Queued error reconciliation in a document processing environment
The present subject matter relates to a method and system for increasing the throughput of mail processing machines by limiting the number of document processing system stops while effectively allowing errors to be reconciled during the continued operation of the system. More particularly, the present approach involves logging detected errors during an ongoing document processing run. The detected errors are analyzed for priority, and the operator is alerted to take corrective action during run time for specified errors. The reported errors may be reconciled prior to the completion of the document processing run.
1. A method for reconciling one or more errors that occur during execution of a job run of a plurality of mail pieces processed by a mail inserting system, the method comprising steps of:
setting an error configuration into the mail inserting system, the error configuration including a stop error which requires the mail inserting system to stop the job run and a queued error which does not require the mail inserting system to stop the job run;
starting the job run on the mail inserting system;
obtaining images of at least a part of each of the mail pieces by using an image detecting device;
detecting one or more instances of the stop error and the queued error based on analysis of the obtained images;
upon detecting the queued error:
recording instances of the queued error to a list during the job run;
displaying the list during the execution of the job run on a display;
displaying one or more reconciliation options in connection with the queued error on the display, at least one reconciliation option being executable without stoppage of the job run; and
upon detecting the stop error,
stopping the job run, wherein:
the step of setting an error configuration further includes, before starting the job run, setting a tolerance setting with a numerical range, which is used to convert a detected queued error or a plurality of queued errors into a stop error, and
the tolerance setting is set based on a number of pending queued errors or a mail piece count of mail pieces containing errors.
2. The method of claim 1 , further comprising:
when the stop error is detected, determining whether any queued errors have been recorded in the list, and
when at least one queued error has been recorded in the list, displaying the list.
3. The method of claim 1 , further comprising:
setting an order of priority of the queued errors, wherein the list is displayed by the display according to the order of priority of the queued errors.
4. The method of claim 3 , wherein the one or more reconciliation options are displayed by the display device according to the order of priority of the one or more errors.
5. The method of claim 1 , wherein the queued error is at least one of an error in a sequence number, an excessive mail piece gap, a barcode error, an indicia error, an address error or mail piece damage.
6. A system for reconciling one or more errors that occur during execution of a job run of a plurality of mail pieces processed by a mail inserting system, the system comprising:
a setting device for setting a configuration, the configuration comprising an error configuration including a stop error which requires the mail inserting system to stop the job run and a queued error which does not require the mail inserting system to stop the job run, the configuration further comprising tolerance setting information having a numerical range, which is used to convert a detected queued error or series of queued errors into a stop error and is set based on a number of pending queued errors, or a mail piece count of mail pieces containing errors;
a detection device comprising an image detecting device for detecting the queued and stop errors;
a log for recording the queued and stop errors detected by the detection device;
a graphical user interface for:
displaying the queued error detected during execution of the job run; and
displaying one or more reconciliation options related to the queued error, at least one reconciliation option being executable without stoppage of the job run on the mail inserting system; and
a controller for controlling the job run to be stopped upon detection of the stop error by the detection device.
7. The system of claim 6 , wherein the configuration further comprises a priority configuration including an order of priority for queued errors, and the graphical user interface displays queued errors detected by the detecting device according to the order of priority.
8. The system for claim 6 , wherein the queued error is at least one of an error in a sequence number, an excessive mail piece gap, a barcode error, an indicia error, an address error or mail piece damage.
9. A process for reconciling errors during execution of a job run of a plurality of mail pieces processed by using a mail inserting system, the process comprising steps of:
setting a configuration setting into the mail inserting system;
detecting, by using an image detecting device, an error as it occurs during the execution of the job run;
evaluating the error against the configuration setting;
displaying on a graphical user interface the occurrence of the error based on the configuration setting during the execution of the job run; and
enabling the error to be reconciled without any stopping of the job run on the mail inserting system, wherein
the configuration includes tolerance setting information having a numerical range, which defines whether the detected error or series of the detected errors are reconciled without any stopping of the job run or result in stopping of the job run and is set based on a number of pending queued errors or a mail piece count of mail pieces containing errors.
10. The process of claim 9 , wherein the configuration setting comprises an error setting corresponding to a queued error which does not required the mail inserting system to be stopped.
11. The process of claim 9 , wherein the configuration setting comprises a tolerance setting that is variable within a specified range so as to be associated with error settings to indicate a level of priority for the occurrence of the error.
12. The process of claim 9 , wherein the step of displaying further comprises presenting the error in an order corresponding to its respective level of priority.
13. The process of claim 9 , wherein the step of enabling further comprises presenting one or more options for reconciling the error.
14. The process of claim 9 , wherein the queued error is at least one of an error in a sequence number, an excessive mail piece gap, a barcode error, an indicia error, an address error or mail piece damage.
15. A method for prioritizing errors to be reconciled during a job run of a plurality of mail pieces executed on a mail inserting system, the method comprising steps of:
setting a predetermined range for a tolerance setting with a numerical range into the mail inserting system before executing the job run, the tolerance setting being set based on a number of pending queued errors or a mail piece count of mail pieces containing errors;
associating a tolerance setting of a specific value within the predetermined range with one or more errors to indicate a level of priority for the one or more errors; and
displaying on a graphical user interface a list of the one or more errors that occur during the execution of the job run while the mail inserting system continues executing the job run together with the associated tolerance setting, wherein the one or more errors are detected by using an image detecting device during the execution of the job run.
16. The method of claim 15 , further comprising steps of:
identifying the one or more errors during the execution of the job run; and
continuing the execution of the mail inserting system upon the occurrence of the one or more errors, wherein the one or more errors are associated with a tolerance setting that does not result in the stopping of the mail inserting system.
17. The method of claim 16 , wherein the step of displaying the list of the one or more errors includes displaying the list of errors based on a level of priority.
18. A method for stopping a mail inserting system executing a job run of a plurality of mail pieces, the method comprising steps of:
setting into the mail inserting system a constraint setting associated with an error, the constraint setting including a numerical range of constraint before executing the job run;
detecting the occurrence of the error by using an image detecting device during executing the job run; and
if a detected error falls in the range of the constraint setting, stopping the mail inserting system based upon the constraint setting,
wherein the range in the constraint setting is set based on a number of pending queued errors or a mail piece count of mail pieces containing errors.