Method and system for multi-mode communication with sender authentication
View Patent ↗Enabling control over multiple forms of communication to a recipient, such as email, instant messages, cell phone calls, conventional phone calls, faxes, and the like. The recipient defines rules for authenticating senders and for determining when, where, and how communication from the senders is transmitted to the recipient's preferred receiving device(s). The rules are stored in a database of a central service. The central service applies the rules to incoming email, instant messages, calls, faxes, etc. The central service screens unauthentic senders according the recipients rules associated with each form of communication, requiring the sender to provide some proof of identification. If authenticated, the central service enables a sender to communicate with the recipient via the recipient's currently preferred receiving device. If necessary, the central service converts incoming communications to the recipient's preferred form of communication for transmission to the recipient's preferred voice mail, cell phone, instant message service, etc.
1. A method for communication control, comprising:
receiving a communication, the communication comprising a message directed to a recipient of a messaging service, the recipient comprising an end-user of the service;
authenticating a sender of the communication based at least in part on a form of authentication selected by the recipient to which the communication is directed, and selected from among a plurality of forms of authentication;
determining the recipient's preferred form of receiving the communication from among a plurality of forms of receiving communications; and
enabling the recipient to receive the communication in the preferred form.
2. The method of claim 1 , wherein the communication is received as one of:
a voice mail message;
an email message;
an instant message;
a short message service message;
a fax; or
a postal message.
3. The method of claim 1 , wherein authenticating the sender comprises confirming at least one of a password, a personal identification number (pin), a digital certificate, a public key, or the sender's return address.
4. The method of claim 1 , wherein the form of authentication is further based on the form of the communication received.
5. The method of claim 1 , wherein the communication is one of forwarded from a third party or received directly from the sender.
6. The method of claim 1 , further comprising enabling the recipient to predefine at least one rule to determine the recipient's preferred form of receiving the communication.
7. The method of claim 6 , wherein the at least one rule is based on at least one of an identity of the sender, a time the communication is received, a day the communication is received, a location of the recipient, or a cost of each of the plurality of forms of receiving the communication.
8. The method of claim 1 , further comprising converting the communication from a received form to the recipient's preferred form.
9. The method of claim 1 , wherein the plurality of forms of receiving the communication by the recipient include:
as a voice mail message;
as an email message;
as an instant message;
as a short message service message;
as a fax; and
as a postal message.
10. The method of claim 1 , further comprising providing a user interface through which the recipient selects the predefined form of receiving the communication.
11. An apparatus comprising:
a processor configured to receive a communication, the communication comprising a message directed to a recipient of a messaging service, the recipient comprising an end-user of the service;
wherein the processor is configured to authenticate a sender of the communication based at least in part on a form of authentication selected by the recipient to which the communication is directed, and selected from among a plurality of forms of authentication;
wherein the processor is configured to determine a recipient's preferred form of receiving the communication from among a plurality of forms of receiving communications; and
wherein the processor is configured to enable the recipient to receive the communication in the preferred form.
12. The apparatus of claim 11 , wherein the processor is configured to receive the communication as one of:
a voice mail message;
an email message;
an instant message;
a short message service message; or a fax.
13. The apparatus of claim 11 , wherein the processor being configured to authenticate the sender includes being authenticated to confirm at least one of a password, a personal identification number (pin), a digital certificate, a public key, or the sender's return address.
14. The apparatus of claim 11 , wherein the form of authentication is further based on the form of the communication received.
15. The apparatus of claim 11 , wherein the processor is configured to enable the recipient to predefine at least one rule to determine the recipient's preferred form of receiving the communication.
16. The apparatus of claim 15 , wherein the at least one rule is based on at least one of an identity of the sender, a time the communication is received, a day the communication is received, a location of the recipient, or a cost of each of the plurality of forms of receiving the communication.
17. The apparatus of claim 11 , wherein the processor is configured to convert the communication from a received form to the recipient's preferred form.
18. The apparatus of claim 11 , further comprising a user interface though which the recipient selects the predefined form of receiving the communication.
19. A system for communication control, comprising:
a request handler that receives a communication from a sender in one form of a plurality of communication forms, the communication comprising a message directed to a recipient of a messaging service, the recipient comprising an end-user of the service;
an authenticator in communication with the request handler, and authenticating the sender based at least in part on a form of authentication selected by the recipient to which the communication is directed, and selected from among a plurality of forms of authentication;
a converter in communication with the request handler, and converting the communication from the sender to a form preferred by a recipient; and
a transmitter in communication with the converter, and transmitting the converted communication to the recipient.
20. The system of claim 19 , further comprising a database in communication with the authenticator and the converter, and storing rules for at least one of authenticating the sender or converting the communication.