Video-communication interface
A videocommunication system and method, having an originating endpoint; and a recipient endpoint; wherein the originating endpoint is used to initiate a packet-based video-communication with the recipient endpoint; and wherein the originating endpoint comprises an interface to initiate a video communication with a live operator.
1 . A videocommunication system, comprising:
an originating endpoint; and
a recipient endpoint;
wherein the originating endpoint is used to initiate a packet-based video-communication with the recipient endpoint; and
wherein the originating endpoint comprises an interface to initiate a video communication with a live operator.
2 . The system of claim 1 , further comprising a gateway through which data is transferred between the originating endpoint and the recipient endpoint.
3 . The system of claim 1 , wherein a SIP protocol is used.
4 . The system of claim 1 , wherein an H.323 protocol is used.
5 . The system of claim 1 , wherein an H.320 protocol is used.
6 . The system of claim 1 , wherein the endpoints use different video packet protocols.
7 . The system of claim 1 , wherein the endpoints use identical video packet protocols.
8 . The system of claim 1 , wherein the live operator uses a different protocol than at least one of the recipients.
9 . The system of claim 1 , wherein the communication with the live operator is a real time communication.
10 . The system of claim 1 , wherein the interface comprises a virtual button to initiate the communication with the live operator.
11 . The system of claim 10 , wherein the virtual button initiates the communication with the live operator when the virtual button is clicked on using a mouse.
12 . The system of claim 11 , wherein the virtual button initiates the communication with the live operator when the virtual button is clicked on a single time using a mouse.
13 . The system of claim 1 , wherein the interface is controlled using a remote control device.
14 . The system of claim 1 , wherein the interface is controlled by a voice of a user.
15 . The system of claim 1 , wherein the interface is further used to control a video mail application.
16 . The system of claim 1 , wherein the live operator establishes the packet based videoconference.
17 . The system of claim 1 , wherein the live operator provides videoconference related assistance.
18 . The method for initiating a live operator session in a packet based videoconferencing system, the method comprising:
using an interface provided at an originating endpoint to initiate the live operator session;
wherein the originating endpoint is used to initiate a packet based videoconference with a recipient endpoint.
19 . The method of claim 18 , wherein the communication with the live operator is a real time communication.
20 . The method of claim 18 , wherein the interface comprises a virtual button to initiate the communication with the live operator.
21 . The method of claim 20 , wherein the virtual button initiates the communication with the live operator when the virtual button is clicked on using a mouse.
22 . The method of claim 21 , wherein the virtual button initiates the communication with the live operator when the virtual button is clicked on a single time using a mouse.
23 . The method of claim 18 , wherein the interface is controlled using a remote control device.
24 . The method of claim 18 , wherein the interface is controlled by a voice of a user.
25 . The method of claim 18 , wherein the interface is further used to control a video mail application.
26 . The method of claim 18 , wherein the live operator establishes the packet based videoconference.
27 . The method of claim 18 , wherein the live operator provides videoconference related assistance.
28 . A videoconferencing system, comprising:
an originating endpoint; and
a recipient endpoint;
wherein the originating endpoint is used to initiate a packet-based video-communication with the recipient endpoint; and
wherein the originating endpoint comprises an interface to access a video mail application.
29 . The videoconferencing system of claim 28 , wherein the video mail application comprises real-time video mail data.
30 . The system of claim 28 , wherein the interface comprises a virtual button to access the video mail application.
31 . The system of claim 28 , wherein the virtual button initiates the access to the video mail application when the virtual button is clicked on using a mouse.
32 . The system of claim 28 , wherein the virtual button initiates the access to the video mail application when the virtual button is clicked on a single time using a mouse.
33 . The system of claim 28 , wherein the interface is controlled using a remote control device.
34 . The system of claim 28 , wherein the interface is controlled by a voice of a user.
35 . The system of claim 28 , wherein the interface is further used to control a video mail application.
36 . The method for accessing a video mail application in a packet based videoconferencing system, the method comprising:
using an interface provided at an originating endpoint to access a video mail application;
wherein the originating endpoint is used to initiate a packet based video-communication with a recipient endpoint.
37 . The method of claim 36 , wherein the video mail application comprises real-time video mail data.
38 . The method of claim 36 , further comprising activating a virtual button of the interface to access the video mail application.
39 . The method of claim 36 , wherein clicking on the virtual button activates the virtual button.