IP Library Granted Patent US 7,225,133
Granted Patent B1
US 7,225,133 · App. 11/217,089 · Granted May 29, 2007

Automated third party verification system

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Quick Facts
Patent No.
US 7,225,133
App. No.
11/217,089
Granted
May 29, 2007
Kind
B1
Abstract

Providing third party verification data files to entities authorized to access said data files using a third party verification system comprises verifying authorization to access said third party verification system, obtaining a data file identifier of said date file stored in said verification system, searching and retrieving said data file corresponding to said data file identifier, and transmitting said data file to said authorized entity.

Claims (35)

1. A method of providing third party verification data files to entities authorized to access said data files using a third party verification system, said method comprising:

verifying authorization to access said third party verification system;

obtaining a data file identifier of said date file stored in said verification system;

searching and retrieving said data file corresponding to said data file identifier; and

transmitting said data file to said authorized entity.

2. The method of claim 1 , wherein said data file contains a digitally stored voice recording of an individual's responses to questions.

3. The method of claim 1 , wherein said transmitting said data file comprises uploading said data file to a computer of said authorized entity via an internet.

4. A method of providing third party verification data files to entities authorized to access said data files using a third party verification system, said method comprising:

verifying authorization to access said third party verification system;

obtaining a data file identifier of said date file stored in said verification system;

searching and retrieving said data file corresponding to said data file identifier; and

transmitting said data file to said authorized entity, wherein said data file contains a digitally stored voice recording of an individual's responses to questions.

5. The method of claim 4 comprising establishing a first communication link between an individual and the verification system.

6. The method of claim 5 comprising recording said individual's responses over said first communication link at said verification system.

7. The method of claim 4 comprising establishing a second communication link between a client computer and said verification system.

8. The method of claim 7 comprising logging said client computer onto said verification system.

9. The method of claim 8 comprising receiving a request for said data file from said client computer.

10. The method of claim 9 comprising utilizing said data file for said verification authorization access.

11. The method of claim 5 , wherein said establishing a first communication link comprises establishing a communication link by telephone over the public switched telephone network.

12. The method of claim 4 comprising converting said data file to a personal computer compatible format prior to said transmitting.

13. The method of claim 7 , wherein said second communication link utilizes a data network.

14. The method of claim 7 comprising playing said transmitted data file over a telephone connection to said authorized entity.

15. The method of claim 4 , wherein said verifying is intended to provide verification for at least one of:

a telephone service provider;

a long distance telephone service provider; and

a utility service provider.

16. The method of claim 8 , further including the steps of performing speech pattern analysis on said voice recording.

17. The method of claim 5 comprising obtaining additional data over said first communication link.

18. The method of claim 17 comprising performing speech pattern analysis on said additional data.

19. The method of claim 18 comprising comparing results of said speech pattern analysis performed on said voice recording to results of said speech pattern analysis performed on said additional data.

20. A computer program product comprising a computer usable medium having computer program logic recorded thereon for providing an automated third party verification system for use by a entity desiring to obtain and record audio or video verification of a response or action by an individual or entity:

computer program code logic configured to direct the hardware of a voice response unit to communicate an inquiry a listening party and electronically record responses to said inquiry;

computer program code logic configured to catalog by identifier said electronically recorded responses to aid in retrieval of said electronically recorded responses;

computer program code logic configured to provide an interface for data transfer over an internet to facilitate retrieval of said electronically recorded responses; and

computer program code logic configured to accept said identifier, retrieve said electronically recorded responses and transmit said electronically recorded responses over said internet.

Assignments (7)
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; NORTHERN CONTACT, INC.; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
Reel/Frame 062249/0385 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; INTERCALL, INC.; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 8, 2017
From: OPEN INVENTION NETWORK, LLC
To: RED HAT, INC.
Reel/Frame 043276/0799 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 2, 2015
From: WEST CORPORATION
To: OPEN INVENTION NETWORK, LLC
Reel/Frame 035973/0785 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
ASSIGNMENT AND ASSUMPTION OF SECURITY Recorded Aug 12, 2009
From: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; NORTHERN CONTACT, INC.; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 023085/0574 →
SECURITY AGREEMENT Recorded Oct 25, 2006
From: INTERCALL, INC; INTRADO INC; WEST CORPORATION; WEST DIRECT, INC
To: LEHMAN COMMERCIAL PAPER, INC.
Reel/Frame 018433/0233 →