IP Library Granted Patent US 6,965,845
Granted Patent B2
US 6,965,845 · App. 10/814,964 · Granted Nov 15, 2005

Method and apparatus for system management using codebook correlation with symptom exclusion

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Quick Facts
Patent No.
US 6,965,845
App. No.
10/814,964
Granted
Nov 15, 2005
Kind
B2
Abstract

A method and apparatus are provided for correlating events in a system. Problems and other events can, e.g., be detected in a system that generates symptoms or observable events. A computer-accessible codebook is provided that includes a mapping between each of a plurality of groups of possible symptoms and one of a plurality of likely exceptional events (e.g., problems) in the system. The system is monitored and one or more known symptoms generated by the system are detected. A mismatch measure is determined between each of the plurality of groups of possible symptoms in the mapping and the one or more known symptoms using a computer, while disregarding symptoms in the groups of possible symptoms not determined to be known. One or more of the plurality of likely problems is selected corresponding to one of the plurality of groups having the smallest mismatch measure.

Claims (43)

1. A method for detecting events in a system, the method comprising the steps of:

(a) providing a mapping between each of a plurality of groups of possible observable events and one of a plurality of likely corresponding events in said system;

(b) monitoring said observable events and detecting one or more known observable events generated by said system;

(c) determining a mismatch measure between each of the plurality of groups of possible observable events in said mapping and said one or more known observable events using a computer, while disregarding observable events in the groups of possible observable events not determined to be known; and

(d) selecting one or more of said plurality of likely events corresponding to one of said plurality of groups having the smallest mismatch measure.

2. The method of claim 1 wherein said likely corresponding events comprise problems.

3. The method of claim 1 wherein said computer-accessible mapping comprises a codebook.

4. The method of claim 1 wherein said mapping is deterministic.

5. The method of claim 1 wherein said mapping is probabilistic.

6. The method of claim 1 wherein said mismatch measure comprises a Hamming distance.

7. The method of claim 1 wherein said mapping is computer accessible.

8. A method for detecting events in a system, the method comprising the steps of:

(a) providing a mapping between each of a plurality of groups of possible symptoms and one of a plurality of likely events in said system;

(b) assigning a value of unknown to all of said possible symptoms in said mapping;

(c) monitoring said symptoms and detecting one or more known symptoms generated by said system;

(d) assigning a value of known to said possible symptoms in said mapping corresponding to said one or more known symptoms;

(e) determining a mismatch measure between each of the plurality of groups of possible symptoms having a value of known in said mapping and said one or more known symptoms using a computer, while disregarding symptoms in the groups of possible symptoms having a value of unknown; and

(f) selecting one or more of said plurality of likely events corresponding to one of said plurality of groups having the smallest mismatch measure.

9. The method of claim 8 further comprising repeating steps (c)-(f) periodically.

10. The method of claim 8 further comprising repeating steps (b)-(f) periodically.

11. The method of claim 8 wherein step (b) comprises assigning a high loss probability value to said symptoms.

12. The method of claim 8 wherein step (d) comprises assigning a low loss probability value to said symptoms.

13. The method of claim 8 wherein said likely events comprise problems.

14. The method of claim 8 wherein said computer-accessible mapping comprises a codebook.

15. The method of claim 8 wherein said mapping is deterministic.

16. The method of claim 8 wherein said mapping is probabilistic.

17. The method of claim 8 wherein said mismatch measure comprises a Hamming distance.

18. The method of claim 8 wherein said mapping is computer accessible.

19. A method for detecting problems in a system that generates a plurality of symptoms, the method comprising the steps of: (a) providing a computer-accessible codebook comprising a matrix of values each corresponding to a mapping between one of a plurality of said possible known and unknown symptoms and one of a plurality of likely events in said system;

(b) associating a loss probability of about 100% with all unknown symptoms in the codebook;

(c) monitoring a plurality of symptom data values representing a plurality of known symptoms generated by said system over time;

(d) decreasing the loss probability for symptoms in the codebook that have been received;

(e) determining a mismatch measure between each of a plurality of groups of said values in said codebook and said plurality of known symptom data values through the use of a computer, said mismatch measure taking into account the loss probability of symptoms; and

(f) selecting one of said plurality of likely events corresponding to one of said plurality of groups having the smallest mismatch measure.

