Granted Patent B2

US 7,555,533 · App. 10/966,781 · Granted Jun 30, 2009

Abstract

Claims (35)

1. A method for establishing a dialog between a mobile communication device and a user, comprising:

requesting a dialog script from a remote server connected with the mobile communication device, where the dialog script is configured to perform a dialog between the mobile communication device and a user,

executing the dialog script on the remote server when the mobile communication device does not receive the dialog script or is incapable of executing the dialog script;

storing the dialog script on the mobile communication device when the mobile communication device receives the dialog script from the remote server; and

executing the dialog script on the mobile communication device when the mobile communication device receives the dialog script from the remote server, where the dialog script sustains the dialog between the mobile communication device and the user after the connection between the remote server and the mobile communication device is closed;

where the dialog comprises an acoustic and optical presentation of selectable alternatives to the user and a response from the user selecting at least one of the selectable alternatives.

2. The method of claim 1 where the receiving of the dialog script from the server comprises storing the dialog script in a memory of the mobile communication device.

3. The method of claim 1 where the running of the dialog script on the mobile communication device comprises at least one of acoustically and optically prompting the user.

4. The method of claim 1 further comprising providing an output on the mobile communication device based on the dialog between the mobile communication device and the user, where the output conveys at least a portion of the information from the dialog.

5. The method of claim 1 where the running of the dialog script on the mobile communication device comprises at least one of acoustically and optically presenting information to the user.

6. The method of claim 5 where information from the dialog includes alternatives from which a user may select.

7. The method of claim 5 where the optical presentation comprises presenting at least a part of the information as selectable via a touch screen.

8. The method of claim 1 further comprising providing a user input, where the user input allows the user to provide information through the dialog with the mobile communication device.

9. The method of claim 8 where providing the user input comprises identifying a selected alternative.

10. The method of claim 1 where the running of the dialog script on the mobile communication device comprises acquiring an input selected from the group consisting of an acoustic input, a haptic input, and a graphical touch screen input.

11. The method of claim 10 comprising processing the acoustic input using at least one of speaker independent and speaker dependent speech recognition.

12. The method of claim 11 where the receiving of the dialog script from the remote server comprises receiving a dialog specific speech recognition vocabulary set from the remote server.

13. The method of claim 10 where acquiring the graphical input comprises processing the input using character recognition.

14. The method of claim 1 where the receiving of the dialog script from the remote server comprises requesting a dialog script for a predetermined language.

15. The method of claim 1 , where the persistent memory comprises a non-volatile memory.

16. The method of claim 1 where the executing the dialog script on the mobile communication device comprises closing the connection between the remote server and the mobile communication device.

17. A method for communicating information from a server via a mobile communication device, comprising:

establishing a data connection between the mobile communication device and the server,

providing a dialog script to a mobile communication device from a server and storing the dialog script on the mobile communication device, where the dialog script is configured to sustain a speech dialog between the mobile communication device and a user, and

receiving information on the mobile communication device based on the speech dialog between the mobile communication device and a user, where the speech dialog between the mobile communication device and the user occurs while the data connection between the mobile communication device and the server is closed;

where the receiving information further comprises:

receiving an acoustic and optical presentation of selectable alternatives to the user; and

providing a response to the server that selects one of the selectable alternatives.

18. The method of claim 17 , where the information may be received automatically upon establishment of the data connection.

19. A computer program product comprising:

a computer useable medium having computer readable code embodied in the medium, the computer readable code comprising:

computer readable code executable to receive a dialog script at a mobile communication device from a connection with a remote server;

computer readable code executable to store the dialog script in memory on the mobile communication device, where the dialog script is configured to sustain a dialog between the mobile communication device and a user, the dialog comprising an acoustic and an optical presentation of selectable alternatives to the user and a response from the user selecting at least one of the selectable alternatives;

computer readable code executable to output the acoustic presentation based on the dialog on the mobile communication device; and

computer readable code executable to display the optical presentation based on the dialog on the mobile communication device.

Assignments (8)