IP Library Granted Patent US 7,558,982
Granted Patent B2
US 7,558,982 · App. 11/514,784 · Granted Jul 7, 2009

Presence enhanced disaster/overload recovery

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Quick Facts
Patent No.
US 7,558,982
App. No.
11/514,784
Granted
Jul 7, 2009
Kind
B2
Abstract

In some embodiments, a managed content recovery system may include one or more of the following features: (a) a data storage device comprising, (i) presence state submitted from at least one user, and (ii) a managed content recovery program that distributes managed content that has been backed up due to a backlog based upon at least one user's presence state, and (b) a processor coupled to the data storage device that executes the managed content recovery program.

Claims (29)

1. A method for managed content system recovery, the method comprising the steps of:

beginning a recovery process;

querying a presence system to determine a presence of each user; and

distributing managed content based upon the presence of each user, wherein the presence of each user includes a first presence state and a second presence state, the managed content being distributed on prioritized basis with preference to the first presence state over the second presence state, the first presence state including at least one of available or in office, the second presence state including at least one of on vacation or out of office.

2. The method of claim 1 , wherein the managed content is email.

3. The method of claim 1 , wherein the managed content is voicemail.

4. The method of claim 1 , further comprising the step of distributing the managed content based upon the user's importance.

5. The method of claim 1 , further comprising the step of inputting a user's presence state.

6. The method of claim 1 , further comprising the step of determining when the recovery process is complete.

7. A managed content recovery system comprising:

a data storage device comprising:

presence state submitted from at least one user; and

a managed content recovery program that distributes managed content that has been backed up due to a backlog, based upon at least one user's presence state; and

a processor coupled to the data storage device that executes the managed content recovery program, wherein the presence state includes a first presence state and a second presence state, the managed content is distributed on a prioritized basis with preference to the first presence state over the second presence state, the first presence state including at least one of available or in office, the second presence state including at least one of on vacation or out of office.

8. The system of claim 7 , wherein the presence state is received directly or indirectly.

9. The system of claim 7 , wherein the managed content is email.

10. The system of claim 7 , wherein the managed content is voice mail.

11. The system of claim 7 , wherein the managed content is also distributed based upon the at least one user's importance.

12. The system of claim 7 , wherein the managed content recovery program creates a list of all pending recipients of the managed content resource.

13. A machine readable medium comprising machine executable instructions, including:

query instructions to obtain a presence of participating presence users;

order instructions that order participating presence users based upon a priority table; and

delivery instructions that deliver backlogged managed content based upon the presence of participating presence users, wherein the presence of each participating presence user includes a first presence state and a second presence state, the managed content is distributed on the priority table with preference to the first presence state over the second presence state, the first presence state including at least one of available or in office, the second presence state including at least one of on vacation or out of office.

14. The medium of claim 13 , further comprising creation instructions that create a list of all pending recipients of a managed content system.

15. The medium of claim 14 , wherein The creating instructions further create a list of all remaining pending recipients after an initial delivery of backlogged managed content to prioritized users.

16. The medium of claim 13 , wherein the user's presence state is received directly or indirectly.

17. The medium of claim 13 , wherein the managed content is email.

18. The medium of claim 13 , wherein the managed content is voice mail.

19. The medium of claim 13 , wherein the delivery instructions also deliver the backlogged managed content based user's importance.

Assignments (12)
SECURITY INTEREST Recorded Feb 14, 2023
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062973/0194 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 2, 2022
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 058855/0945 →
CONFIDENTIAL PATENT AGREEMENT Recorded Dec 21, 2020
From: UNIFY INC.
To: UNIFY GMBH & CO. KG
Reel/Frame 054836/0521 →
CONFIDENTIAL PATENT AGREEMENT Recorded Dec 21, 2020
From: UNIFY GMBH & CO. KG
To: UNIFY PATENTE GMBH & CO. KG
Reel/Frame 054822/0001 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 29, 2020
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 053342/0526 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 29, 2020
From: UNIFY SOFTWARE AND SOLUTIONS GMBH & CO. KG; UNIFY PATENTE GMBH & CO. KG
To: RINGCENTRAL IP HOLDINGS, INC.
Reel/Frame 053342/0495 →
RELEASE OF SECURITY INTEREST Recorded Feb 1, 2016
From: WELLS FARGO TRUST CORPORATION LIMITED
To: UNIFY INC.
Reel/Frame 037661/0781 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS Recorded Jan 20, 2016
From: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
To: UNIFY INC. (F/K/A SIEMENS ENTERPRISE COMMUNICATIONS, INC.)
Reel/Frame 037564/0703 →
CHANGE OF NAME Recorded Nov 11, 2015
From: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
To: UNIFY, INC.
Reel/Frame 037090/0909 →
GRANT OF SECURITY INTEREST IN U.S. PATENTS Recorded Nov 10, 2010
From: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
To: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
Reel/Frame 025339/0904 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 27, 2010
From: SIEMENS COMMUNICATIONS, INC.
To: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
Reel/Frame 024294/0040 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 1, 2006
From: BLOHM, JEFFREY M.
To: SIEMENS COMMUNICATIONS, INC.
Reel/Frame 018262/0400 →