IP Library Patent Application 11462542
Patent Application
App. No. 11/462,542

SYSTEMS AND METHODS FOR REMOTELY UPDATING E-MAIL MESSAGE STATUS INFORMATION FOR MESSAGES FORWARDED FROM A HOST SYSTEM E-MAIL ACCOUNT ACROSS A FIREWALL TO A WIRELESS HANDHELD DEVICE

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Quick Facts
Patent No.
US None
App. No.
11/462,542
Abstract

Systems and methods for remotely updating e-mail message status information for messages forwarded from a desktop e-mail account to a wireless handheld device are provided. The systems and methods of the present invention consist of a software solution that enables users of wireless handheld appliances to: access corporate e-mail by forwarding incoming e-mail messages from the user's corporate account to the handheld appliance; act upon the received e-mail messages at the handheld appliance; and to have the system update the status of the acted upon messages at the user's corporate e-mail account.

Claims (35)

1 . A method of providing e-mail service, the method comprising the steps of:

at a handheld device, receiving, via a wireless wide area network, a first e-mail message that includes a repackaged second e-mail message, wherein the second e-mail message was sent to an e-mail account associated with a host system on a local area network;

at the handheld device, stripping the packaging of the first e-mail message from the second e-mail message;

at the handheld device, receiving a user-input for at least one of opening the second e-mail message, deleting the second e-mail message, replying to the second e-mail message, and forwarding the second e-mail message;

generating a third e-mail message having status information related to the second e-mail message therein, wherein the status information corresponds to a change of status of the second e-mail message based upon the user-input; and

sending the third e-mail message to the e-mail account.

2 . The method of claim 1 , wherein the status information indicates at least one of the following: the second e-mail message has been read; the second e-mail message has been deleted; the second e-mail message has been forwarded; and the second e-mail message has been replied to.

3 . The method of claim 1 , further including the step of, at the handheld device, decrypting the second e-mail message.

4 . The method of claim 1 , wherein the second e-mail message includes original address information.

5 . The method of claim 4 , wherein the original address information includes a destination address corresponding to the e-mail account associated with the host system.

6 . The method of claim 1 , wherein the third e-mail message is sent from the handheld device.

7 . The method of claim 1 , further including the step of:

receiving, at a mail server, a fourth e-mail message having status information having status information related to the second e-mail message therein, wherein the status information corresponds to the change of status of the second e-mail message based upon the user-input; and

wherein the third e-mail message is sent in response to the mail server receiving the fourth e-mail message.

8 . The method of claim 7 , further including the steps of:

maintaining a table having message identification information and status information for the second e-mail message;

responsive to receiving the fourth e-mail message, updating the table such that the status information included therein corresponds to the status information of the fourth e-mail message.

9 . The method of claim 1 , further including the step of encrypting the third e-mail message.

10 . The method of claim 1 , wherein the third e-mail message includes a subject header, and wherein the subject header indicates that the third e-mail message includes status information.

11 . The method of claim 1 , wherein the host system on the local area network is separated from the wireless wide area network by a firewall.

12 . A method of providing e-mail service, the method comprising the steps of:

at a host system, receiving a first e-mail message addressed to a first e-mail account associated with the host system;

at the host system, providing a visual status indicator for the first e-mail message to a user of the first e-mail account, wherein the visual status indicator for the first e-mail indicates at least one of whether the first e-mail message has been read, whether the first e-mail message has been deleted, whether the first e-mail message has been replied to, and whether the first e-mail message has be forwarded, and wherein the visual status indicator allows the user to visibly determine the status of the first e-mail message;

at the host system, repackaging the first e-mail message into a second e-mail message, wherein the second e-mail message is addressed to a second e-mail account associated with a wireless handheld device;

at the host system, forwarding the second e-mail message to the second e-mail account;

at the host system, receiving a third e-mail message, the third e-mail message including updated status information related to the first e-mail message; and

at the host system, changing the visual status indicator for the first e-mail message based upon the updated status information.

13 . The method of claim 12 , wherein the third e-mail message includes a subject line, and further including the steps of:

at the host system, determining from the subject line of the third e-mail message whether the third e-mail includes updated status information;

responsive to determining that the third e-mail message includes updated status information, reading the third e-mail message to determine a message identifier; and

responsive to determining that the third message includes updated status information, using the message identifier to locate the first e-mail message on the host system.

14 . The method of claim 12 , wherein the third e-mail message is sent from a mail server.

15 . The method of claim 14 , wherein the third e-mail message is sent in response to the mail server receiving a fourth e-mail message, wherein the fourth e-mail message was sent from the handheld device and includes updated status information related to the first e-mail message.

16 . The method of claim 12 , wherein the third e-mail message is sent from the handheld device.

17 . The method of claim 12 , wherein the wireless handheld device is in communication with a wireless wide area network, and wherein the host system is separated from the wireless wide area network by a firewall.