System and method for regulating supplier acceptance of service requests
A system and method for regulating supplier acceptance of service requests. In one embodiment, in response to receiving a request for a service of a first service provider, determining if servicing the request will exceed an identified capacity of the first service provider; and in response to determining servicing the requested service will exceed the identified capacity of the first service provider, offering to a requester of the service, an alternative.
1 . A computer implemented method comprising:
In response to receiving a request for a service of a first service
provider, determining if servicing the request will exceed an identified capacity of the first service provider; and
In response to determining servicing the requested service will exceed the identified capacity of the first service provider, offering to a requester of the service an alternative.
2 . The computer implemented method of claim 1 , wherein the determining includes comparing existing bookings of the requested service to the identified capacity of the first service provider.
3 . The computer implemented method of claim 2 , wherein the offering to
the requester an alternative service includes offering an alternative second service provider to service the request.
4 . The computer implemented method of claim 3 , wherein the method is performed by a third service provider, separate from the first service provider.
5 . The computer implemented method of claim 4 , further comprising lowering an identified capacity of the first service provider in response to receiving a number of complaints greater than or equal to a threshold, within a predetermined period of time.
6 . The computer implemented method of claim 4 , further comprising raising an identified capacity of the first service provider in response to receiving a number of compliments or positive reviews, greater than or equal to a threshold, within a predetermined period of time.
7 . The computer implemented method of claim 4 , further comprising raising an identified capacity of the first service provider in response to receiving a number of complaints less than or equal to a threshold, within a predetermined period of time.
8 . A machine-readable medium having stored thereon a set of instructions which when executed, perform a method comprising:
In response to receiving a request for a service of a first service provider, determining if servicing the request will exceed an identified capacity of the first service provider; and
In response to determining servicing the requested service will exceed the identified capacity of the first service provider, offering to a requester of the service an alternative.
9 . The machine-readable medium of claim 8 , wherein the determining includes comparing existing bookings of the requested service to the identified capacity of the first service provider.
10 . The machine-readable medium of claim 9 , wherein the offering to the requester an alternative service includes offering an alternative second service provider to service the request.
11 . The machine-readable medium of claim 10 , wherein the method is performed by a third service provider, separate from the first service provider.
12 . The machine-readable medium of claim 12 , further comprising lowering an identified capacity of the first service provider in response to receiving a number of complaints greater than or equal to a threshold, within a predetermined period of time.
13 . The machine-readable medium of claim 12 , further comprising raising an identified capacity of the first service provider in response to receiving a number of compliments or positive reviews, greater than or equal to a threshold, within a predetermined period of time.
14 . The machine-readable medium of claim 12 , further comprising raising an identified capacity of the first service provider in response to receiving a number of complaints less than or equal to a threshold, within a predetermined period of time.
15 . A system comprising:
a means for determining if servicing the request will exceed an identified capacity of the first service provider, in response to receiving a request for a service of a first service provider; and
a means for offering to a requester of the service an alternative, in response to determining servicing the requested service will exceed the identified capacity of the first service provider.
16 . The system of claim 15 , wherein the means for determining includes means for comparing existing bookings of the requested service to the identified capacity of the first service provider.
17 . The system of claim 16 , wherein the means for offering to the requester an alternative service includes means for offering an alternative second service provider to service the request.
18 . The system of claim 17 , further comprising means for lowering an identified capacity of the first service provider in response to receiving a number of complaints greater than or equal to a threshold, within a predetermined period of time.
19 . The system of claim 17 , further comprising means for raising an identified capacity of the first service provider in response to receiving
a number of compliments or positive reviews, greater than or equal to a threshold, within a predetermined period of time.