Prepaid wireless service and billing system, apparatus and method
An embodiment of the present invention provides an apparatus, comprising a service and billing platform including a program administration interface associated with a prepaid wireless handset adapted to allow for the creation and management of programs, business rules, customer communications, reports, back end processes, trial and upgrade plans and shared membership plans.
1 . An apparatus, comprising:
a service and billing platform including a program administration interface associated with a prepaid wireless handset adapted to allow for the creation and management of programs, business rules, customer communications, reports and back end processes.
2 . The apparatus of claim 1 , wherein said service and billing platform is a rules based program that encompasses program management, payment processing and customer communications in an integrated and flexible fashion.
3 . The apparatus of claim 2 , wherein said service and billing platform works in conjunction with said wireless handset to provide customer minutes and service.
4 . The apparatus of claim 1 , wherein said service and billing platform provides recurring or one-time programs or services that deliver minutes or units or dollar amounts or send service due date updates from said service and billing platform via said administration interface directly to said wireless handset.
5 . The apparatus of claim 1 , wherein said program administration interface is configured by selecting price, the amount of minutes, service days, charge frequency and frequency of minutes delivery.
6 . The apparatus of claim 1 , wherein said business rules are configured using one or more of the following section from the group consisting of: system actions; serial number; account status; transaction outcomes; programs; timing; payment methods; payment history; or stop criteria.
7 . The apparatus of claim 6 , wherein within said business rules, communication triggers are included to communicate with the user of said wireless handset via e-mail, SMS, automated voice blast and/or standard mail.
8 . The apparatus of claim 1 , where said service and billing platform is integrated with a website accounting system where users of said wireless handset can view their transactions and manage their accounts including paying for their services, adding minutes, updating their handsets, adding funds to their balances and changing their contact and service and billing information.
9 . The apparatus of claim 1 , wherein said service and billing platform is adapted to launch programs and services that can be directly billed to a user of said wireless handset or institutional groups within a short time period.
10 . The apparatus of claim 1 , wherein said service and billing platform is adapted to enable trial wireless service plans or sample service plans.
11 . The apparatus of claim 1 , wherein said service and billing platform is adapted to enable minutes or service date updates to be delivered directly from said service and billing platform to said wireless handset after a customer's account is charged or delivery criteria is met.
12 . A method, comprising:
using a program administration interface with service and billing platform associated with a prepaid wireless handset to enable the creation and management of programs, business rules, customer communications, reports and back end processes within said service and billing platform.
13 . The method of claim 12 , wherein said service and billing platform is a rules based program that encompasses program management, payment processing and customer communications in an integrated and flexible fashion.
14 . The method of claim 13 , further comprising using said service and billing platform in conjunction with said wireless handset to provide customer minutes and service.
15 . The method of claim 12 , further comprising providing by said service and billing platform recurring or one-time programs or services that deliver minutes or units or dollar amounts or send service due date updates from said service and billing platform via said administration interface directly to said wireless handset.
16 . The method of claim 12 , further comprising configuring said program administration interface by selecting price, the amount of minutes, service days, charge frequency and frequency of minutes delivery.
17 . The method of claim 12 , further comprising configuring said business rules using one or more of the following section from the group consisting of: system actions; serial number; account status; transaction outcomes; programs; timing; payment methods; payment history; or stop criteria.
18 . The method of claim 17 , further comprising including within said business rules, communication triggers to communicate with the user of said wireless handset via e-mail, SMS, automated voice blast and/or standard mail.
19 . The method of claim 12 , further comprising integrating said service and billing with a website accounting system where users of said wireless handset can view their transactions and manage their accounts including paying for their services, adding minutes, updating their handsets, adding funds to their balances and changing their contact and service and billing information.
20 . The method of claim 12 , further comprising adapting said service and billing platform to launch programs and services that can be directly billed to a user of said wireless handset or institutional groups within a short time period.
21 . A machine-accessible medium that provides instructions, which when accessed, cause a machine to perform operations comprising:
using a program administration interface with service and billing platform associated with a prepaid wireless handset to enable the creation and management of programs, business rules, customer communications, reports and back end processes within said service and billing platform.
22 . The machine-accessible medium of claim 21 , wherein said service and billing platform is a rules based program that encompasses program management, payment processing and customer communications in an integrated and flexible fashion.
23 . The machine-accessible medium of claim 22 , further comprising said instructions causing said machine to perform operations further comprising using said service and billing platform in conjunction with said wireless handset to provide customer minutes and service.
24 . The machine-accessible medium of claim 21 , further comprising said instructions causing said machine to perform operations further comprising providing, by said service and billing platform, recurring or one-time programs or services that deliver minutes or units or dollar amounts or send service due date updates from said service and billing platform via said administration interface directly to said wireless handset.
25 . The machine-accessible medium of claim 26 , further comprising said instructions causing said machine to perform operations further comprising configuring said program administration interface by selecting price, the amount of minutes, service days, charge frequency and frequency of minutes delivery.
26 . The machine-accessible medium of claim 21 , further comprising said instructions causing said machine to perform operations further comprising configuring said business rules using one or more of the following section from the group consisting of: system actions; serial number; account status; transaction outcomes; programs; timing; payment methods; payment history; or stop criteria.
27 . The machine-accessible medium of claim 26 , further comprising said instructions causing said machine to perform operations further comprising including within said business rules, communication triggers to communicate with the user of said wireless handset via e-mail, SMS, automated voice blast and/or standard mail.
28 . The machine-accessible medium of claim 26 , further comprising said instructions causing said machine to perform operations further comprising integrating said service and billing with a website accounting system where users of said wireless handset can view their transactions and manage their accounts including paying for their services, adding minutes, updating their handsets, adding funds to their balances and changing their contact and service and billing information.
29 . The machine-accessible medium of claim 21 , further comprising said instructions causing said machine to perform operations further comprising adapting said service and billing platform to launch programs and services that can be directly billed to a user of said wireless handset or institutional groups within a short time period.
30 . A system, comprising:
a prepaid wireless handset; and
a service and billing platform including a program administration interface to associate said bill platform with said wireless handset and adapted to allow for the creation and management of programs, business rules, customer communications, reports and back end processes and shared minutes and trial plan administration.
31 . The system of claim 30 , wherein said service and billing platform is a rules based program that encompasses program management, payment processing and customer communications in an integrated and flexible fashion.
32 . The system of claim 31 , wherein said program administration interface is configured by selecting price, the amount of minutes, service days, charge frequency and frequency of minutes delivery.
33 . The system of claim 31 , wherein said business rules are configured using one or more of the following section from the group consisting of: system actions; serial number; account status; transaction outcomes; programs; timing; payment methods; payment history; or stop criteria.
34 . The system of claim 33 , wherein within said business rules, communication triggers are included to communicate with the user of said wireless handset via e-mail, SMS, automated voice blast and/or standard mail.
35 . The system of claim 30 , further comprising a website accounting system integrated with said service and billing platform where users of said wireless handset can view their transactions and manage their accounts including paying for their services, adding minutes, updating their handsets, adding funds to their balances and changing their contact and service and billing information.
36 . The system of claim 30 , wherein said service and billing platform is adapted to launch programs and services that can be directly billed to a user of said wireless handset or institutional groups within a short time period.