IP Library Granted Patent US 7,778,402
Granted Patent B1
US 7,778,402 · App. 11/026,409 · Granted Aug 17, 2010

Method and apparatus for routing incoming calls to active network endpoints

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Quick Facts
Patent No.
US 7,778,402
App. No.
11/026,409
Granted
Aug 17, 2010
Kind
B1
Abstract

The invention comprises a method and apparatus for routing an incoming call to at least one network endpoint in a communication network. Specifically, the method comprises identifying at least one registered network endpoint associated with a user in response to an incoming call destined for the user, obtaining presence information associated with at least one active network endpoint from the at least one registered network endpoint, and routing the incoming call towards the at least one active network endpoint using the presence information.

Claims (41)

1. A method for routing an incoming call to at least one network endpoint in a communication network, comprising:

identifying at least one registered network endpoint associated with a user in response to an incoming call destined for said user;

obtaining presence information associated with at least one active network endpoint from said at least one registered network endpoint in response to said incoming call;

routing said incoming call towards said at least one active network endpoint using said presence information, wherein said routing comprises:

generating at least one call message for said at least one active network endpoint using said presence information; and

transmitting said at least one call message towards said at least one active network endpoint; and

clearing said presence information associated with one of said at least one active network endpoint in response to said one of said at least one active network endpoint transitioning from an active state to an inactive state, wherein said clearing comprises deleting said presence information associated with said one of said at least one active network endpoint.

2. The method of claim 1 , further comprising:

routing said incoming call towards said at least one active network endpoint contemporaneously.

3. The method of claim 1 , further comprising:

routing said incoming call towards said at least one active network endpoint serially.

4. The method of claim 1 , further comprising:

registering at least one network endpoint with said communication network.

5. The method of claim 1 , further comprising:

receiving said presence information associated with said at least one active network endpoint in response to a state associated with said at least one registered network endpoint transitioning from an inactive state to an active state.

6. The method of claim 5 , further comprising:

maintaining said presence information associated with said at least one active network endpoint in response to said state remaining in said active state.

7. A computer readable medium encoded with software, that, when executed by a computer, causes the computer to perform a method comprising:

identifying at least one registered network endpoint associated with a user in response to an incoming call destined for said user;

obtaining presence information associated with at least one active network endpoint from said at least one registered network endpoint in response to said incoming call;

routing said incoming call towards said at least one active network endpoint using said presence information, wherein said routing comprises:

generating at least one call message for said at least one active network endpoint using said presence information; and

transmitting said at least one call message towards said at least one active network endpoint; and

clearing said presence information associated with one of said at least one active network endpoint in response to said one of said at least one active network endpoint transitioning from an active state to an inactive state, wherein said clearing comprises deleting said presence information associated with said one of said at least one active network endpoint.

8. The computer readable medium of claim 7 , further comprising:

routing said incoming call towards said at least one active network endpoint contemporaneously.

9. The computer readable medium of claim 7 , further comprising:

registering said at least one network endpoint with said communication network.

10. The computer readable medium of claim 7 , further comprising:

receiving said presence information associated with said at least one active network endpoint in response to a state associated with said at least one registered network endpoint transitioning from an inactive state to an active state.

11. The computer readable medium of claim 10 , further comprising:

maintaining said presence information associated with said at least one active network endpoint in response to said state remaining in said active state.

12. An apparatus for routing an incoming call to at least one network endpoint in a communication network, comprising:

means for identifying at least one registered network endpoint associated with a user in response to an incoming call destined for said user;

means for obtaining presence information associated with at least one active network endpoint from said at least one registered network endpoint in response to said incoming call;

means for routing said incoming call towards said at least one active network endpoint using said presence information, wherein said means for routing generates at least one call message for said at least one active network endpoint using said presence information, and transmits said at least one call message towards said at least one active network endpoint; and

means for clearing said presence information associated with one of said at least one active network endpoint in response to said one of said at least one active network endpoint transitioning from an active state to an inactive state, wherein said means for clearing deletes said presence information associated with said one of said at least one active network endpoint.

13. The apparatus of claim 12 , further comprising:

means for receiving said presence information associated with said at least one active network endpoint in response to a state associated with said at least one registered network endpoint transitioning from an inactive state to an active state.

