IP Library Granted Patent US 7,128,260
Granted Patent B1
US 7,128,260 · App. 11/159,081 · Granted Oct 31, 2006

Methods of an operator handling a fault condition in an image-based self-service check depositing terminal

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Quick Facts
Patent No.
US 7,128,260
App. No.
11/159,081
Granted
Oct 31, 2006
Kind
B1
Abstract

A method is provided of an operator who is other than a check depositing customer handling a fault condition in an image-based check depositing terminal. The method comprises inserting a non-customer identification card into a card reader of the terminal to allow the card reader to read from the card data which is associated with a financial institution, removing a check along a check transport path which extends between a check input slot and an image capture device of the terminal, and inserting the removed check into the check input slot to allow the check to be transported along the check transport path past the image capture device to capture an image of the check so that the image of the check can be electronically transmitted together with the data which is associated with the financial institution. The method may further comprise verifying that the check is transported into a check storage bin after the check has been transported past the image capture device. The method may further comprise removing the non-customer identification card from the card reader after the operator has verified that the check has been transported into the check storage bin.

Claims (32)

1. A method of an operator who is other than a check depositing customer handling a fault condition in an image-based check depositing terminal, the method comprising:

inserting a non-customer identification card into a card reader of the terminal to allow the card reader to read from the card data which is associated with a financial institution;

removing a check along a check transport path which extends between a check input slot and an image capture device of the terminal; and

inserting the removed check into the check input slot to allow the check to be transported along the check transport path past the image capture device to capture an image of the check so that the image of the check can be electronically transmitted together with the data which is associated with the financial institution.

2. A method according to claim 1 , further comprising:

verifying that the check is transported into a check storage bin after the check has been transported past the image capture device.

3. A method according to claim 2 , further comprising:

removing the non-customer identification card from the card reader after the operator has verified that the check has been transported into the check storage bin.

4. A method according to claim 1 , wherein the data which is associated with the financial institution comprises an account number of a reconciliation account for free network images of the financial institution.

5. A method according to claim 1 , wherein the data which is associated with the financial institution comprises a bank number.

6. A method according to claim 1 , wherein the data which is associated with the financial institution comprises data which identifies the operator as a bank branch employee.

7. A method according to claim 1 , wherein the data which is associated with the financial institution comprises data which identifies the operator as an employee of a third party transit company.

8. A method of an operator who is other than a check depositing customer handling a fault condition in an image-based check depositing terminal, the method comprising:

inserting a non-customer identification card into a card reader of the terminal to allow the card reader to read from the card data which is associated with the operator;

removing a check along a check transport path which extends between a check input slot and an image capture device of the terminal; and

inserting the removed check into the check input slot to allow the check to be transported along the check transport path past the image capture device to capture an image of the check so that the image of the check can be electronically transmitted together with the data which is associated with the operator.

9. A method according to claim 8 , further comprising:

verifying that the check is transported into a check storage bin after the check has been transported past the image capture device.

10. A method according to claim 9 , further comprising:

removing the non-customer identification card from the card reader after the operator has verified that the check has been transported into the check storage bin.

11. A method according to claim 8 , wherein the data which is associated with the operator comprises data which identifies the operator as a bank branch employee.

12. A method according to claim 8 , wherein the data which is associated with the operator comprises data which identifies the operator as an employee of a third party transit company.

13. A method of a responsible operator who is other than a check depositing customer handling a document jam condition in an image-based check depositing terminal having a check transport path which extends between a check input slot and an image capture device which captures check images as checks are transported past the image capture device, the method comprising:

inserting an identification card into a card reader of the terminal to allow the card reader to read from the card data which is representative of an account number of a reconciliation account associated with a financial institution and data which is representative of the operator;

removing a check which has jammed along the check transport path between the check input slot and the image capture device; and

inserting the removed check into the check entry slot to allow the check to be transported along the check transport path to the image capture device so that the image capture device can capture an image of the check for electronically transmitting along with the data which is representative of the account number of the reconciliation account associated with the financial institution and the data which is representative of the operator.

14. A method according to claim 13 , further comprising:

verifying that the check is transported into a check storage bin after the check has been transported past the image capture device.

15. A method according to claim 14 , further comprising:

removing the non-customer identification card from the card reader after the operator has verified that the check has been transported into the check storage bin.

16. A method according to claim 13 , wherein the data which is associated with the operator comprises data which identifies the operator as a bank branch employee.

17. A method according to claim 13 , wherein the data which is associated with the operator comprises data which identifies the operator as an employee of a third party transit company.

Assignments (9)
RELEASE OF SECURITY INTEREST Recorded Sep 30, 2024
From: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
To: NCR VOYIX CORPORATION (F/K/A NCR CORPORATION)
Reel/Frame 069037/0952 →
SECURITY INTEREST Recorded Sep 30, 2024
From: DIGITAL FIRST HOLDINGS LLC
To: UBS AG, STAMFORD BRANCH, AS COLLATERAL AGENT
Reel/Frame 069083/0202 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 25, 2024
From: NCR VOYIX CORPORATION
To: DIGITAL FIRST HOLDINGS LLC
Reel/Frame 068697/0402 →
CHANGE OF NAME Recorded Dec 7, 2023
From: NCR CORPORATION
To: NCR VOYIX CORPORATION
Reel/Frame 065820/0704 →
SECURITY INTEREST Recorded Oct 25, 2023
From: NCR VOYIX CORPORATION
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 065346/0168 →
RELEASE OF PATENT SECURITY INTEREST Recorded Oct 25, 2023
From: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
To: NCR VOYIX CORPORATION
Reel/Frame 065346/0531 →
SECURITY AGREEMENT Recorded Apr 18, 2016
From: NCR CORPORATION; NCR INTERNATIONAL, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 038646/0001 →
SECURITY AGREEMENT Recorded Jan 15, 2014
From: NCR CORPORATION; NCR INTERNATIONAL, INC.
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 032034/0010 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 22, 2005
From: UPDIKE, MALON S.; LOZIER, BRADLEY L.; MORGAN, JOHN D.
To: NCR CORPORATION
Reel/Frame 016719/0550 →