Call re-directed based on voice command
View Patent ↗In exemplary embodiments, a universal messaging adapter provides hands-free operation of a communications device. The adapter communicates with the communications device, and in some embodiments, with a peripheral device such as another communications device, a headset, and other devices. The universal messaging adapter allows a user to use voice commands so that the user does not have to handle the communications device. The universal messaging adapter receives voice commands from a user interface and translates the voice commands to commands recognized by the communications device. The universal messaging adapter also monitors the communications device to detect communications device events and provides notice of the events to the user. Still further, the universal messaging adapter presents customized voice messaging tools that enable a portable voice messaging service that the user may use with a plurality of communications devices.
1. A system, comprising:
a hands-free adapter having an interface to a mobile communications device;
a processor operating in the hands-free adapter; and
memory storing code that when executed causes the processor to perform operations, the operations comprising:
storing associations between different voicemail commands and different voicemail messages;
storing profiles for multiple users, each profile storing a command prefix chosen by one of the multiple users of the hands-free adapter, the command prefix being at least one spoken word that is chosen by the one of the multiple users to identify subsequently spoken voice commands that control the communications device, the subsequently spoken voice commands only effective when preceded by the command prefix;
receiving a call at the communications device;
detecting the command prefix in spoken speech during the call;
treating a next spoken word after the command prefix as one of the different voicemail commands;
querying the associations for the next spoken word;
retrieving a name of one of the different voicemail messages that is associated to the next spoken word;
generating a device command that emulates an interaction of the one of the multiple users with the communication device to answer the call; and
sending the device command from the hands-free adapter to the communications device to play the name of the one of the different voicemail messages to a caller of the call.
2. The system of claim 1 , wherein the operations further comprise monitoring a feature connector.
3. The system of claim 1 , wherein the operations further comprise monitoring a headset.
4. A method for providing hands-free operation of a communications device, comprising:
storing associations between different voicemail commands and different voicemail messages;
storing profiles for multiple users, each profile storing a command prefix chosen by one of the multiple users of a hands-free adapter, the command prefix being at least one spoken word that is chosen by the one of the multiple users to identify subsequently spoken voice commands that control the communications device, the subsequently spoken voice commands only effective when preceded by the command prefix;
receiving a call at the communications device;
detecting the command prefix in spoken speech during the call;
treating a next spoken word after the command prefix as one of the different voicemail commands;
querying the associations for the next spoken word;
retrieving a name of one of the different voicemail messages that is associated to the next spoken word;
generating a device command that emulates an interaction of the one of the multiple users with the communication device to answer the call; and
sending the device command from the hands-free adapter to the communications device to play the name of the one of the different voicemail messages to a caller of the call.
5. The method of claim 4 , further comprising receiving audio from a headset.
6. The method of claim 4 , further comprising muting audio from the communications device.
7. The method of claim 4 , further comprising receiving caller identification information.
8. The method of claim 4 , further comprising comparing a calling number to stored numbers in memory.
9. A computer readable non-transitory medium storing instructions for performing a method, the method comprising:
storing associations between different voicemail commands and different voicemail messages;
storing profiles for multiple users, each profile storing a command prefix chosen by one of the multiple users of a hands-free adapter, the command prefix being at least one spoken word that is chosen by the one of the multiple users to identify subsequently spoken voice commands that control the communications device, the subsequently spoken voice commands only effective when preceded by the command prefix;
receiving a call at the communications device;
detecting the command prefix in spoken speech during the call;
treating a next spoken word after the command prefix as one of the different voicemail commands;
querying the associations for the next spoken word;
retrieving a name of one of the different voicemail messages that is associated to the next spoken word;
generating a device command that emulates an interaction of the one of the multiple users with the communication device to answer the call; and
sending the device command from the hands-free adapter to the communications device to play the name of the one of the different voicemail messages to a caller of the call.