IP Library Granted Patent US 7,995,716
Granted Patent B2
US 7,995,716 · App. 11/522,044 · Granted Aug 9, 2011

Association of email message with voice message

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Quick Facts
Patent No.
US 7,995,716
App. No.
11/522,044
Granted
Aug 9, 2011
Kind
B2
Abstract

Some embodiments provide reception of a call from a calling party to a called party, acquisition of a voice message form the calling party to the called party, reception from the calling party a selection of an email message sent to the called party, and association of the voice message with the email message.

Claims (60)

1. A method, comprising:

receiving a call from a calling party to a called party;

acquiring a voice message from the calling party to the called party;

selectively retrieving a plurality of stored email messages sent to said called party; and

in response to the retrieving of the stored email messages:

receiving from the calling party a selection of an email message from said retrieved stored email messages; and

associating the voice message with the selected email message.

2. The method according to claim 1 , wherein the retrieved stored email messages are email messages that were previously sent to the called party, the method further comprising:

presenting to the calling party the retrieved said stored email messages previously sent to the called party.

3. The method according to claim 2 , wherein at least one of the plurality of retrieved stored email messages was sent to the called party from a third party.

4. The method according to claim 2 , further comprising:

determining an identity of the calling party; and

retrieving the plurality of stored email messages based on the determined identity.

5. The method according to claim 2 , wherein presenting the plurality of retrieved email messages comprises:

converting text associated with each of the plurality of retrieved email messages to speech signals; and

transmitting the speech signals to the calling party.

6. The method according to claim 2 , further comprising:

receiving search criteria from the calling party; and

wherein the retrieving of the plurality of stored email messages is based on the search criteria.

7. The method according to claim 1 , wherein associating the voice message with the email message comprises:

creating a new email message to the called party; and

attaching the voice message and the selected email message to the new email message.

8. The method according to claim 7 , further comprising:

transmitting the new email message to the called party.

9. The method according to claim 1 , further comprising:

presenting the voice message to the called party;

converting text associated with the selected email message to speech signals; and

transmitting the speech signals to the called party.

10. A The method according to claim 1 , wherein if the calling party selects not to retrieve stored email messages the method comprises:

creating a new email message to the called party; and

attaching the voice message to the new email message.

11. The method according to claim 10 , further comprising:

sending the new email message to the called party.

12. A communications system comprising an apparatus having a non-transitory medium storing program code, the program code comprising:

code to receive a call from a calling party to a called party;

code to acquire a voice message from the calling party to the called party;

code to selectively retrieve stored email messages sent to said called party;

code to receive from the calling party a selection of an email message from said retrieved stored email messages; and

code to associate the voice message with the selected email message.

13. The communications system according to claim 12 wherein the program code further comprising:

code to present to the calling party a plurality of retrieved said email messages sent to the called party.

14. The communications system according to claim 13 , wherein at least one of the plurality of retrieved email messages was sent to the called party from a third party.

15. The communications system according to claim 13 , wherein the program code further comprising:

code to determine an identity of the calling party; and

code to retrieve the plurality of email messages based on the determined identity.

16. The communications system according to claim 13 , wherein the program code to present the plurality of retrieved email messages comprises:

code to convert text associated with each of the plurality of retrieved email messages to speech signals; and

code to transmit the speech signals to the calling party.

17. The communications system according to claim 13 , wherein the program code further comprising:

code to receive search criteria from the calling party; and

code to retrieve the plurality of email messages based on the search criteria.

18. The communications system according to claim 12 , wherein the program code to associate the voice message with the email message comprises:

code to create a new email message to the called party; and

code to attach the voice message and the selected email message to the new email message.

19. The communications system according to claim 18 , wherein the program code further comprising:

code to transmit the new email message to the called party.

20. The communications system according to claim 12 , wherein the program code further comprising:

code to present the voice message to the called party;

code to convert text associated with the selected email message to speech signals; and

code to transmit the speech signals to the called party.

Assignments (13)
SECURITY INTEREST Recorded Feb 26, 2026
From: NICE LTD; NICE SYSTEMS INC.; NICE SYSTEMS TECHNOLOGIES INC.; INCONTACT, INC.
To: JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 074986/0208 →
SECURITY INTEREST Recorded Feb 14, 2023
From: RINGCENTRAL, INC.
To: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Reel/Frame 062973/0194 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 30, 2022
From: RINGCENTRAL IP HOLDINGS, INC.
To: RINGCENTRAL, INC.
Reel/Frame 058821/0961 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 29, 2022
From: UNIFY PATENTE GMBH & CO. KG
To: RINGCENTRAL IP HOLDINGS, INC.
Reel/Frame 058819/0745 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 19, 2021
From: UNIFY INC.
To: INCONTACT INC.
Reel/Frame 057225/0733 →
CONTRIBUTION AGREEMENT Recorded Dec 22, 2020
From: UNIFY GMBH & CO. KG
To: UNIFY PATENTE GMBH & CO. KG
Reel/Frame 054828/0640 →
CONFIDENTIAL PATENT AGREEMENT Recorded Dec 22, 2020
From: UNIFY INC.
To: UNIFY GMBH & CO. KG
Reel/Frame 055370/0616 →
RELEASE OF SECURITY INTEREST Recorded Feb 1, 2016
From: WELLS FARGO TRUST CORPORATION LIMITED
To: UNIFY INC.
Reel/Frame 037661/0781 →
TERMINATION AND RELEASE OF SECURITY INTEREST IN PATENTS Recorded Jan 20, 2016
From: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
To: UNIFY INC. (F/K/A SIEMENS ENTERPRISE COMMUNICATIONS, INC.)
Reel/Frame 037564/0703 →
CHANGE OF NAME Recorded Nov 11, 2015
From: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
To: UNIFY, INC.
Reel/Frame 037090/0909 →
GRANT OF SECURITY INTEREST IN U.S. PATENTS Recorded Nov 10, 2010
From: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
To: WELLS FARGO TRUST CORPORATION LIMITED, AS SECURITY AGENT
Reel/Frame 025339/0904 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 27, 2010
From: SIEMENS COMMUNICATIONS, INC.
To: SIEMENS ENTERPRISE COMMUNICATIONS, INC.
Reel/Frame 024294/0040 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 5, 2007
From: NARANG, NIDHI; IYER, RADHA; SAHASRABUDHE, MANISHA
To: SIEMENS COMMUNICATIONS, INC.
Reel/Frame 018970/0052 →