14. The apparatus of claim 13 , further comprising:

means for maintaining said presence information associated with said at least one active network endpoint in response to said state remaining in said active state.

Assignments (26)
SECURITY INTEREST Recorded Jun 30, 2025
From: MLN US HOLDCO LLC; MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: U.S. PCI SERVICES, LLC
Reel/Frame 071758/0843 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ACQUIOM AGENCY SERVICES LLC
To: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071730/0632 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: ANKURA TRUST COMPANY, LLC
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL CLOUD SERVICES, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071722/0721 →
RELEASE OF SECURITY INTEREST Recorded Jun 24, 2025
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: MITEL (DELAWARE), INC.; MITEL COMMUNICATIONS, INC.; MITEL NETWORKS, INC.; MITEL NETWORKS CORPORATION
Reel/Frame 071712/0821 →
SECURITY INTEREST Recorded Jun 20, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 071676/0815 →
SECURITY INTEREST Recorded Mar 12, 2025
From: MITEL (DELAWARE), INC.; MITEL NETWORKS CORPORATION; MITEL NETWORKS, INC.
To: ACQUIOM AGENCY SERVICES LLC
Reel/Frame 070689/0857 →
NOTICE OF SUCCESSION OF AGENCY - 5L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069897/0046 →
NOTICE OF SUCCCESSION OF AGENCY - 3L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 070006/0268 →
NOTICE OF SUCCCESSION OF AGENCY - 2L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069896/0001 →
NOTICE OF SUCCCESSION OF AGENCY - PL Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: WILMINGTON SAVINGS FUND SOCIETY, FSB
Reel/Frame 069895/0755 →
NOTICE OF SUCCESSION OF AGENCY - 4L Recorded Jan 14, 2025
From: UBS AG, STAMFORD BRANCH, AS LEGAL SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
To: ANKURA TRUST COMPANY, LLC
Reel/Frame 069896/0827 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0715 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0643 →
SECURITY INTEREST Recorded Nov 1, 2022
From: MITEL (DELAWARE), INC.; MITEL NETWORKS, INC.; MITEL COMMUNICATIONS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 061830/0760 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047909/0814 →
SECURITY INTEREST Recorded Dec 13, 2018
From: MITEL NETWORKS, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 047988/0478 →
RELEASE OF SECURITY INTEREST Recorded Dec 3, 2018
From: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
To: SHORETEL, INC.
Reel/Frame 047713/0843 →
MERGER AND CHANGE OF NAME Recorded Oct 15, 2018
From: MITEL NETWORKS, INC.; SHORETEL, INC.
To: SHORETEL, INC.
Reel/Frame 047239/0183 →
CHANGE OF NAME Recorded Oct 15, 2018
From: SHORETEL, INC.
To: MITEL NETWORKS, INC.
Reel/Frame 047239/0088 →
SECURITY INTEREST Recorded Sep 25, 2017
From: SHORETEL, INC.
To: CITIZENS BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 043829/0711 →
RELEASE OF SECURITY INTEREST Recorded Sep 25, 2017
From: SILICON VALLEY BANK
To: SHORETEL, INC.
Reel/Frame 043993/0430 →
SECURITY INTEREST Recorded Oct 23, 2014
From: SHORETEL, INC.
To: SILICON VALLEY BANK
Reel/Frame 034038/0741 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 15, 2011
From: AT&T INTELLECTUAL PROPERTY II, L.P.
To: SHORETEL, INC.
Reel/Frame 027231/0236 →
NUNC PRO TUNC ASSIGNMENT Recorded Aug 16, 2011
From: AT&T CORP.
To: AT&T PROPERTIES, LLC
Reel/Frame 026754/0819 →
NUNC PRO TUNC ASSIGNMENT Recorded Aug 16, 2011
From: AT&T PROPERTIES, LLC
To: AT&T INTELLECTUAL PROPERTY II, L.P.
Reel/Frame 026758/0822 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 15, 2007
From: CROAK, MARIAN; ESLAMBOLCHI, HOSSEIN
To: AT&T CORP.
Reel/Frame 018894/0931 →