IP Library Granted Patent US 8,788,311
Granted Patent B2
US 8,788,311 · App. 11/107,326 · Granted Jul 22, 2014

Quality control of authoring work flow within a benefits content system

Inventors: Karen Fleurant (Worcester, MA); Remo Politano (Shrewsbury, MA); Jason Bennett (Hudson, MA)
Assignee: FMR LLC
G06Q10/10G06Q10/06395G06Q10/06316
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Quick Facts
Patent No.
US 8,788,311
App. No.
11/107,326
Granted
Jul 22, 2014
Kind
B2
Abstract

A first change request is generated in a work flow process to implement a first change to a portion of content within the benefits content system. A first status indicator, indicating whether the first change has passed a quality check, is associated with the first change request. A second status indicator, indicating whether the first status indicator should be overridden, is associated with the first change request. The first change request is moved to a next step in the work flow process if the associated first status indicator indicates the first change has passed the quality check. The first change request is moved to the next step in the work flow process if the associated first status indicator indicates the first change has failed the quality check and the associated second status indicator indicates that the first status indicator should be overridden.

Claims (32)

1. A computer implemented method for quality control of content authored in a benefits content system, the method comprising:

receiving, by a computing device, a request in a work flow process to change a portion of the content authored in the benefits content system, the portion of the content including a plurality of content elements;

determining, by the computing device, whether the portion passes a quality check;

if the portion passes the quality check, moving, by the computing device, the request to a next step in the work flow process; and

otherwise, if the portion fails the quality check:

dividing, by the computing device, the plurality of content elements of the portion of content into one or more passed content elements and one or more failed content elements;

moving, by the computing device, the one or more passed content elements to the next step in the work flow process; and

preventing, by the computing device, the one or more failed content elements from moving to the next step in the work flow process.

2. The method of claim 1 further comprising publishing, by the computing device, the one or more passed content elements in the benefits content system.

3. The method of claim 1 further comprising returning, by the computing device, the one or more failed content elements to a content author.

4. The method of claim 1 further comprising automatically transmitting, by the computing device, an electronic message to a content author associated with the request in response to the request having a change in status after determining whether the portion passes the quality check.

5. The method of claim 4 wherein the electronic message is an email.

6. A computer program product, tangibly embodied in a non-transitory machine readable storage medium, for quality control of authoring work flow within a benefits content system, the computer program product including instructions being operable to cause data processing apparatus to:

receive, by a computing device, a request in a work flow process to change a portion of the content authored in the benefits content system, the portion of the content including a plurality of content elements;

determine, by the computing device, whether the portion passes a quality check;

if the portion passes the quality check, move, by the computing device, the request to a next step in the work flow process; and

otherwise, if the portion fails the quality check:

divide, by the computing device, the plurality of content elements of the portion of content into one or more passed content elements and one or more failed content elements;

move, by the computing device, the one or more passed content elements to the next step in the work flow process; and

prevent, by the computing device, the one or more failed content elements from moving to the next step in the work flow process.

7. The computer program product of claim 6 further including instructions being operable to cause the data processing apparatus to publish the one or more passed content elements in the benefits content system.

8. The computer program product of claim 6 further including instructions being operable to cause the data processing apparatus to return the one or more failed content elements to a content author.

9. A system for quality control of authoring work flow within a benefits content system, the system comprising a computing device configured to:

receive, by a computing device, a request in a work flow process to change a portion of the content authored in the benefits content system, the portion of the content including a plurality of content elements;

determine, by the computing device, whether the portion passes a quality check;

if the portion passes the quality check, move, by the computing device, the request to a next step in the work flow process; and

otherwise, if the portion fails the quality check:

divide, by the computing device, the plurality of content elements of the portion of content into one or more passed content elements and one or more failed content elements;

move, by the computing device, the one or more passed content elements to the next step in the work flow process; and

prevent, by the computing device, the one or more failed content elements from moving to the next step in the work flow process.

10. The system of claim 9 wherein the computing device is further configured to publish the one or more passed content elements in the benefits content system.

11. The system of claim 9 wherein the computing device is further configured to return the one or more failed content elements to a content author.

Assignments (2)
MERGER Recorded Dec 2, 2007
From: FMR CORP.
To: FMR LLC
Reel/Frame 020184/0151 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 27, 2006
From: FLEURANT, KAREN; POLITANO, REMO; BENNETT, JASON
To: FMR CORP.
Reel/Frame 018678/0562 →
Continuity (1)
Related Publication 20060235737A1 · Oct 19, 2006