Mobile device notification with opinions
View Patent ↗Notifying users of mobile communication devices, which may include providing options for response to notifications. A component of a communication service provider system receives an indication of a notification for a user of a mobile communication device. The notification may be received from a source internal or external to the communication service provider system. A component of the mobile communication service provider formats the notification so that it is compatible with the mobile communication device of the user and sends the notification to the mobile communication device of the user. The notification may include one or more options to respond to the notification using the mobile communication device. The notification may, for example, pertain to minutes-of-use in a mobile communication service plan, or to other information, including notifications from outside service providers such as airlines, banks, restaurants, hotels, libraries, credit card companies, etc.
1. A system for providing a user of a mobile phone with notifications
regarding use of the mobile phone, wherein the user subscribes to a first communication service plan having a first arrangement of minutes of usage from among a plurality of service plans having alternative arrangements of minutes of usage, the system comprising:
an event manager component configured to determine whether the user has exceeded a predetermined threshold for usage of minutes from the first communication service plan;
a message service component coupled to the event manager component, wherein the message service component is configured to generate a notification message for transmission to the mobile phone, wherein the notification message includes an indication that usage of minutes has exceeded the predetermined threshold, and wherein the notification message further includes an offer for a subscription to an alternative communication service plan having a second arrangement of minutes of usage from among the plurality of service plans; and
wherein the message service component is further configured to receive response messages from the mobile device, wherein the response messages include a response to the offer for a subscription to an alternative service plan.
2. The system of claim 1 further comprising an event database including information about the predetermined threshold.
3. The system of claim 1 further comprising a billing database including information about the first communication service plan and the alternative communication service plan.
4. In a wireless communication system, a method for use with a mobile phone, wherein a user of the mobile phone subscribes to a first communication service plan having a first arrangement of minutes of usage from among a plurality of service plans having alternative arrangements of minutes of usage, the method comprising:
determining that the user has exceeded a predetermined threshold for usage of minutes from the first communication service plan;
sending a notification message to the mobile phone, wherein the notification message includes an indication that usage of minutes has exceeded the predetermined threshold, and wherein the notification message further includes an offer for a subscription to an alternative service plan having a second arrangement of minutes of usage from among the plurality of service plans; and
receiving a response to the offer for a subscription to an alternative service plan, wherein the response is generated at the mobile phone in response to a selection by the user.
5. The method of claim 4 wherein the predetermined threshold is specific to the first arrangement of minutes of usage.
6. The method of claim 4 wherein the predetermined threshold is determined by the user.
7. The method of claim 4 wherein the offer for subscription includes the option of allowing the user to automatically subscribe to the alternative service plan using the mobile phone.
8. An apparatus comprising:
a transceiver configured for receiving an indication that usage of a communication service corresponding to a first service plan previously selected from among a plurality of service plans having alternative arrangements of minutes of usage has exceeded a threshold for units used; wherein the first service plan has a first arrangement of usage of units;
a user output device configured for providing a notification to the user, wherein the notification includes information associated with the received indication and an offer a subscription to for a second service plan having a second arrangement of units of use from among the plurality of service plans;
a user input device configured for receiving input from the user, wherein the input is in response to the provided notification; and
a processor, coupled to the transceiver, user output device, and user input device, wherein the processor is configured for generating a response for the received notification based on input from the user, wherein the response relates to the offer the subscription to for the second service plan.
9. The apparatus of claim 8 wherein the notification is provided in audio form.
10. The apparatus of claim 8 wherein the notification is provided in text form.
11. The apparatus of claim 8 wherein the notification is provided in graphical form.