Method and system for determining physical location of emergency service callers on a packet switched network
View Patent ↗Pluggable communication modules, e.g. SFP, XFP, XENPAK, on a service provider's packet switched network will include network monitoring capability, e.g. Intelligent Pluggable Modules. The Intelligent Pluggable Modules are configured to detect emergency calls. When an emergency call is detected, the module notifies a software application of the detected call, including the Media Access Controller (MAC) address of the caller. The application then queries the network equipment, typically the Digital Subscriber Line Access Multiplexer for the ingress port of the MAC address using a protocol such as SNMP. Upon receipt, the service provider's customer database is then queried for the physical port location corresponding to the MAC address. The management station then sends the physical location into the existing 911 system.
1. A method comprising:
transmitting a call on an internet protocol IP network, the call including a unique call ID;
detecting the call by a diagnostic module and determining it is an emergency call;
extracting a globally unique identifier and unique call ID;
transmitting the globally unique identifier and unique call ID to a waiting application
querying a network device for the globally unique identifier to physical port mapping;
querying a customer database to map the physical port to an address; and
transmitting a follow-up call into an emergency alert system that includes the address and unique call identifier.
2. A method, as defined in claim 1 , wherein the diagnostic module is a pluggable media.
3. A method, as defined in claim 2 , wherein the pluggable media is an interface converter including diagnostic monitoring.
4. A method, as defined in claim 1 , wherein the diagnostic module is a box capable of inspecting the data stream and identifying emergency calls, call ID and unique global identifier and is also capable of network communications.
5. A method, as defined in claim 1 , wherein the box is a deep packet inspection box.
6. A method, as defined in claim 1 , wherein the diagnostic module is built into the network device.
7. A method as, defined in claim 6 , wherein the network device is selected from a group including a switch and a router.
8. A method, as defined in claim 1 , wherein the globally unique identifier is selected from a group that includes MAC-48, EUI-48, and EUI-64 addresses.
9. A system comprising:
a modem transmitting a call having a unique call identifier;
a Digital Subscriber Line Access Multiplexer receiving the call from the modem and transmitting the call;
a network device receiving the call from the digital subscriber line access multiplexer and transmitting the call into an emergency call network;
an application server electrically connecting the network device;
a diagnostic module, detecting the call, recognizing the call as an emergency call, and transmitting the unique call identifier and a globally unique identifier to the application server;
the application server including,
querying the network device for the globally unique identifier to physical port mapping,
querying a customer database to map the physical port to an address, and
transmitting a follow-up message into an emergency alert system that includes the address and unique call identifier; and
an Internet protocol network electrically connecting the modem, the Digital Subscriber Line Access Multiplexer, the network device, the diagnostic module, and the application server.
10. A system, as defined in claim 9 , the diagnostic module including pluggable media.
11. A system, as defined in claim 10 , wherein the pluggable media is an interface converter including diagnostic monitoring.
12. A system, as defined in claim 9 , wherein the diagnostic module is a box capable of inspecting the data stream and identifying emergency calls, call ID and unique global identifier and is also capable of network communications.
13. A system, as defined in claim 12 , wherein the box is a deep packet inspection box.
14. A system, as defined in claim 9 , wherein the diagnostic module is built into the network device.
15. A system, as defined in claim 14 , wherein the network device is selected from a group including a switch and a router.
16. A system, as defined in claim 9 , wherein the globally unique identifier is selected from a group that includes MAC-48, EUI-48, and EUI-64 addresses.