Patent Application
Utility
App. No. 11/317,773
· Confirmation No. 3142
User support system integrating FAQ and helpdesk features
Inventor:
Michael Noel Hu
Abandoned -- After Examiner's Answer or Board of Appeals Decision
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2022-01-04 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2022-01-04 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2022-01-04 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2021-12-29 | CFILE |
Request for Corrected Filing Receipt | 1 | View | |
| 2021-12-29 | ADS |
Application Data Sheet | 8 | View | |
| 2021-12-29 | PA.. |
Power of Attorney | 3 | View | |
| 2021-12-29 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 1 | View | |
| 2021-12-29 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-03-31 | SES.LOSS.ELC |
Notification of loss of entitlement to small entity status via Patent Application Information Retrieval (PAIR) | 1 | View | |
| 2020-02-21 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2020-02-21 | N570 |
Communication - Re: Power of Attorney (PTOL-308) | 1 | View | |
| 2020-02-13 | PA.. |
Power of Attorney | 2 | View | |
| 2020-02-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2020-02-13 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2012-07-18 | ABN |
Abandonment | 2 | View | |
| 2012-04-13 | APDA |
Patent Board Decision - Examiner Affirmed | 7 | View | |
| 2010-01-28 | AP_DK_M |
Appeal Docketing Notice | 2 | View | |
| 2009-09-28 | APEA |
Examiner's Answer to Appeal Brief | 22 | View | |
| 2009-09-28 | FWCLM |
Index of Claims | 1 | View | |
| 2009-09-28 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2009-09-28 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2009-08-28 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 2 | View | |
| 2009-08-05 | AP.B |
Appeal Brief Filed | 3 | View | |
| 2009-08-05 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2009-07-06 | APBD |
Notice - Defective Appeal Brief | 2 | View | |
| 2009-06-16 | APRD |
Order Returning Undocketed Appeal to the examiner from Patent Board | 5 | View | |
| 2009-05-20 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 2 | View | |
| 2009-04-03 | APEA |
Examiner's Answer to Appeal Brief | 21 | View | |
| 2009-04-03 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2009-04-03 | FWCLM |
Index of Claims | 1 | View | |
| 2009-04-03 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2008-12-11 | AP.B |
Appeal Brief Filed | 11 | View | |
| 2008-12-11 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2008-12-11 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2008-10-19 | N/AP |
Notice of Appeal Filed | 1 | View | |
| 2008-10-19 | XT/ |
Extension of Time | 1 | View | |
| 2008-10-19 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2008-10-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2008-07-15 | ANE.I |
Amendment After Final or under 37CFR 1.312, initialed by the examiner. | 1 | View | |
| 2008-07-15 | CTAV |
Advisory Action (PTOL-303) | 3 | View | |
| 2008-07-01 | A.NE |
Response After Final Action | 1 | View | |
| 2008-07-01 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2008-07-01 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2008-07-01 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2008-05-01 | CTFR |
Final Rejection | 17 | View | |
| 2008-05-01 | FWCLM |
Index of Claims | 1 | View | |
| 2008-02-10 | A... |
Amendment/Request for Reconsideration-After Non-Final Rejection | 1 | View | |
| 2008-02-10 | CLM |
Claims | 2 | View | |
| 2008-02-10 | REM |
Applicant Arguments/Remarks Made in an Amendment | 3 | View | |
| 2008-02-10 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2008-02-10 | LET. |
Miscellaneous Incoming Letter | 1 | View | |
| 2008-02-10 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2007-11-09 | CTNF |
Non-Final Rejection | 15 | View | |
| 2007-11-09 | 892 |
List of references cited by examiner | 1 | View | |
| 2007-11-09 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2007-11-09 | FWCLM |
Index of Claims | 1 | View | |
| 2007-11-09 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2007-11-03 | SRNT |
Examiner's search strategy and results | 2 | View | |
| 2007-06-28 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2006-11-15 | EBCC.AD |
Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update | 1 | View | |
| 2005-12-23 | TRNA |
Transmittal of New Application | 3 | View | |
| 2005-12-23 | SPEC |
Specification | 5 | View | |
| 2005-12-23 | CLM |
Claims | 2 | View | |
| 2005-12-23 | ABST |
Abstract | 1 | View | |
| 2005-12-23 | DRW |
Drawings-only black and white line drawings | 2 | View | |
| 2005-12-23 | OATH |
Oath or Declaration filed | 3 | View | |
| 2005-12-23 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-12-23 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2005-12-23 | 136A |
Authorization for Extension of Time all replies | 3 | View |
Inventors
Michael Noel Hu
Langley, CANADA
Attorneys & Agents of Record
Classification
USPC
715/811
G06Q10/10
Prosecution
- Examiner
- DASGUPTA, SOUMYA
- Art Unit
- 2176
- Customer No.
- 182989
- Docket No.
- ZAMA-135
- Confirmation No.
- 3142
Publication
- Pub. No.
- US20070150812A1
- Pub. Date
- 2007-06-28
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2021-09-03
from
PATENEO INC.
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2020-01-06
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Quick Facts
- App. No.
- 11/317,773
- Filed
- 2005-12-23
- Pub. No.
- US20070150812A1
- Examiner
- DASGUPTA, SOUMYA
- Art Unit
- 2176
External Links