Method and apparatus for providing fault tolerance to intelligent voice-over-IP endpoint terminals
View Patent ↗When an intelligent VoIP endpoint terminal on a VoIP network becomes inoperative for any reason and can't respond to a service request that it had been programmed for, rather than leaving that service request unfulfilled, a VoIP network-hosted instance of that primarily endpoint terminal-provided service is invoked to handle that request and provide the service that would have otherwise been provided by the endpoint terminal. The network-hosted instance thus executes the requested service on behalf of the unavailable endpoint terminal.
1. A method in a VoIP network to which an intelligent VoIP endpoint terminal is connected, the method comprising the steps of:
determining whether the intelligent VoIP endpoint terminal is responsive to providing an installed service; and
providing the service from within the VoIP network only when it is determined that the VoIP endpoint is not responsive to providing the service;
wherein the step of providing the service comprises the step of determining information about the installed service on the intelligent VoIP endpoint terminal in order to provide that same service from within the VoIP network.
2. The method of claim 1 wherein the step of determining is performed in response to an incoming call to the intelligent VoIP endpoint terminal.
3. The method of claim 2 wherein the service is a call forwarding service.
4. The method of claim 2 wherein the service is a call logging service.
5. The method of claim 2 wherein the service is a voicemail service.
6. The method of claim 1 wherein a proxy in the VoIP network performs the step of determining.
7. The method of claim 6 wherein the proxy is a SIP proxy.
8. The method of claim 1 wherein the step of determining information about the installed service comprises retrieving information stored in the network about the installed service.
9. The method of claim 8 wherein the information stored in the network about the installed service is periodically synchronized with corresponding information about the service that is stored by the intelligent VoIP endpoint terminal.
10. The method of claim 1 further comprising the step of providing to the intelligent VoIP endpoint terminal information about the service provided from within the VoIP network when the endpoint terminal is determined to be capable of being responsive to providing the service itself.
11. Apparatus for use in a VoIP network to which an intelligent VoIP endpoint terminal is connected, the apparatus comprising:
a proxy to determine whether the intelligent VoIP endpoint terminal is responsive to providing an installed service;
a fallback application server that provides the service from within the VoIP network only when the proxy determines that the VoIP endpoint is not responsive to providing the service; and
a configuration server which stores information about the installed service on the intelligent VoIP endpoint terminal and provides that information to the fallback application server so that the fallback application server can provide that same service from within the VoIP network.
12. The apparatus of claim 11 wherein the proxy determines whether the intelligent VoIP endpoint is responsive to providing an installed service in response to an incoming call to the intelligent VoIP endpoint terminal.
13. The apparatus of claim 12 wherein the service is a call forwarding service.
14. The apparatus of claim 12 wherein the service is a call logging service.
15. The apparatus of claim 12 wherein the service is a voicemail service.
16. The apparatus of claim 11 wherein the proxy is a SIP proxy.
17. The apparatus of claim 11 wherein the information about the installed service stored by the configuration server is retrieved by the configuration server from the intelligent VoIP endpoint terminal.
18. The apparatus of claim 11 wherein configuration server periodically synchronizes its stored information with corresponding information about the service that is stored by the intelligent VoIP endpoint terminal.
19. The apparatus of claim 11 wherein the fallback application server provides to the intelligent VoIP endpoint terminal information about the service it provides from within the VoIP network when the proxy determines that the endpoint terminal is capable of being responsive to provide the service itself.