IP Library Granted Patent US 7,336,639
Granted Patent B1
US 7,336,639 · App. 11/041,467 · Granted Feb 26, 2008

Method and system for providing service request notifications related to a communications network

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Quick Facts
Patent No.
US 7,336,639
App. No.
11/041,467
Granted
Feb 26, 2008
Kind
B1
Abstract

A trunk-group request tool automates the process of manually receiving and analyzing trunk-group circuits pertaining to switch circuits located within a switch facility of a communications network. An embodiment of the computer-implemented method includes receiving a switch or vendor identifier from a data structure, presenting records of information of one or more trunk groups associated with the identifier(s), receiving one or more trunk-group attributes from one or more entry fields, populating a data structure by aggregating one or more records of information of a data structure of the switch and vendor identifier with one or more trunk-group attributes, providing an input field for receiving additional data to supplement one or more records of information or one or more trunk-group attributes, and presenting a report adhering to a predefined format using the information of the data structure.

Claims (54)

1. A method for automatically generating service requests associated with trunk groups between one or more owners, the method comprising:

receiving a switch identifier,

receiving an indication of a desired vendor associated with said switch identifier;

retrieving one or more records of information related to said desired vendor;

populating one or more records of a data structure with said one or more records of information and with one or more trunk-group attributes associated with said trunk groups;

providing an input field for receiving additional data to supplement said one or more records of information or said one or more trunk-group attributes; and

presenting a report adhering to a predefined format using the information of said data structure associated with said one or more trunk groups of said desired vendor.

2. The method of claim 1 , wherein said one or more owners includes a selection from the following: a telecommunications carrier, a data-packet carrier, a wireless-communications carrier, or a combination thereof.

3. The method of claim 2 , wherein said switch identifier includes one or more of the following: a number, a name, a code, or a combination thereof.

4. The method of claim 1 , wherein retrieving one or more records of information further comprises:

receiving said information from a database;

populating said information within one or more records of a table; and

presenting said table on a display device.

5. The method of claim 4 , wherein said one or more records of information includes at least one selection from the group comprising: an administrative section, a trunk-group detail section, a contact-information section, a remarks section, or a combination thereof.

6. The method of claim 5 , wherein said report includes at least one selection from the group comprising: a document, a table, an image, an electronic slide presentation, or a combination thereof.

7. A method for automating a service-request notification between one or more entities sharing a communications network, the method comprising:

receiving a switch identifier, wherein said switch identifier is associated with one or more trunk groups;

receiving a trunk-group identifier associated with said switch identifier;

presenting one or more records of information relating to said switch identifier and said trunk-group identifier;

receiving one or more trunk-group attributes from one or more data-entry fields;

populating a data structure by aggregating said one or more data records of information with said one or more trunk-group attributes;

providing an input field for receiving additional data to supplement said one or more records of information or said one or more trunk-group attributes; and

presenting a report adhering to a predefined format using the information from said data structure.

8. The method of claim 7 , wherein said switch identifier includes a name, number, or combination thereof for at least one of the following: a telecommunications switch, a data switch, a communications-connection facility, or a combination thereof.

9. The method of claim 8 , wherein said one or more trunk groups are identifiable communication interconnections with other competitive or local exchange carriers, wireless communications carriers, data-communications carriers, or a combination thereof.

10. The method of claim 9 , wherein said trunk-group identifier is an interconnected trunk group within said communications network.

11. The method of claim 10 , wherein said one or more records of information includes at least one selection from the following: an administrative section, a trunk-group detail section, a contact-information section, a remarks section, or a combination thereof.

12. The method of claim 7 , wherein providing an input field for receiving additional data to supplement said one or more records of information or said one or more trunk-group attributes, further comprises:

adding data records to said data structure;

inputting information into said data structure; and

modifying one or more fields or records in said data structure.

13. The method of claim 12 , wherein said report includes at least on of the following: a document, a table, an image, an electronically displayed image, or a combination thereof.

14. A method of automatically generating a trunk-group service request to expedite communication with one or more recipients, the method comprising:

receiving a switch identifier,

receiving a vendor identifier associated with said switch identifier;

presenting one or more records of information of one or more trunk groups associated with said switch identifier and said vendor identifier;

receiving one or more trunk-group attributes from one or more data-entry fields;

populating a data structure by aggregating said one or more records of information related to said switch identifier and said vendor identifier with said one or more trunk-group attributes;

providing an input field for receiving additional data to supplement said one or more records of information or said one or more trunk-group attributes; and

presenting a report adhering to a predefined format using the information of said data structure.

15. The method of claim 14 , wherein said switch identifier includes a name, number, or combination thereof for at least one of the following: a telecommunications switch, a data switch, a communications-connection facility, or a combination thereof.

16. The method of claim 15 , wherein said vendor identifier is an interconnected trunk-group party.

17. The method of claim 14 , wherein presenting said one or more records of information further comprises:

receiving said information from a database;

populating said information within one or more records of a table; and

presenting said table on a display device.

18. The method of claim 17 , wherein said one or more records of information includes at least one selection from the following: an administrative section, a trunk-group detail section, a contact-information section, a remarks section, or a combination thereof.

19. The method of claim 18 , wherein said one or more trunk groups are identifiable communication interconnections with other competitive or local-exchange carriers, wireless-communications carriers, data-communications carriers, or a combination thereof.

20. The method of claim 19 , wherein said data structure includes at least one of the following: a database, a spreadsheet, or a document.

21. The method of claim 14 , wherein providing an input field for receiving additional data to supplement said one or more records of information or said one or more trunk-group attributes, further comprises:

adding data records to said data structure;

inputting information into said data structure; and

modifying one or more fields or records in said data structure.

22. The method of claim 21 , wherein said report includes at least one selection form the group comprising: a document, a table, an image, an electronically displayed image, or a combination thereof.

Assignments (1)
CHANGE OF NAME Recorded Sep 24, 2021
From: EMBARQ HOLDINGS COMPANY, LLC
To: CENTURYLINK INTELLECTUAL PROPERTY LLC
Reel/Frame 057598/0902 →