Cash dispensing automated banking machine user interface system and method
View Patent ↗An automated banking machine is operative to enable users to operate the machine to carry out transactions such as the dispensing of cash. The exemplary machine provides audible instructions which are output through external loudspeakers, a headphone, or a handset. Rotation of a rotatable knob ( 372, 382 ) or other movable item causes the output of user selectable characters, transaction types and/or amounts corresponding to each respective position. The user selects the audible output produced in the current position of the knob for receipt by the machine as a transaction input by pressing on the knob. Characters and other selectable inputs corresponding to knob positions can be varied by the computer in the machine to reduce the risk of a criminal intercepting the user's inputs to the machine.
1. A method comprising:
(a) operating an automated banking machine to read user-provided data, wherein the machine includes a cash dispenser, a hand-operable movable item, and at least one computer in operative connection with the cash dispenser and the item;
(b) operating the machine to cause different touch-perceptible outputs to be provided through the item responsive to user movement of the item to different positions, wherein the outputs are user perceivable through hand contact with the item, wherein the different positions respectively correspond to different characters;
(c) operating the machine to receive through the item, user inputs at respective different item positions, wherein the received inputs correspond to a multicharacter code; and
(d) operating the machine to allow a transaction involving the cash dispenser to be carried out responsive to the code in step (c) having a corresponding relationship to the data read in step (a).
2. The method according to claim 1 wherein (b) further comprises providing audible outputs from the machine responsive to each of the different positions.
3. The method according to claim 2 wherein in (b) an audible output comprises an electronically simulated voice output.
4. The method according to claim 2 wherein in (b) the audible output is provided to the user through at least one of head phones, a handset, and a speaker.
5. The method according to claim 1 and further comprising:
prior to (b), providing the user with a nonvisible output indicating a character corresponding to an initial position of the item.
6. The method according to claim 5 wherein in (b) the character corresponding to the initial position is independent of a then current position of the item.
7. The method according to claim 6 wherein in (b) the character corresponding to the initial position is selected at random through operation of the machine.
8. The method according to claim 1 and further comprising:
prior to (b), providing the user with a nonvisible output indicating how to move the item to positions corresponding to different characters.
9. The method according to claim 1 wherein (b) further comprises causing the outputs to be provided responsive to user movement of the item along a first direction,
wherein movement of the item along the first direction causes outputs indicating characters corresponding to each of the positions, and movement of the item in a second direction different from the first direction selects a character to be included in the code.
10. The method according to claim 9 wherein (b) is responsive to movement of the item rotationally between a plurality of angular positions, and axially movement to select a character corresponding to an output provided by the machine in a particular position as included in the code.
11. The method according to claim 1 wherein (b) includes operating the machine to provide nonvisible outputs which include manually sensible outputs.
12. The method according to claim 1 wherein the machine is configured to provide a plurality of transaction selections, wherein the machine is configured to provide the user with touch-perceptible outputs perceivable by the user indicating the plurality of transaction selections, wherein each transaction selection corresponds to a respective one of a plurality of item positions, wherein dispensing cash is one of the plurality of transaction selections, and further comprising:
(e) operating the machine to receive through the item a transaction selection from the user;
wherein the machine is operative to dispense cash responsive to the transaction selection received by the machine in (e).
13. The method according to claim 12 and further comprising providing a user with at least one audible output responsive to the transaction selection received in (e).
14. The method according to claim 12 and further comprising
(f) operating the machine to provide a plurality of outputs corresponding to transaction selections responsive to the item being moved along a first direction; and
(g) operating the machine to receive the transaction selection responsive to the item being moved in a second direction different from the first direction.
15. The method according to claim 14 wherein in (f) the item is moved rotationally between a plurality of positions to provide the plurality of transaction selection outputs, and in (g) the item is moved axially to cause the machine to receive the transaction selection.
16. The method according to claim 1 wherein in (b) the different characters correspond to letters in an alphabet.
17. The method according to claim 1 wherein in (b) the characters correspond to digits.
18. The method according to claim 17 , wherein in (b) at least some characters correspond to two digit numbers.
19. The method according to claim 1 wherein the item comprises a rotatable member manually rotated by the user, and wherein in (b) the rotatable member provides a manually perceptible vibratory output corresponding to at least one change in rotational position of the rotatable member.
20. The method according to claim 19 wherein in (c) the machine operates to receive a character in the code responsive to the user pressing on the rotatable member.
21. The method according to claim 20 wherein in (b) when the user presses on the rotatable member, the machine provides the user with a first output perceivable by the user, wherein the first output is indicative of a character.
22. The method according to claim 19 wherein in (b) the rotatable member has no position markings.
23. The method according to claim 1 and further comprising:
(e) receiving an amount selection from the user through operation of the machine;
wherein the amount selection corresponds to an amount of cash requested to be dispensed.
24. The method according to claim 23 and further comprising:
(f) operating the machine to provide outputs indicating a plurality of amounts, each amount corresponding to a respective one of a plurality of item positions.
