Personal control of address assignment and greeting options for multiple BRG ports
View Patent ↗A method and apparatus for providing multiple telephone lines using a single directory number. A method and apparatus for associating multiple directory numbers with multiple telephone lines. A broadband residential gateway (BRG) is a user interface to a broadband communication system providing packetized telephone service and other media services. The BRG has multiple ports, and each port is connected to one or more telephones. The multiple ports may be mapped to a single directory number, or the multiple ports may be mapped to multiple directory numbers. The BRG can provide greeting and message features. A greeting may instruct a caller to select a port which is associated with a party the caller is attempting to reach. Also, a message, played after the greeting, may further instruct the caller.
1. A method of associating a directory number with multiple ports on a broadband residential gateway located at a customer premises and connected to an Internet Protocol based packet network supporting Internet Protocol telephony service, said method comprising the steps of:
mapping said directory number with said multiple ports on said broadband residential gateway,
receiving an incoming call from said Internet Protocol based packet network,
providing a greeting,
selecting a port using said greeting, and
directing said incoming call to said selected port.
2. The method of claim 1 further comprising the step of:
alerting to said incoming call using a distinctive alert associated with said selected port.
3. The method of claim 1 further comprising the step of:
providing a message after the greeting.
4. The method of claim 3 wherein said greeting and said message are customized.
5. The method of claim 3 further comprising the step of:
selecting said greeting and said message from multiple greetings and messages.