System and method for resolving transactions
A method for the online settling of a transaction in which network communications are established between a user, such as a debtor, and a server is presented. The method comprises receiving information, at the server, regarding the transaction, seeking available information pertinent to the transaction from at least one source external to the server and the user, processing data from the available information using a rules based engine including rules established on behalf of a party to the transaction located at the server, and presenting a transaction settlement offer set to the user based on at least one decision made by the rules based engine. While online, the user/debtor may accept one of the offers or engage in further approved negotiation of other offers.
1. A method for settling a debt owed by a user performed using a computing device and comprising:
receiving financial information, at the computing device, regarding the debt;
seeking available credit information including information about the user's current financial condition and the user's ability to pay the debt from at least one source external to the computing device and the user;
parsing received available credit information including information about the user's current financial condition and the user's ability to pay the debt into a desired format;
processing parsed received available credit information about the user's current financial condition and the user's ability to pay the debt from the available credit information using a rules based engine including rules established on behalf of a party to the debt located at the computing device, wherein the rules based engine comprises rules that consider the user's ability to pay the debt; and
presenting a transaction settlement offer set to the user, the transaction settlement offer set comprising at least two individually selectable monetary offers to settle the debt, each individually selectable monetary offer to settle the debt including at least one decisioned monetary settlement term specifically determined for the user based on the rules established on behalf of the party to the debt, amount of the debt, and parsed received available credit information about the user's current financial condition and the user's ability to pay the debt, each individually selectable monetary offer selectable by the user to establish settlement of the debt by modifying existing terms of the financial obligation using terms of the individually selectable monetary offer selected by the user;
wherein upon selection of one offer in the transaction settlement offer set by the user, the computing device obtains user payment information and processes at least a portion of the one offer selected by the user.
2. The method of claim 1 , wherein the user comprises a debtor.
3. The method of claim 2 , wherein the available information comprises a credit report associated with the debtor.
4. The method of claim 3 , wherein rules in the rules based engine are established by a credit entity having rights to the debt.
5. The method of claim 1 , wherein the rules based engine relies on at least one dictionary employed to translate received information into information used within the computing device.
6. The method of claim 1 , wherein the transaction settlement offer set comprises at least one monetary offer formed according to rules established by a credit entity having an interest in the debt.
7. The method of claim 1 , further comprising enabling the user to make a different offer than any offer provided in the transaction settlement offer set.
8. The method of claim 1 , wherein parsing received available credit information including information about the user's current financial condition and the user's ability to pay the debt into a desired format comprises parsing the available credit information to obtain only that information required to produce the transaction settlement offer set.
9. The method of claim 8 , wherein the transaction settlement offer set comprises an incentive to the user to settle the debt by communications with the computing device.
10. The method of claim 7 , further comprising providing an alternative settlement offer set that differs from any offer in the transaction settlement offer set.
11. The method of claim 10 , further comprising approving the alternative settlement based on predetermined settlement rules.
12. The method of claim 1 , further comprising presenting the user with at least one payment option related to at least one offer in the transaction settlement offer set.
13. The method of claim 12 , wherein the payment options comprise at least one from a group including a discounted immediate payment option and a periodic payment of a fixed monetary amount.
14. A method of settling a debt owed by a user to a party to the debt, the method performed using a computing device and comprising:
seeking, using the computing device, credit information from a source separate from the computing device and the user, and when information is available, receiving the available credit information at the computing device, wherein the credit information includes information about the user's current financial condition and the user's ability to pay the debt;
parsing received available credit information including information about the user's current financial condition and the user's ability to pay the debt into a desired format;
processing parsed received available credit information about the user's current financial condition and the user's ability to pay the debt at the computing device using a rules based engine comprising rules established on behalf of the party to the debt, wherein the rules based engine comprises rules that consider the user's ability to pay the debt;
contacting the user via a communication inviting the user to seek to resolve the debt; and
presenting a transaction settlement offer set to the user, the transaction settlement offer set comprising at least two individually selectable monetary offers to settle the debt, each individually selectable monetary offer to settle the debt including at least one decisioned monetary settlement term specifically determined for the user based on the rules established on behalf of the party to the debt, amount of the debt, and parsed received available credit information about the user's current financial condition and the user's ability to pay the debt, each individually selectable monetary offer selectable by the user to settle the debt by modifying existing terms of the financial obligation using terms from the individually selectable monetary offer selected by the user;
wherein upon selection of one offer in the transaction settlement offer set by the user, the computing device obtains user payment information and processes at least a portion of the one offer selected by the user.
15. The method of claim 14 , wherein the user comprises a debtor.
16. The method of claim 15 , wherein the credit information comprises a credit report associated with the debtor.
17. The method of claim 14 , further comprising enabling the user to make a different offer than any offer provided in the transaction settlement offer set.
18. The method of claim 14 , wherein parsing received available credit information including information about the user's current financial condition and the user's ability to pay the debt into a desired format comprises parsing the credit information to obtain only that information required to produce the transaction settlement offer set.
19. A method of settling a debt owed by a debtor to a creditor, the method performed using a computing device and comprising:
seeking credit report information for the debtor from a source other than the debtor, the credit report information including information regarding the debtor's current financial condition and the debtor's ability to pay the debt, and when the credit report information is available, receiving the credit report information at the computing device;
parsing received credit report information including information regarding the debtor's current financial condition and the debtor's ability to pay the debt into a desired format;
processing parsed received credit report information about the debtor's current financial condition and the debtor's ability to pay the debt at the computing device using a rules based engine comprising rules established by the creditor; and
determining and presenting a transaction settlement offer set to the debtor, the transaction offer settlement set comprising at least two individually selectable monetary offers to settle the debt, each individually selectable monetary offer to settle the debt including at least one decisioned monetary settlement term specifically determined for the user based on the rules established by the creditor, amount of the debt, and the-parsed received credit report information about the debtor's current financial condition and the debtor's ability to pay the debt, each individually selectable monetary offer selectable by the debtor to establish settlement of the debt by modifying existing terms of the debt using terms of the individually selectable monetary offer selected by the user;
wherein upon selection of one offer in the transaction settlement offer set by the debtor, the computing device obtains user payment information and processes at least a portion of the one offer selected by the debtor.