Cash dispensing automated banking machine diagnostic device
View Patent ↗An automated banking machine ( 10 ) includes a lockable first fascia portion ( 20 ) which when unlocked enables access to a chest lock input device ( 104 ), inputs to which enable opening a chest door ( 18 ) of the machine. Opening the first fascia portion also enables access to an actuator ( 116 ) which enables moving a second fascia portion ( 22 ) for conducting service activities. A controller ( 72 ) in the machine selectively illuminates light emitting devices ( 118, 126 ) for purposes of facilitating user operation of the machine. Sensing devices ( 128 ) adjacent a card reader slot ( 28 ) on the machine enables the controller to detect the presence of unauthorized card reading devices. Servicing the machine is facilitated through use of a portable diagnostic article ( 98 ) which enables the controller to access diagnostic data stored in memory and which provides data indicative of the significance of the diagnostic data.
1. Apparatus comprising:
a diagnostic article, wherein the diagnostic article includes service data, and wherein when the diagnostic article is placed in operative connection with an automated banking machine including a cash dispenser, the diagnostic article is operative to cause at least one processor in the machine to access diagnostic data stored in the machine concerning at least one operational characteristic of at least one transaction function device of the machine, and to cause visual information to be output through at least one display device on the machine responsive to the service data and the diagnostic data.
2. The apparatus according to claim 1 wherein the diagnostic article includes service data such that when the article is placed in operative connection with an automated banking machine the diagnostic article is operative to cause at least one processor in the machine responsive to the service data to output through the at least one display of the machine visual information indicative of significance of the diagnostic data.
3. The apparatus according to claim 2 wherein the diagnostic data includes service data such that when the article is placed in operative connection with an automated banking machine, the machine having the plurality of transaction function devices including the cash dispenser, and the diagnostic data is associated with the cash dispenser, the at least one processor in the machine responsive to the service data and the diagnostic data causes the at least one display device of the machine to output visual information indicative of significance of the diagnostic data associated with the cash dispenser.
4. The apparatus according to claim 3 wherein the diagnostic article includes service manual data such that when the article is placed in operative connection with an automated banking machine, the at least one processor in the machine is operative to cause output of visual information corresponding to the service manual data through the at least one display device on the automated banking machine.
5. The apparatus according to claim 4 wherein the service manual data is encrypted such that when the diagnostic article is placed in operative connection with an automated banking machine, the at least one processor of the automated banking machine is operative to decrypt the service manual data.
6. The apparatus according to claim 3 wherein the diagnostic article includes browser software, and wherein responsive to the diagnostic article being placed in operative connection with an automated banking machine, the at least one processor in the automated banking machine is operative to load the browser software from the diagnostic article.
7. The apparatus according to claim 6 wherein the service data is adapted to be processed by the browser software, and wherein responsive to the diagnostic article being in operative connection with an automated banking machine, the at least one processor of the automated banking machine is operative to process the service data using the browser software and to output visual information through the at least one display device of the automated banking machine.
8. The apparatus according to claim 7 , wherein the browser software is adapted to interpret nonstandard embedded instructions in the service data.
9. The apparatus according to claim 3 and further comprising an automated banking machine including the at least one processor in operative connection with at least one display device and a plurality of transaction function devices including the cash dispenser, and wherein the at least one processor is operative responsive to the service data when the article is in operative connection with the at least one processor to cause outputs of visual information through the at least one display device indicating significance of at least a portion of the diagnostic data.
10. The apparatus according to claim 9 wherein the automated banking machine comprises at least one data store, and wherein at least a portion of the diagnostic data is stored in protected relation in the data store, and wherein the processor causes visual information corresponding to at least a portion of the diagnostic data to be output through the at least one display device on the machine only when the diagnostic article is in operative connection with the at least one processor.
11. The apparatus according to claim 9 wherein responsive to the diagnostic article being placed in operative connection with the at least one processor of the banking machine, the at least one processor conducts at least one diagnostic test operation including operation of at least one of the transaction function devices.
12. The apparatus according to claim 1 wherein the diagnostic article includes at least one secret code, and wherein when the diagnostic article is placed in operative connection with an automated banking machine, the at least one processor in the machine accesses at least a portion of the diagnostic data responsive to the article including the at least one secret code.
