Framework and language for development of multimodal applications
A method and apparatus provides a framework for specifying a multimodal application, such as an IVR, in a communication network. The framework provides a metalanguage that enables a programmer to specify a multimodal user interface using view logic, business rules using router logic, and integration with a backend enterprise system.
1 . A computerized method for providing an application in a communication network, comprising:
a) receiving a first programmer input specifying a user interface for a user communication with the application; and
b) receiving a second programmer input specifying a business rule in the application that acts on a user input from the user interface.
2 . The method of claim 1 , further comprising:
receiving a third programmer input specifying an interaction between the application and an enterprise system.
3 . The method of claim 1 , wherein the user interface further comprises a view logic for a mutimodal communication mode.
4 . The method of claim 3 , wherein the multimodal communication mode further comprises at least one of the set consisting of a web browser and a cell phone.
5 . The method of claim 1 , wherein specifying further comprises using a metalanguage to indicate a code segment.
6 . The method of claim 1 , wherein the business rule provides at least one of the set consisting of a transition between states of a business service, and a transfer of information between the user and a database.
7 . The method of claim 1 , further comprising:
specifying a first communication mode for the user input and specifying a second communication mode for transmitting a response to the user.
8 . A computer readable medium containing instructions that when executed by a computer perform a method for providing an application in a communication network, comprising:
a) receiving a first programmer input specifying a user interface for a user communication with the application; and
b) receiving a second programmer input specifying a business rule in the application that acts on a user input from the user interface.
9 . The medium of claim 8 wherein method further comprises:
receiving a third programmer input specifying an interaction between the application and an enterprise system.
10 . The medium of claim 8 , wherein in the method the user interface further comprises a view logic for a mutimodal communication mode.
11 . The medium of claim 10 , wherein in the method the multimodal communication mode further comprises at least one of the set consisting of a web browser and a cell phone.
12 . The medium of claim 8 , wherein in the method specifying further comprises using a metalanguage to indicate a code segment.
13 . The medium of claim 8 wherein in the method the business rule provides at least one of the set consisting of a transition between states of a business service, and a transfer of information between the user and a database.
14 . The medium of claim 8 , wherein the method further comprises:
specifying a first communication mode for the user input and specifying a second communication mode for transmitting a response to the user.
15 . A set of application program interfaces embodied on a computer readable medium for execution on a computer in conjunction with an application program in a communication network comprising:
a) a first interface that receives a first programmer input specifying a user interface for a user communication with the application; and
b) a second interface that receives a second programmer input specifying a business rule in the application that acts on a user input from the user interface.
16 . The set of application program interfaces of claim 15 , further comprising:
a third interface that receives a third programmer input specifying an interaction between the application and an enterprise system.
17 . The set of application program interfaces of claim 15 , wherein the user interface further comprises a view logic for a mutimodal communication mode.
18 . The set of application program interfaces of claim 17 , wherein the multimodal communication mode further comprises at least one of the set consisting of a web browser and a cell phone.
19 . The set of application program interfaces of claim 15 , wherein specifying further comprises using a metalanguage to indicate a code segment.
20 . The set of application program interfaces of claim 15 , wherein the business rule provides at least one of the set consisting of a transition between states of a business service, and a transfer of information between the user and a database
21 . The set of application program interfaces of claim 15 , further comprising:
a fourth interface that receives a programmer input specifying a first communication mode for the user input and specifying a second communication mode for transmitting a response to the user.