IP Library Granted Patent US 7,203,653
Granted Patent B1
US 7,203,653 · App. 11/217,090 · Granted Apr 10, 2007

Automated third party verification system

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Quick Facts
Patent No.
US 7,203,653
App. No.
11/217,090
Granted
Apr 10, 2007
Kind
B1
Abstract

A computer based verification retrieval system comprises a communication network to facilitate communication between a first computer and a data access computer, a data access computer connected to said communication network, said data access computer configured to serve as an interface for said first computer and transmit said verification over said communication network to said first computer, and a data storage computer in communication with said data access computer, said data storage computer configured to store said verification and provide said verification to said data access computer upon request.

Claims (29)

1. A computer based verification retrieval system comprising:

a communication network to facilitate communication between a first computer and a data access computer;

a data access computer connected to said communication network, said data access computer configured to serve as an interface for said first computer and transmit a customer verification over said communication network to said first computer, wherein said verification is a video file containing video footage of the customer; and

a data storage computer in communication with said data access computer, said data storage computer configured to store said verification and provide said verification to said data access computer upon request.

2. The system of claim 1 , wherein said communication network is an internet.

3. The system of claim 2 , wherein said data access computer is an internet server.

4. The system of claim 1 , wherein said data access computer and said data storage computer are combined into a single computer.

5. The system of claim 1 , wherein said first computer is a client computer.

6. The system of claim 1 , wherein said verification is an audio data file representing recorded portions of speech.

7. The system of claim 1 , further including a speech pattern recognition module in communication with said data access computer to perform speech pattern analysis on said verification.

8. A computer based verification retrieval system comprising:

a communication network to facilitate communication between a first computer and a data access computer;

the data access computer connected to said communication network, said data access computer configured to serve as an interface for said first computer and transmit a customer verification over said communication network to said first computer, wherein said verification includes recorded data, and wherein said verification is a video file containing video footage of the customer; and

a data storage computer in communication with said data access computer, said data storage computer configured to store said verification and provide said verification to said data access computer upon request.

9. The system of claim 8 , comprising a telephone adapted to establish a communication link to the data access computer over a public switched telephone network.

10. The system of claim 8 , wherein said data access computer is adapted to convert said verification to a personal computer compatible format.

11. The system of claim 8 , wherein said recorded data is an audio file containing voice responses from an individual.

12. The system of claim 11 , wherein said data access computer is adapted to play said audio file over a telephone.

13. The system of claim 12 , wherein said audio file is played to a party requesting verification.

14. The system of claim 8 , wherein said verification is intended to provide verification for at least one of:

a telephone service provider;

a long distance telephone service provider; and

a utility service provider.

15. The system of claim 8 , wherein speech pattern analysis is performed on said recorded data.

16. The system of claim 15 , wherein additional data is received.

17. The system of claim 16 , wherein speech pattern analysis is performed on said additional data.

18. The system of claim 17 , wherein results of said speech pattern analysis performed on said recorded data are compared to results of said speech pattern analysis performed on said additional data.

19. The system of claim 18 , wherein said results can be retrieved.

20. The system of claim 19 , wherein said results can be stored.

Assignments (5)
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.; INTRADO COMMUNICATIONS OF VIRGINIA INC.; INTRADO INC.; INTRADO INFORMATION SYSTEM HOLDINGS, INC.; INTRADO COMMAND SYSTEMS, INC.; GEO911, INC.; POSITRON PUBLIC SAFETY SYSTEMS CORP.; MASYS CORPORATION; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST DIRECT II, INC.; WEST INTERACTIVE CORPORATION; WEST INTERNATIONAL CORPORATION; NORTHERN CONTACT, INC.; WEST NOTIFICATIONS GROUP, INC.; WEST RECEIVABLE SERVICES, INC.; WEST BUSINESS SERVICES, LLC; WEST DIRECT, LLC; WEST FACILITIES, LLC; WEST AT HOME, LLC; WEST CUSTOMER MANAGEMENT GROUP, LLC; ASSET DIRECT MORTGAGE, LLC; INTERCALL TELECOM VENTURES, LLC; BUYDEBTCO, LLC; THE DEBT DEPOT, LLC; WEST ASSET PURCHASING, LLC; INTRADO INTERNATIONAL, LLC; STARGATE MANAGEMENT LLC
Reel/Frame 062249/0385 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 8, 2017
From: OPEN INVENTION NETWORK, LLC
To: RED HAT, INC.
Reel/Frame 043276/0799 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 2, 2015
From: WEST CORPORATION
To: OPEN INVENTION NETWORK, LLC
Reel/Frame 035973/0785 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →