Self-service terminal
View Patent ↗A self-service terminal ( 22 ) that includes an optical system ( 28 ) for detecting a terminal overlay or artifact.
1. A self-service terminal which interacts with a customer, comprising:
a) a detector which is operable to detect an overlay or artifact on the terminal, which overlay or artifact
i) mimics part of an actual terminal,
ii) captures data entered by a customer, and
iii) delivers the data to an unauthorized party.
2. A self-service terminal as claimed in claim 1 , wherein the detector comprises an optical system which is operable to receive light reflected from the terminal and use the reflected light to detect the presence of an overlay.
3. A self-service terminal as claimed in claim 2 , wherein the optical system is operable to provide an optically activatable user input.
4. A self-service terminal as claimed in claim 3 , wherein a physical keyboard which acts as a visual guide for a user is associated with the optically activatable input.
5. A self-service terminal as claimed in claim 3 , wherein the optical input is operable to generate an optical keyboard for use as a visual guide.
6. Apparatus according to claim 1 , wherein the self-service terminal comprises an automated teller machine.
7. A method of detecting potential fraud in a self-service terminal which interacts with customers, the method comprising:
detecting an unauthorized overlay or artifact on a
portion of the terminal which overlay or artifact mimics
operation of a genuine component of the terminal.
8. A method as claimed in claim 7 , wherein the detecting includes optically sensing the unauthorized overlay or artifact.
9. A method as claimed in claim 8 , wherein the detecting includes detecting changes in a static topography of at least a portion of the terminal to identify the unauthorized overlay or artifact.
10. A method as claimed in claim 9 , wherein the detecting changes in the static topography includes determining a three-dimensional relief map of the portion of the terminal and using the map to detect any changes.
11. A method as claimed in claim 8 , wherein the optically sensing includes detecting finger movement over a keyboard and using this to indicate presence of the unauthorized overlay or artifact.
12. A method as claimed in claim 11 , further comprising projecting light onto a target area and detecting light reflected from the target area to verify user selections.
13. A method as claimed in claim 7 , further comprising shutting down at least one part of the terminal so that the terminal appears to be or is inactive in the event that an overlay or artifact is detected.
14. A method as claimed in claim 7 , further comprising using visible light to provide a visual keyboard/user interface.
15. A method as claimed in claim 7 , further comprising providing a mechanical/physical keyboard or pad arrangement for use as a visual guide.
16. A method as claimed in claim 7 , wherein the self-service terminal comprises an automated teller machine.
17. A self-service terminal, comprising:
a) an automated teller machine, ATM;
b) an optical system which
i) detects changes in topography on a user interface of the ATM, thereby detecting a device attached to the ATM which changes said topography, and
ii) issues an alarm when a predetermined change is detected.
18. Terminal according to claim 17 , in which the ATM shuts down, after the alarm is issued.