Cash dispensing automated banking machine with uniform transaction ergonomic patterns
View Patent ↗An automated banking machine ( 10 ) is provided. The automated banking machine may include a fascia ( 50 ) in operative connection with a frame ( 110 ). The machine may include a plurality of hardware devices which are accessible through the fascia. The hardware devices may include a cash dispenser ( 24 ), receipt printer ( 20 ), and a card reader ( 22 ). The fascia may include replaceable bezels ( 550,552 ) with apertures therein for providing access to hardware devices. The bezels may be operative to float with respect to the fascia and hardware devices to automatically align hardware devices with the bezels. In addition the hardware devices may include movable portions which are operative to automatically align with the bezels. The bezels may include ramps, ribs, or other angled surfaces which guide the hardware devices into alignment with the openings in the bezels.
1. An apparatus comprising:
at least two different models of automated banking machines, wherein the two different models of automated banking machines include a through the wall mounted model and a stand alone model;
wherein each model includes a cash dispenser, wherein each model includes a fascia with three vertically aligned regions, wherein the three regions include an upper region, a middle region and a lower region, wherein the upper region includes a display device, wherein the middle region includes at least two of a receipt printer, a keypad, and a card reader, wherein the lower region includes the cash dispenser;
wherein each model includes terminal control software operative in a computer of each model, wherein the terminal control software for each model of machine is operative to cause the computer of each model to output directions through the display devices of the models which prompts a user to move a hand of the user between all three of each of the lower, middle, and upper regions in a pattern that is common to both models for a cash dispense transaction.
2. The apparatus according to claim 1 , wherein the terminal control software for each model of machine is operative to cause the computer of each model to output directions through the display devices of the models which prompt the user to move the hand of the user between at least two of each of the lower, middle, and upper regions in a pattern that is common to both models to carry out a further type transaction, wherein the further type transaction is other than a cash dispense transaction.
3. A method comprising:
a) producing at least two different models of automated banking machines, wherein the two different models of automated banking machines include a through the wall mounted model and a stand alone model, wherein each model of machine includes a cash dispenser, wherein each model includes a fascia with three vertically aligned regions, wherein the three regions include an upper region, middle region and lower region, wherein the upper region includes a display, wherein the middle region includes at least two of a receipt printer, a keypad, and a card reader, wherein the lower region includes the cash dispenser;
b) providing terminal control software for each model of machine, wherein the terminal control software for each model of machine is operative to cause a computer in each model of machine to direct a user to operate the respective machine, and wherein such operation causes the user to move a hand of the user between all three of each of the lower, middle, and upper regions in a pattern that is common to each model of machine for a cash dispense transaction.
4. The method according to claim 3 , wherein in (b) the terminal control software for each model of machine is operative to cause the computer of each model to output directions through the display devices of the models which prompt the user to move the hand of the user between at least two of each of the lower, middle, and upper regions in a pattern that is common to both models to carry out a further type transaction, wherein the further type transaction is other than a cash dispense transaction.
5. A method comprising:
a) producing at least two different models of automated banking machines, wherein the two different models of automated banking machines include a through the wall mounted model and a stand alone model, wherein each model of machine includes a cash dispenser, wherein each model includes a fascia with three vertically aligned regions, where the three regions include an upper region, middle region and lower region, wherein the upper region includes a display device, wherein the middle region includes at least two of a receipt printer, a keypad, and a card reader, wherein the lower region includes the cash dispenser, wherein when a user faces each model, the receipt printer is positioned on the fascia of each model leftwardly of the keypad and the card reader is positioned on the fascia of each model rightwardly of the keypad;
b) responsive to terminal control software provided with each machine, outputting through the display device of each machine instructions which prompt a user to operate the respective machine, and wherein such operation causes a user to move a hand of the user between all three of each of the lower, middle, and upper regions in a pattern that is common to both models for a cash dispense transaction; and
c) dispensing cash from each of the cash dispensers of the models of machines.
6. An apparatus comprising:
at least two different models of automated banking machines, wherein the two different models of automated banking machines include a through the wall mounted model and a stand alone model;
wherein each model includes a cash dispenser, wherein each model includes a fascia with three vertically disposed regions, wherein the three regions include an upper region, a middle region and a lower region, wherein the upper region includes a display device and a plurality of function keys adjacent the display device, wherein the middle region includes a receipt printer, a keypad, and a card reader, wherein the lower region includes the cash dispenser;
wherein each model includes terminal control software operative in a computer of each respective model, wherein the terminal control software is operative to cause the computer of each model to output directions through the display device of the respective model which prompts a user to operate the respective machine, and wherein such operation causes a user to move a hand of the user between all of the lower, middle, and upper regions of the respective machine in a pattern that is common to both models for at least one same type of transaction.
7. The apparatus according to claim 6 wherein for at least one same type of transaction, the computer of each model is operative to cause the cash dispensers of the models to dispense cash.
8. The apparatus according to claim 7 , wherein the common pattern includes movement of the hand of the user between the upper region and the lower region.
9. The apparatus according to claim 6 , wherein for each model, when a user faces the model, the receipt printer is positioned on the fascia leftwardly of the keypad and the card reader is positioned on the fascia rightwardly of the keypad.
10. The apparatus according to claim 9 , wherein the common pattern includes movement of the hand of the user in the middle region between the receipt printer and the card reader.
11. A method comprising:
a) producing at least two different models of automated banking machines, wherein the two different models of automated banking machines include a through the wall mounted model and a stand alone model, wherein each model includes a cash dispenser, wherein each model includes a fascia with three vertically disposed regions, where the three regions include an upper region, middle region and lower region, wherein the upper region includes a display device and a plurality of function keys adjacent the display device, wherein the middle region includes a receipt printer, a keypad, and a card reader, wherein the lower region includes the cash dispenser; and
b) providing terminal control software for each model of machine, wherein the terminal control software for each respective model is operative to cause a computer in each model of machine to direct a user to operate the respective machine in a manner that causes a user to move a hand of the user between all of the lower, middle, and upper regions of the respective machine in a pattern that is common to both models for at least one same type of transaction.
12. The method according to claim 11 , wherein in (b) at least one same type of transaction includes a dispense of cash with the cash dispenser.
13. The method according to claim 12 , wherein in (b) the common pattern includes movement of the hand of the user between the upper region and the lower region.
14. The method according to claim 11 , wherein in (a) for each model, when a user faces each model, the receipt printer is positioned on the fascia leftwardly of the keypad and the card reader is positioned on the fascia rightwardly of the keypad.
15. The method according to claim 14 , wherein in (b) the common pattern includes movement of the hand of the user in the middle region between the receipt printer and the card reader.