20. A apparatus for detecting events in a system, the apparatus comprising:

a storage device for storing a computer-accessible mapping between each of a plurality of groups of possible observable events and one of a plurality of likely corresponding events in said system;

means for monitoring said observable events and detecting one or more known observable events generated by said system;

means for determining a mismatch measure between each of the plurality of groups of possible observable events in said mapping and said one or more known observable events using a computer, while disregarding observable events in the groups of possible observable events not determined to be known; and

means for selecting one or more of said plurality of likely events corresponding to one of said plurality of groups having the smallest mismatch measure.

21. A computer program product in computer-readable media for detecting events in a system using a computer-accessible mapping between each of a plurality of groups of possible observable events and one of a plurality of likely corresponding events in said system, the computer program product comprising instructions for causing a computer to:

monitor said observable events and detect one or more known observable events generated by said system;

determine a mismatch measure between each of the plurality of groups of possible observable events in said mapping and said one or more known observable events using a computer, while disregarding observable events in the groups of possible observable events not determined to be known; and

select one or more of said plurality of likely events corresponding to one of said plurality of groups having the smallest mismatch measure.

Assignments (11)
CHANGE OF NAME Recorded Apr 15, 2024
From: VMWARE, INC.
To: VMWARE LLC
Reel/Frame 067102/0242 →
RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Recorded May 20, 2022
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.); DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.); DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL PRODUCTS L.P.; DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.); EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC); EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.); SCALEIO LLC
Reel/Frame 061753/0001 →
RELEASE OF SECURITY INTEREST Recorded Nov 3, 2021
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL, L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 058216/0001 →
CORRECTIVE ASSIGNMENT TO CORRECT THE 10/962,301 PREVIOUSLY RECORDED ON REEL 015918 FRAME 0565. ASSIGNOR(S) HEREBY CONFIRMS THE MERGER DOCUMENT. Recorded Apr 29, 2020
From: SYSTEM MANAGEMENT ARTS INCORPORATED
To: EMC CORPORATION
Reel/Frame 052522/0656 →
SECURITY AGREEMENT Recorded Mar 21, 2019
From: CREDANT TECHNOLOGIES, INC.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL USA L.P.; EMC CORPORATION; FORCE10 NETWORKS, INC.; WYSE TECHNOLOGY L.L.C.; EMC IP HOLDING COMPANY LLC
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
Reel/Frame 049452/0223 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 12, 2018
From: EMC IP HOLDING COMPANY LLC
To: VMWARE, INC.
Reel/Frame 046858/0845 →
RELEASE OF SECURITY INTEREST Recorded Sep 6, 2018
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
To: EMC CORPORATION; ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC; DELL USA L.P.; DELL INTERNATIONAL LLC; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 046800/0352 →
RELEASE OF SECURITY INTEREST Recorded Sep 6, 2018
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
To: AVENTAIL LLC; EMC CORPORATION; ASAP SOFTWARE EXPRESS, INC.; CREDANT TECHNOLOGIES, INC; DELL USA L.P.; DELL INTERNATIONAL LLC; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
Reel/Frame 046800/0075 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 29, 2016
From: EMC CORPORATION
To: EMC IP HOLDING COMPANY LLC
Reel/Frame 040203/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 040134/0001 →
SECURITY AGREEMENT Recorded Sep 21, 2016
From: ASAP SOFTWARE EXPRESS, INC.; AVENTAIL LLC; CREDANT TECHNOLOGIES, INC.; DELL USA L.P.; DELL INTERNATIONAL L.L.C.; DELL MARKETING L.P.; DELL PRODUCTS L.P.; DELL SOFTWARE INC.; DELL SYSTEMS CORPORATION; EMC CORPORATION; EMC IP HOLDING COMPANY LLC; FORCE10 NETWORKS, INC.; MAGINATICS LLC; MOZY, INC.; SCALEIO LLC; SPANNING CLOUD APPS LLC; WYSE TECHNOLOGY L.L.C.
To: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Reel/Frame 040136/0001 →