Method and system to support internal calling upon loss of connection with IP Centrex server
View Patent ↗A method and system for facilitating calling within an enterprise network upon failure of a landline connection between the enterprise network and an outside call server such as an IP Centrex server. Upon failure of the landline connection, an enterprise router switches over to a backup wireless packet-data link, such as a 3G cellular link for instance. Thus, packet-based call signaling can continue to flow between the enterprise network and the call server so as to continue setting up inside calls between enterprise telephone stations. The backup wireless packet-data link can also be used to carry a limited extent of outside calls, such as emergency calls for instance.
1. A method operable within a system of the type in which an enterprise network provides connectivity between a plurality of enterprise telephone stations, wherein a landline connection extends between the enterprise network and a packet-switched network, and wherein a call server sits on the packet-switched network and engages in packet-based signaling with the enterprise network to set up calls inside the enterprise network between the enterprise telephone stations, the method comprising:
detecting failure of the landline connection; and
in response to detecting failure of the landline connection, (a) invoking a wireless wide area network (WWAN) connection between the enterprise network and the packet-switched network to allow continued passage of the packet-based signaling between the enterprise network and the call server to set up calls having bearer paths within the enterprise network between the enterprise telephone stations, and (b) at the call server, allowing setup of calls having bearer paths within the enterprise network between the enterprise telephone stations, while preventing setup of all but certain designated calls having bearer paths extending from the enterprise network and through the WWAN connection.
2. The method of claim 1 , wherein the WWAN connection comprises a cellular radiocommunication system.
3. The method of claim 1 , wherein invoking the WWAN connection comprises using a WWAN modem to acquire connectivity with the packet-switched network.
4. The method of claim 1 , wherein the enterprise network includes a router that routes the packet-based signaling to the packet-switched network, and wherein detecting the failure comprises the router detecting the failure.
5. The method of claim 1 , wherein the enterprise network includes a router that has a first mode in which the router routes traffic over the landline connection and a second mode in which the router routes traffic over the WWAN connection, and wherein invoking the WWAN connection comprises the router switching from the first mode to the second mode.
6. The method of claim 5 , wherein the router is coupled with a WWAN modem, and wherein invoking the WWAN connection comprises the router sending data to the WWAN modem.
7. The method of claim 1 , wherein the call server comprises an IP Centrex server.
8. The method of claim 1 , wherein the packet-based signaling comprises Session Initiation Protocol (SIP) signaling.
9. The method of claim 1 , further comprising:
using the WWAN connection to carry emergency calls between the enterprise network and the packet-switched network.
10. The method of claim 1 , wherein restricting outside calling via the WWAN connection comprises:
allowing emergency service calls via the WWAN connection but precluding other outside calls via the WWAN connection.
11. An improvement to a system of the type comprising an enterprise network that provides connectivity between a plurality of enterprise telephone stations, wherein the enterprise network is coupled by a landline connection with a packet-switched network and a call server on the packet-switched network engages in packet-based signaling with the enterprise network to set up calls inside the enterprise network between the enterprise telephone stations, the improvement comprising:
a wireless wide area network (WWAN) modem for providing a WWAN backup link between the enterprise network and the packet-switched network;
routing logic, operable upon failure of the landline connection, to route the packet-based signaling via the WWAN backup link between the enterprise network and the packet-switched network, so as to allow continued setup of calls having bearer paths within the enterprise network between the enterprise telephone stations; and
call-server-logic at the call server, operable upon failure of the landline connection, allowing setup of calls having bearer paths within the enterprise network between the enterprise telephone stations, while preventing setup of all but certain designated calls having bearer paths extending from the enterprise network and through the WWAN connection.
12. The improvement of claim 11 , wherein the enterprise network comprises a router having the routing logic, wherein the routing logic defines a primary static route via the landline connection and a secondary static route via the WWAN modem.
13. The improvement of claim 12 , wherein the routing logic defines the primary static route as a lower cost route than the secondary static route, so that (i) the router normally uses the primary static route and (ii) the router uses the secondary static route when the primary static route becomes unavailable.
14. The improvement of claim 11 , wherein the WWAN modem establishes the WWAN backup link via a cellular radiocommunication system.
15. The improvement of claim 11 , wherein the WWAN modem is integrated within the router.
16. The improvement of claim 11 , wherein the call server comprises an IP Centrex server.
17. The improvement of claim 11 , wherein the packet-based signaling comprises Session Initiation Protocol (SIP) signaling.
18. The improvement of claim 11 , wherein the call-server-logic allows emergency service calls via the WWAN backup link but precludes other outside calls via the WWAN backup link.