Method of, and system for, process-driven analysis of operations
View Patent ↗A method of process-driven analysis of operations includes defining an abstract process, defining at least one metric over the abstract process using a metric definer and computing metric values using a metric computation engine. The method further includes building an analysis model and a prediction model using an analysis and prediction engine to provide analysis on the computed metric values and optimizing the abstract process based on the computed metric values.
1. A method of process-driven analysis of operations comprising:
defining an abstract process;
defining at least one metric over the abstract process using a metric definer; computing metric values using a metric computation engine;
building an analysis model and a prediction model using an analysis and prediction engine to provide analysis on the computed metric values;
calculating probability distributions of attributes of the process and of computed metric values; and
optimizing the abstract process based on the computed metric values.
2. The method as claimed in claim 1 wherein the analysis of operations pertains to a business's information technology infrastructure and the step of defining an abstract process includes modeling process flow through a graphical user interface, modeling physical resources and modeling, process data.
3. The method as claimed in claim 2 further comprising installing probes in the information technology infrastructure to send messages pertaining to the monitoring of process executions.
4. The method as claimed in claim 3 wherein after modeling process flow, physical resources and process data, the method further comprises:
collecting data on processes from a database;
loading the data on completed processes into a data warehouse for further analysis and metric computation.
5. The method as claimed in claim 4 wherein the step of defining at least one metric includes:
obtaining metric definition data;
checking for duplicate names;
storing the definition data in the database;
computing metric values on data on completed processes stored in the data warehouse;
computing metric values to thresholds and reporting on threshold compliance;
building the analysis model; and
building the prediction model.
6. The method as claimed in claim 1 wherein the optimizing step comprises:
selecting a metric to be optimized;
applying constraints on other metrics;
inserting one or more configuration parameters of resource pools, including a resource pool size;
simulating the process using different sizes of resource pools; and
computing metric values from the simulation data.
7. The method as claimed in claim 1 wherein the distribution calculation uses curve fitting applications.
8. A system for process-driven analysis of operations comprising a platform having:
an abstract process definition engine that allows a user to define an abstract process;
a metric definer to enable a user to define one or more metrics over the abstract process;
a metric computation engine for computing metric values of the one or more metrics;
an analysis and prediction engine to provide analysis on the computed metric values; and
an optimization engine for optimizing the abstract process based on the computed metric values, wherein the platform calculates probability distributions of attributes of the process and of the computed metric values,
wherein the platform analyzes operations pertaining to a business's information technology infrastructure and the abstract process definition engine models process flow through a graphical user interface, models physical resources and models process data, and
wherein probes are installed in the information technology infrastructure to send messages pertaining to the monitoring of process executions.
9. The system as claimed in claim 8 wherein after modeling process flow, physical resources and process data, the platform further:
collects data on processes from a database;
loads the data on completed processes into a data warehouse for further analysis and metric computation.
10. The system as claimed in claim 9 wherein the metric definer;
obtains metric definition data;
checks for duplicate names; and
stores the definition data in the database.
11. The system as claimed in claim 10 wherein the metric computation engine computes metric values on data on completed processes stored in the data warehouse and computes metric values to thresholds and reports on threshold compliance.
12. The system as claimed in claim 11 wherein the analysis and prediction engine builds the analysis model and builds the prediction model.
13. A method, comprising:
defining an abstract process;
defining at least one metric over the abstract process;
computing metric values using a metric computation engine;
building an analysis model and a prediction model using an analysis and prediction engine to provide analysis on the computed metric values;
calculating probability distributions of attributes of the process and of the computed metric values; and
optimizing the abstract process based on the computed metric values.
14. The method of claim 13 wherein the defining of the abstract process includes modeling process flow through a graphical user interface, modeling physical resources and modeling process data.
15. The method of claim 14 wherein after modeling process flow, physical resources and process data, the method further comprising:
collecting data on processes from a database; and
loading the data on completed, processes into a data warehouse for further analysis and metric computation.
16. The method of claim 15 wherein as part of defining at least metric over the abstract process, the method further comprises:
obtaining metric definition data;
checking for duplicate names;
storing the definition data in the database;
computing metric values on data on completed processes stored in the data, warehouse;
computing metric values to thresholds and reporting on threshold, compliance;
building the analysis model; and
building the prediction model.
17. The method of claim 16 wherein as part of optimizing the abstract process, the method further comprises:
selecting a metric to be optimized;
applying constraints on other metrics;
inserting one or more configuration parameters of resource pools, including a resource pool size;
simulating the process using different sizes of resource pools; and
computing metric values from the simulation data.
18. The method of claim 17 further comprising, using curve fitting applications to calculate the probability distributions of the attributes of the process.