Granted Patent B2

US 8,077,849 · App. 11/624,641 · Granted Dec 13, 2011

Abstract

Claims (45)

1. A method, comprising:

receiving, via a communication network, a request by a requester from a source for a connection to an entity using a call reference;

based on the call reference, determining, via a computing device, an entity reference of the entity;

determining, via the computing device, whether the call is to be blocked based upon one of a pattern of call requests initiated from the source and an indication from the entity to block calls from the source;

responsive to a determination that the call is not to be blocked, establishing, via the computing device, the connection to the entity using the entity reference; and

authenticating, via the computing device, the requester from the source for a subsequent call for a connection.

2. The method of claim 1 , wherein the call is received at a connection provider; and

establishing the connection to the entity comprises:

the connection provider placing a voice over Internet protocol call to the entity via a third party, wherein the third party bridges the voice over Internet protocol call to a public switched telephone network for the entity.

3. The method of claim 2 , wherein a virtual softphone at the third party corresponds to the entity; and establishing the connection to the entity further comprises:

the connection provider causing a media connection to be established to the virtual softphone without the media connection going through the connection provider.

4. The method of claim 1 , wherein the reference used for the call comprises a phone number of a service provider; and the reference of the entity comprises a phone number of the entity.

5. The method of claim 4 , wherein the phone number of the service provider comprises a session initiation protocol uniform resource identifier.

6. The method of claim 4 , wherein the phone number of the service provider comprises an extension to be dialed in dual tone multi-frequency.

7. The method of claim 1 , wherein the call reference comprises a communication address of a service provider; and the entity reference comprises a communication address of the entity.

8. The method of claim 1 , wherein determining whether the call is to be blocked comprises:

determining whether the call is to be blocked without using the entity reference

9. The method of claim 1 , wherein the pattern comprises a frequency of call requests initiated from the source.

10. The method of claim 9 , wherein the source comprises one of an Internet protocol address, a phone number, a user identifier, and an identifier of a distributor of the call reference.

11. The method of claim 1 , wherein determining whether the call is to be blocked comprises:

determining whether the call is to be blocked based on the entity reference and a source of a request for the call.

12. The method of claim 1 , further comprising:

unblocking calls from the source for connections to the entity after a predetermined period of time since the indication.

13. The method of claim 1 , wherein the connection is established between the entity and a requester of the call without authenticating the requester.

14. The method of claim 13 , further comprising:

providing the reference used for the call in an advertisement; and

charging the entity for the advertisement based on a count of connections made to the entity via the reference provided in the advertisement.

15. The method of claim 1 , further comprising:

verifying a source of payment prior to establishing the connection to the entity.

16. The method of claim 15 , further comprising:

providing the reference to the entity for distribution to customers; and

charging the source a payment on behalf of the entity for a period of communication time with the entity over the established connection.

17. The method of claim 1 , wherein the connection is established to facilitate two-way communications in real time in at least one of voice, text, image, video, and audio.

18. A tangible machine readable medium storing instructions that, when executed by a computing device, cause the computing device to perform a method, the method comprising:

receiving a call for a connection to an entity via a call reference;

based on the call reference used for the call, determining an entity reference;

determining whether the call is to be blocked based upon one of a pattern of call requests initiated from a source and an indication from the entity to block calls from the source;

responsive to a determination that the call is not to be blocked, establishing the connection to the entity using the entity reference; and

authenticating, via the computing device, the requester from the source for a subsequent call for a connection.

19. A data processing system, comprising:

communication means for receiving a call for a connection to an entity via a call reference; and

processor means for, based on the call reference, determining an entity reference,

the processor means further being for determining whether the call is to be blocked based upon one of a pattern of call requests initiated from a source and an indication from the entity to block calls from the source,

the communication means further being for, responsive to a determination that the call is not to be blocked, establishing the connection to the entity using the entity reference, and

the processor means further being for authenticating the requester from the source for a subsequent call for a connection.

Assignments (36)