13. The apparatus according to claim 12 wherein the at least one secret code is adapted such that when the diagnostic article is placed in operative connection with an automated banking machine, at least a portion of the diagnostic data is accessed by the at least one processor in the machine responsive to the article including the at least one secret code and a current date determined through operation of the at least one processor.
14. The apparatus according to claim 12 wherein the at least one secret code is adapted such that when the diagnostic article is placed in operative connection with an automated banking machine, at least a portion of the diagnostic data is accessed by the at least one processor in the machine responsive to the article including the at least one secret code and at least one input to an input device on the machine.
15. The apparatus according to claim 1 wherein the diagnostic article includes diagnostic instructions, and wherein when the diagnostic article is placed in operative connection with an automated banking machine, the at least one processor in the machine is operative responsive to the diagnostic instructions to cause the at least one processor to interact with at least one of a plurality of transaction function devices in the machine to conduct at least one diagnostic test.
16. The apparatus according to claim 15 wherein the service data included on the diagnostic article is operative when the diagnostic article is in operative connection with an automated banking machine, to cause the at least one processor in the machine responsive to the service data and the result of the at least one diagnostic test, to cause the output of visual information through the at least one display device on the automated banking machine corresponding to at least one remedial action.
17. The apparatus according to claim 15 wherein the service data on the diagnostic article is such that the diagnostic instructions are not executed when the diagnostic article is placed in operative connection with a computer device not in operative connection with an automated banking machine.
18. The apparatus according to claim 1 wherein the diagnostic article comprises a portable storage medium.
19. The apparatus according to claim 18 wherein the portable storage medium comprises a CD.
20. The apparatus according to claim 18 wherein the portable storage medium composes a DVD.
21. The apparatus according to claim 18 wherein the portable storage medium comprises a portable flash memory device.
22. The apparatus according to claim 1 wherein the diagnostic article includes diagnostic software, wherein the service data is adapted to be processed by the diagnostic software, wherein responsive to the diagnostic article being placed in operative connection with an automated banking machine, the at least one processor in the automated banking machine is operative to run the diagnostic software from the diagnostic article and to process the service data using the diagnostic software to provide visual information through the at least one display device of the automated banking machine.
23. The apparatus according to claim 1 , wherein the at least one transaction function device includes the cash dispenser.
24. Apparatus comprising:
a diagnostic article, wherein the diagnostic article includes service data including encrypted service manual data, and wherein when the diagnostic article is placed in operative connection with an automated banking machine including a cash dispenser, the diagnostic article is operative responsive to the service data to cause at least one processor in the machine to:
i) decrypt the service manual data;
ii) access diagnostic data stored in the machine concerning at least one operational characteristic of the cash dispenser; and
iii) cause visual information indicative of significance of the diagnostic data associated with the cash dispenser and visual information corresponding to the service manual data to be output through at least one display device on the machine responsive to the service data and the diagnostic data;
wherein when the article is placed in operative connection with a computer device not in operative connection with an automated banking machine, the computer device is operative to output visual information corresponding to the service manual data.
25. Apparatus comprising:
a diagnostic article, wherein the diagnostic article includes service data and diagnostic instructions, and wherein when the diagnostic article is placed in operative connection with an automated banking machine including a cash dispenser:
i) at least one processor in the machine is operative responsive to the diagnostic instructions to cause the at least one processor to interact with at least one of a plurality of transaction function devices in the machine to conduct at least one diagnostic test;
ii) the at least one processor in the machine is operative to access diagnostic data stored in the machine concerning at least one operational characteristic of the at least one transaction function device of the machine, and to cause visual information to be output through at least one display device on the machine responsive to the service data and the diagnostic data;
wherein the service data on the diagnostic article is such that the diagnostic instructions are not executed when the diagnostic article is placed in operative connection with a computer device not in operative connection with an automated banking machine;
wherein the service data included on the diagnostic article is operative to cause a computer device not in operative connection with an automated banking machine to output visual information corresponding to at least one service activity for an automated banking machine.
26. The apparatus according to claim 25 wherein the diagnostic article comprises a CD.