Method and system for customized caller identification
View Patent ↗A system and method for customized caller identification and call routing are disclosed. A disclosed method of providing customized caller identification information for a phone call includes associating a first phone number in a database with a plurality of user specified identifications, selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number to a second phone number as a function of the second phone number, and providing the selected one of the plurality of identifications to a device associated with the second telephone number.
1. A method of routing a call when a caller at a first phone number calls a user at a second phone number comprising:
(a) associating the first phone number in a database with a customized routing instruction selected by the user and a customized identifier selected by the caller that was previously provided by the caller to the user, the customized routing instruction including a third phone number;
(b) selecting the third phone number in response to a phone call placed from the first phone number to the second phone number as a function of the customized identifier; and
(c) routing the phone call from the first phone number to the third phone number.
2. The method of claim 1 further comprising modifying the call routing instruction for a selected associated pair of first and second phone numbers.
3. The method of claim 1 , further comprising:
(d) routing the phone call from the third phone number to a fourth phone number using the selected call routing instruction.
4. The method of claim 3 , further comprising:
(e) routing the phone call from the third phone number to a fourth phone number after a predetermined time.
5. The method of claim 1 , further comprising:
(d) routing the phone call from the first phone number to at least a third phone number and a fourth phone number simultaneously.
6. The method of claim 5 , further comprising:
(e) detecting a channel opening at a terminal device; and
(f) completing the phone call to the terminal device.
7. A method of customizing communications between a caller at a first phone number and a user at a second phone number comprising:
(a) associating a first phone number in a database with a plurality of user specified identifications;
(b) selecting one of the plurality of user specified identifications in response to the phone call placed from the first phone number dialed to a second phone number, the selecting of the user specified identification based on the second phone number; and
(c) providing the selected one of the plurality of user specified identifications to a device associated with the second telephone number;
(d) associating the first phone number with customized routing instruction selected by the user and the selected one of the plurality of user specified identifications, wherein the customized routing instruction including a third phone number;
(e) selecting the third phone number in response to a phone call placed from the first phone number to the second phone number as a function of the customized identifier; and
(f) routing the phone call from the first phone number to the third phone number.
8. The method of claim 7 wherein the database is located in a location remote from the user.
9. The method of claim 7 , further comprising:
(d) displaying text corresponding to the selected one of the plurality of identifications.
10. The method of claim 7 , further comprising:
(d) displaying an image corresponding to the selected one of the plurality of identifications.
11. The method of claim 7 , further comprising:
(d) providing an audible tone corresponding to the selected one of the plurality of identifications.
12. The method of claim 7 , further comprising:
(d) providing a video corresponding to the selected one of the plurality of identifications.