Application program interface for message routing and management system
View Patent ↗Transmission of messages composed on one or more input devices to a single or multiple recipients by means of one or plural communication modes is facilitated. Such communication modes may include conventional or wireless telephone, facsimile transmission, pager, e-mail, postal mail or courier. An application program interface (API) mediates between remote applications requesting messaging functions and a message server that actually implements these functions. The API is capable of processing high-volume requests for message routing, status information, and various other functions on an automated basis, enabling businesses to make routine use of these functions.
1. Apparatus comprising:
a messaging application program interface (API) comprising a message and designation receive mechanism to receive, from remote enterprise applications via a network connection, messages and corresponding designations, individual ones of the corresponding designations comprising destination information identifying (i) a set of multiple human recipients and (ii) different modalities for transmitting the messages to respective ones of the multiple human recipients;
the message and designation receive mechanism being configured to receive the messages and the corresponding designations from plural sender computers, wherein each of the plural sender computers comprises a message compose mechanism to compose at least one of the messages and compose at least one of the corresponding designations;
the API further comprising a messaging facility direction mechanism to direct a messaging facility to effect transmission of each of the messages to their corresponding destinations in accordance with their corresponding designations.
2. The apparatus according to claim 1 , wherein the messages include a given message that comprises all content of a message to be delivered.
3. The apparatus according to claim 2 , futher comprising a network interface configured to compile the remote enterprise applications to the messaging facility via the Internet.
4. The apparatus according to claim 3 , wherein the API comprises an API portion of a messaging facility processing platform.
5. The apparatus according to claim 4 , wherein the messaging facility processing platform comprises a server.
6. The apparatus according to claim 4 , wherein the network connection comprises an Internet connection.
7. The apparatus according to claim 6 , wherein the Internet connection is part of the network interface forming part of the messaging facility processing platform.
8. The apparatus according to claim 7 , wherein the messaging facility processing platform comprises a server.
9. The apparatus according to claim 8 , wherein the different modalities comprise, for each individual recipient of the set of multiple recipients, a set of corresponding modalities for transmitting the message to the individual recipient.
10. The apparatus according to claim 9 , wherein the different modalities comprise at least two of email, fax, voice telephone and pager.