Call programming apparatus and method

1. A call programming method for establishing a customer profile for processing subsequently received calls to a subscriber, the method comprising:

in response to subscriber key entry; entering one of

a one number programming routine,

a sequential number programming routine, and

a simultaneous number programming routine;

entering a key collection routine;

receiving subscriber entries defining the processing of subsequently received calls to the subscriber to establish the customer profile; and

storing the customer profile for subsequent access when processing calls for the subscriber.

2. The call programming method of claim 1 wherein entering a one number programming routine comprises:

prompting the subscriber to enter a call forwarding number;

receiving the call forwarding number; and

storing the call forwarding number for subsequent access when processing calls for the subscriber.

3. The call programming method of claim 2 further comprising:

prompting for one or more time periods when subscriber calls should be forwarded to the call forwarding number; and

receiving information defining the one or more time periods.

4. The call programming method of claim 3 wherein receiving information defining the one or more time periods comprises:

providing a default period start time for each period;

receiving information defining a period start time for each time period; and

receiving information defining a period end time for each period.

5. The call programming method of claim 1 wherein entering a sequential number programming routine comprises:

prompting for a first sequential call forwarding number for a time period;

receiving information defining the first sequential call forwarding number;

prompting the subscriber to enter another sequential call forwarding number; and

prompting the subscriber to enter additional sequential call forwarding numbers until all sequential call forwarding numbers have been entered.

6. The method of claim 5 wherein entering the sequential number programming routine further comprises:

prompting for information defining one or more time periods when subscriber calls should be forwarded according to the sequential number programming routine; and

receiving the information defining the one or more time periods.

7. The method of claim 1 wherein entering a simultaneous number programming routine comprises:

prompting the subscriber for a first simultaneous call forwarding number for a time period; entering a key collection routine;

receiving information defining the first simultaneous call forwarding number;

prompting the subscriber to enter another simultaneous call forwarding number; and

prompting the subscriber to enter additional simultaneous call forwarding numbers until all simultaneous call forwarding numbers have been entered.

8. The method of claim 7 wherein entering the simultaneous number programming routine further comprises:

prompting for information defining one or more time periods when subscriber calls should be forwarded according to the simultaneous number programming routine; and

receiving the information defining the one or more time periods.

9. The method of claim 1 further comprising:

prompting the subscriber to enter a schedule override routine; and

receiving information selecting the schedule override routine.

10. The method of claim 9 further comprising:

if the schedule override routine is selected, prompting the subscriber to enter an override call forwarding number; and

receiving information defining the override call forwarding number.

11. The method of claim 10 further comprising:

repeating the override call forwarding number to the subscriber; and

receiving verification information for the override call forwarding number.