Method, system, and computer program product for implementing multi-tiered management of security systems

1. A method for implementing multi-tiered management of security systems, said method comprising:

listing activities for implementing a security management system;

identifying information, systems, and processes needed to execute the activities;

defining a set of roles and associating selected activities with each role in the set of roles, the set of roles including an administrator role, a dealer role, a service entity role, a local responder role, and a security subject role;

assigning access capabilities for each role based upon the associated activities and corresponding information, systems, and process requirements; and

storing results of the listing, identifying, defining, and assigning in a role assignment database.

2. The method of claim 1 , wherein assigning access capabilities for each of the roles comprises providing the administrator role with permissions to add, modify, and delete accounts, the accounts including dealer accounts and security subject accounts.

3. The method of claim 1 , wherein listing activities comprises listing activities including:

installing, maintaining, and repairing security system equipment;

monitoring security system equipment;

monitoring conditions and events via the security system equipment;

generating alerts;

selecting and applying security panel settings; and

administering and operating security system applications and a network connecting the security system applications.

4. The method of claim 3 , wherein selecting security panel settings comprises:

associating automated systems with a security panel, the automated systems including at least one of:

window opening and closing devices;

door opening and closing devices;

lighting elements; and

appliances; and

selecting a means of notification upon occurrence of a condition.

5. The method of claim 3 , wherein installing, maintaining, and repairing security system equipment comprises installing, maintaining, and repairing security system equipment including:

a security panel;

sensors;

a monitor; and

security software and associated processor devices.

6. The method of claim 5 , wherein installing, maintaining, and repairing security system equipment comprises installing, maintaining, and repairing sensors including at least one of:

a door or window sensor;

a motion detector;

a fire or smoke detector;

a water sensor;

a temperature sensor; and

an audio-based sensor operable for detecting breaking glass.

7. The method of claim 5 , wherein installing, maintaining, and repair security system equipment comprises installing, maintaining, and repairing the security panel including:

a control panel;

a keypad;

a display device;

clock functions;

an alarm;

a speaker; and

a microphone.

8. The method of claim 7 , wherein installing, maintaining, and repair security system equipment further comprises installing, maintaining, and repairing the security panel including a processor.

9. A system for implementing multi-tiered management of security systems, said system comprising:

a data storage device; and

a host system in communication with said data storage device, said host system executing instructions comprising:

receiving a list of activities for implementing a security management system;

identifying information, systems, and processes needed to execute the activities;

associating selected activities with a defined set of roles, the defined set of roles including an administrator role, a dealer role, a service entity role, a local responder role, and a security subject role;

assigning access capabilities for each role of the defined set of roles based upon the associated activities and corresponding information, systems, and process requirements; and

storing the list of activities, the identified information, systems, and processes, the defined set of roles, and the assigned access capabilities in a role assignment database of said data storage device.

10. The system of claim 9 , wherein the access capabilities for each role include providing the administrator role with permissions to add, modify, and delete accounts, the accounts including dealer accounts and security subject accounts.

11. The system of claim 9 , wherein the list of activities includes:

installing, maintaining, and repairing security system equipment;

monitoring security system equipment;

monitoring conditions and events via the security system equipment;

generating alerts;

selecting and applying security panel settings; and

administering and operating security system applications and network.

12. The system of claim 11 , wherein security panel settings include:

associating automated systems with a security panel, the automated systems including at least one of:

window opening and closing devices;

door opening and closing devices;

lighting elements; and

appliances; and

selecting a means of notification upon occurrence of a condition.

13. The system of claim 11 , wherein the security system equipment includes:

a security panel;

sensors;

a monitor; and

security software and associated processor devices.

14. The system of claim 13 , wherein the sensors include at least one of:

a door or window sensor;

a motion detector;

a fire or smoke detector;

a water sensor;

a temperature sensor; and

an audio-based sensor operable for detecting breaking glass.

15. The system of claim 13 , wherein the security panel includes:

a control panel;

a keypad;

a display device;

clock functions;

an alarm;

a speaker; and

a microphone.

16. the system of claim 13 , wherein the security panel further includes a processor.

17. A computer program embodied on a computer readable medium for implementing multi-tiered management of security systems, said computer program comprising at least one code segment for:

receiving a list of activities for implementing a security management system;

identifying information, systems, and processes needed to execute the activities;

associating selected activities with a defined set of roles, the defined set of roles including an administrator role, a dealer role, a service entity role, a local responder role, and a security subject role;

assigning access capabilities for each role of the defined set of roles based upon the associated activities and corresponding information, systems, and process requirements; and

storing results of the listing, identifying, defining, and assigning in a role assignment database.

18. The computer program of claim 17 , further comprising at least one code segment for assigning access capabilities for each of the roles by providing the administrator role with permissions to add, modify, and delete accounts, the accounts including dealer accounts and security subject accounts.

19. The computer program of claim 17 , further comprising at least one code segment for listing activities including:

installing, maintaining, and repairing security system equipment;

monitoring the security system equipment;

monitoring conditions and events via the security system equipment;

generating alerts;

selecting and applying security panel settings; and

administering and operating security system applications and a network connecting the security system applications.

20. The computer program of claim 19 , further comprising at least one code segment for:

associating automated systems with a security panel, the automated systems including at least one of:

window opening and closing devices;

door opening and closing devices;

lighting elements; and

appliances; and

selecting a means of notification upon occurrence of a condition.