Technique for routing and controlling emergency calls
View Patent ↗A technique for routing and controlling emergency calls is disclosed. In one particular exemplary embodiment, the technique may be realized as a method for routing and controlling emergency calls. The method may comprise intercepting an emergency call from a caller. The method may also comprise causing the caller to experience a predetermined delay. The method may additionally comprise communicating a message to the caller during the predetermined delay.
1. A method for routing and controlling emergency calls, the method comprising:
intercepting, at a telephone exchange, an emergency call from a caller;
causing the caller to experience a pre-programmed delay; and
communicating a message to the caller during the pre-programmed delay.
2. The method according to claim 1 , further comprising:
extracting a setup message from the emergency call, wherein the setup message comprises at least a calling line identification (CLID) and a dialed number;
verifying the calling line identification (CLID) and the dialed number based on a query to one or more databases;
modifying the setup message based on the query; and
routing the emergency call based on the setup message.
3. The method according to claim 1 , further comprising:
recording the emergency call.
4. The method according to claim 3 , further comprising:
time-stamping the recorded emergency call.
5. The method according to claim 1 , wherein the emergency call originates from within a private network.
6. The method according to claim 5 , further comprising:
providing notification to on-site personnel associated with the private network.
7. The method according to claim 1 , wherein the one or more databases are selected from a group consisting of a routing database and a CLID database.
8. The method according to claim 1 , wherein the one or more databases are associated with an automatic location identification database.
9. The method according to claim 1 , wherein the one or more databases are associated with a location identification server.
10. At least one signal embodied in at least one carrier wave for transmitting a computer program of instructions configured to be readable by at least one processor for instructing the at least one processor to execute a computer process for performing the method as recited in claim 1 .
11. At least one processor readable carrier for storing a computer program of instructions configured to be readable by at least one processor for instructing the at least one processor to execute a computer process for performing the method as recited in claim 1 .
12. A system for routing and controlling emergency calls, the system comprising:
means for intercepting an emergency call from a caller;
means for causing the caller to experience a pre-programmed delay; and
means for communicating a message to the caller during the pre-programmed delay.
13. The system according to claim 12 , further comprising:
means for extracting a setup message from the emergency call, wherein the setup message comprises at least a calling line identification (CLID) and a dialed number;
means for verifying the calling line identification (CLID) and the dialed number based on a query to one or more databases;
means for modifying the setup message based on the query; and
means for routing the emergency call based on the setup message.
14. The system according to claim 12 , further comprising:
means for recording the emergency call.
15. The system according to claim 14 , further comprising:
means for time-stamping the recorded emergency call.
16. The system according to claim 12 , wherein the emergency call originates from within a private network.
17. The system according to claim 16 , further comprising:
at least one annunciator for providing notification to on-site personnel associated with the private network.
18. The system according to claim 12 , wherein the one or more databases are selected from a group consisting of a routing database and a CLID database.
19. The system according to claim 12 , further comprising an automatic location identification database.
20. The system according to claim 12 , further comprising a location identification server.
21. A system for routing and controlling emergency calls, the system comprising:
a telephone exchange that intercepts an emergency call from a caller; and
an emergency call routing and control device that:
causes the caller to experience a pre-programmed delay; and
communicates a message to the caller during the pre-programmed delay.
22. The system according to claim 21 , wherein the emergency call routing and control device:
extracts a setup message from the emergency call, wherein the setup message comprises at least a calling line identification (CLID) and a dialed number;
verifies the calling line identification (CLID) and the dialed number based on a query to one or more databases;
modifies the setup message based on the query; and
routes the emergency call based on the setup message.
23. The system according to claim 21 , wherein the emergency call routing and control device comprises a time slot interchange.
24. The system according to claim 21 , wherein the emergency call routing and control device is coupled to the telephone exchange via a T1 PRI trunk.