25. The method according to claim 24 wherein (f) is responsive to movement of the item along a first direction through each of the plurality of positions corresponding to the plurality of amounts, and wherein (e) includes operating the machine to receive a selected amount responsive to movement of the item in a second direction different from the first direction.
26. The method according to claim 24 wherein the item comprises a rotatable member, and wherein in (f) the rotatable member is moved in a rotational direction through a plurality of rotation positions corresponding to the plurality of amounts, and wherein in (e) the rotatable member is pressed to cause the machine to receive an amount selection.
27. The method according to claim 26 and further comprising providing to the user a nonvisible output perceivable by the user, wherein the output is indicative of the amount selected.
28. The method according to claim 1 wherein the machine is configured to provide a plurality of different transaction selections, wherein dispensing cash corresponds to one of the transaction selections, and wherein the item comprises a rotatable member, and wherein (c) includes causing the machine to receive characters inputted by the user axially moving the rotatable member, and further comprising:
(e) receiving with the machine a transaction selection from the user subsequent to the user rotating the rotatable member through a plurality of positions corresponding to a plurality of transaction selections, wherein each transaction selection corresponds to a respective one of the plurality of positions, and wherein user selection of a transaction is through axially movement of the rotatable member;
(f) receiving with the machine an amount selection subsequent to the user moving the rotatable member through a plurality of angular positions corresponding to a plurality of amounts, wherein each amount corresponds to a respective one of the plurality of positions, and wherein user selection of an amount is through axially movement of the rotatable member.
29. At least one computer readable medium including computer executable instructions operative to cause at least one computer in an automated banking machine including a cash dispenser to cause the automated banking machine to carry out a method comprising:
(a) operating the automated banking machine to read user-provided data, wherein the machine includes a hand-operable movable item;
(b) operating the machine to cause different touch-perceptible outputs to be provided through the item responsive to user movement of the item to different positions, wherein the outputs are user perceivable through hand contact with the item, wherein the different positions respectively correspond to different characters;
(c) operating the machine to receive through the item, user inputs at respective different item positions, wherein the received inputs correspond to a multicharacter code; and
(d) operating the machine to allow a transaction involving the cash dispenser to be carried out responsive to the code in step (c) corresponding to the data read in step (a).
30. The at least one computer readable medium of claim 29 and further comprising computer executable instructions operative to cause the automated banking machine to receive through the item, transaction selection input from the user.
31. The at least one computer readable medium of claim 29 and further comprising computer executable instructions operative to cause the automated banking machine to receive through the item, amount selection input from the user, wherein the amount selection input corresponds to an amount of cash requested to be dispensed.
32. The at least one computer readable medium of claim 29 and further comprising computer executable instructions operative to cause the automated banking machine to
receive through the item, transaction selection input from the user responsive to user rotation of the item through a plurality of positions, and
receive through the item, amount selection input from the user responsive to user movement of the item through a plurality of angular positions.
33. A method comprising:
(a) operating an automated banking machine to provide at least one tangible output through a user input device,
wherein the machine includes a cash dispenser and at least one computer in operative connection with the cash dispenser and the device,
wherein the device allows different user inputs to be made therethrough to the at least one computer responsive to at least one physically contacting engagement with the device by a user of the machine,
wherein the different user inputs include at least one user input associated with a transaction involving the cash dispenser,
wherein the device allows different tangible outputs to be provided therethrough,
wherein the different tangible outputs include at least one output associated with the transaction involving the cash dispenser,
wherein each tangible output is touch-perceptible, enabling the user to feel the tangible output through physical contact with the device; and
(b) operating the at least one computer to receive at least one user input through the device responsive to at least one physically contacting engagement with the device by the user.
34. The method according to claim 33 ,
wherein the device is physically movable by the user to different positions,
wherein different positions respectively allow different inputs to be made by the user through the device,
wherein each user input respectively corresponds to device position at time of input,
wherein at least one position allows user input associated with the transaction involving the cash dispenser,
wherein movement of the device to the different positions respectively causes different tangible outputs to be provided through the device,
wherein each output is respectively associated with a current position of the device,
wherein step (a) includes operating the machine to provide through the device, at least one tangible output responsive to movement of the device,
wherein step (b) includes operating the machine to receive through the device, at least one user input corresponding to device position at time of the at least one user input.
35. A method comprising:
(a) operating an automated banking machine to read user-provided data, wherein the machine includes a hand movable input device, at least one transaction function device operative to carry out at least a portion of a financial transaction, and at least one computer in operative connection with the at least one transaction function device and the input device;
(b) operating the machine to cause different touch-perceptible outputs to be provided through the input device responsive to user movement of the input device to different positions, wherein the outputs are user perceivable through hand contact with the input device, wherein the different positions respectively correspond to different characters;
(c) operating the machine to receive through the input device, user inputs at respective different device positions, wherein the received inputs correspond to a multicharacter code; and
(d) operating the machine to carry out a financial transaction including operation of the at least one transaction function device responsive to the code in step (c) having a corresponding relationship to the data read in step (a).