Self-service checkout during item purchase via videophone
View Patent ↗Apparatus and method for purchasing an item via a self-service checkout at a merchant store. The item is associated with a bar code and an anti-theft device. A customer uses their phone to establish communication with the store's transaction host. The phone includes a camera and a programmable memory. The memory includes customer account data. The camera is used to capture and transmit an image of the bar code to the host. The host determines the item's cost from the received bar code image. The customer can wirelessly transmit their account data from the phone to an in-store terminal. The terminal can transmit the account data to the host. The host can accept and use the account data in payment for the item. After customer payment for the item, the host causes the anti-theft device to be neutralized.
1. A method comprising:
(a) operating a phone of a customer during a customer purchase of an item located in a merchant store, to capture an image of an identifier of the item, wherein the phone includes a camera, a display screen, and programmable memory, wherein the memory includes an account number corresponding to a financial account of the customer;
(b) operating the phone responsive to phone number input to cause communication between the phone and a transaction host of a transaction payment system to be established, wherein the host is remotely located from the merchant store;
(c) operating the phone to cause data corresponding to the image captured in (a) to be transmitted to the host;
(d) operating the phone to receive a purchase price sent from the host responsive to the data transmitted in (c), wherein the purchase price corresponds to the item;
(e) operating the phone to cause the purchase price to be displayed on the display screen;
(f) subsequent to (e), operating the phone to cause the account number to be transmitted to the host during customer authorization of the financial account being used in payment of the purchase price;
wherein during steps (a)-(f) the phone is in the merchant store,
wherein steps (a)-(f) occur during a self-service customer checkout during purchase of the item, wherein the purchase is carried out without communication between the phone and a device in the merchant store.
2. The method according to claim 1 wherein (a) includes capturing an image of a bar code, and wherein (c) includes transmitting data corresponding to the bar code image to the host.
3. The method according to claim 2 wherein (a) includes transmitting the bar code image to the host.
4. The method according to claim 1 wherein an anti-theft tag device is associated with the item, and further comprising
(g) responsive to (f), operating the host to cause the transaction payment system to neutralize the anti-theft tag device.
5. The method according to claim 1 and further comprising
(g) prior to (d), comparing data transmitted in (c) to identifier data in a data store, wherein the data store associates respective identifier data with respective price data;
(h) prior to (d), determining the purchase price from the data store.
6. The method according to claim 1 wherein the account number comprises one of a charge account number and a debit account number, wherein (f) includes transmitting a charge account number or a debit account number.
7. The method according to claim 6 wherein (f) includes transmitting a charge account number.
8. The method according to claim 1
wherein (b) includes dialing a phone number with the phone to establish communication between the phone and the host.
9. The method according to claim 1 wherein the transaction payment system includes a terminal having an anti-theft device neutralizer, wherein the terminal is located in the store, wherein the host is operative to communicate with the terminal, and further comprising
(g) operating the phone to capture an image of an identifier of the neutralizer;
(h) transmitting data corresponding to the image captured in (g) to the host via the camera.
10. The method according to claim 9 and further comprising
(i) transmitting transaction data corresponding to the purchase price from the host to the terminal.
11. The method according to claim 10 and further comprising
(j) transmitting the account number from the host to the terminal.
12. The method according to claim 11 and further comprising
(k) determining via the host whether the account number is approved for payment of the item, and
(l) operating the neutralizer to neutralize the anti-theft device, responsive to approval determined in (k).
13. A method comprising:
(a) operating an automated transaction host affiliated with a plurality of merchant stores to receive data originating from a wireless camera phone of a customer located in a merchant store of the plurality of merchant stores, wherein the data corresponds to a digital image captured by the phone of an identification code of an item located in the merchant store, which item is subject to being purchased by the customer during a purchase transaction, wherein the transaction host is remotely located from the plurality of merchant stores, wherein the transaction host includes at least one computer;
(b) responsive to the data received in step (a), operating the transaction host to cause a price assigned to the item to be obtained from at least one data store respectively linking prices to items located in the plurality of merchant stores;
(c) operating the transaction host to cause the price obtained in step (b) to be sent to the phone;
(d) subsequent to step (c), operating the transaction host to receive price agreement data originating from the phone, wherein the price agreement data corresponds to an agreement by the customer to purchase the item at the price;
(e) operating the transaction host during a self-service checkout portion of the purchase transaction to receive an account number originating from the phone, wherein the account number corresponds to a financial account of the customer, wherein the financial account comprises a charge account or a debit account;
(f) responsive to the account number received in step (e), operating the transaction host to cause the price to be associated with the financial account as payment by the customer for purchase of the item; and
(g) responsive to the payment in step (f), operating the transaction host to cause at least one communication to be sent to the merchant store that allows the customer to leave the merchant store with the item.
14. The method according to claim 13 wherein the identification code comprises a bar code, and wherein step (a) includes operating the host to receive data corresponding to the bar code.
15. The method according to claim 13 wherein an anti-theft tag is associated with the item, and further comprising
(h) neutralizing the anti-theft tag via operation of an anti-theft tag neutralizer located in the merchant store, responsive to the at least one communication sent in step (g).
16. The method according to claim 15 and further comprising
(i) subsequent to step (h), removing the item from the merchant store.
17. The method according to claim 15 wherein in step (g) the at least one communication causes operation of the anti-theft tag neutralizer.
18. The method according to claim 15 wherein a terminal is located in the store, wherein the terminal includes the anti-theft tag neutralizer, wherein the host is operative to communicate with the terminal, and further comprising
(i) operating the phone to capture an image of an identifier of the neutralizer;
(j) operating the phone to transmit data corresponding to the image captured in (i) to the host;
wherein step (g) includes sending the at least one communication to the terminal responsive to step (j).
19. The method according to claim 18 wherein in step (g) the at least one communication includes authorization to neutralize the anti-theft tag.
20. The method according to claim 13 wherein in step (a) the host receives the data independent of the merchant store, and wherein in step (e) the host receives the account number independent of the merchant store.