Systems and methods to facilitate searches
View Patent ↗Methods and apparatuses to facilitate searches for information to request for real time communication connections. In one embodiment, a method includes: receiving a request, via a communication reference embedded in a web page and storing data to associate the communication reference with the web page based on the request. The communication reference is assigned to represent contact information of a callee. In one embodiment, a search is performed using the stored data that associates the communication reference with the web page; and web pages in the search result are ranked based at least in part upon the usage of the communication reference embedded in the corresponding web page.
1. A method, comprising:
receiving, via a computing device, a request for a communication between a caller and a callee, wherein the request for the communication includes:
a communication reference associated with contact information for the callee, wherein the contact information includes a telephone number; and
a universal resource locator for a web page containing the communication reference;
in response to the request for the communication and using the contact information for the callee, establishing a real time communication between the caller and the callee;
determining statistical data related to the real time communication between the caller and the callee; and
storing directory data by the computing device, wherein the directory data includes the communication reference, the determined statistical data, and the uniform resource locator for the web page.
2. The method of claim 1 , further comprising:
in response to the request for the communication, presenting a web page to collect call back information from the caller.
3. The method of claim 2 , wherein establishing the real time communication comprises:
establishing a first telephone connection with the caller using the call back information;
establishing a second telephone connection with the callee using the telephonic reference; and
joining the first and second telephone connections to connect the caller and the callee.
4. The method of claim 3 , wherein at least one of the first and second telephone connection is at least partially via voice over Internet protocol.
5. The method of claim 1 , wherein establishing the real time communication between the caller and the callee comprises:
establishing a first voice over Internet protocol call with a telecommunication carrier which bridges the first voice over Internet protocol call to a public switched telephone network to the caller;
establishing a second voice over Internet protocol call with a telecommunication carrier which bridges the second voice over Internet protocol call to a public switched telephone network to the callee; and
connecting the first and second voice over Internet protocol calls.
6. The method of claim 5 , wherein:
a first virtual softphone of the telecommunication carrier terminates the first voice over Internet protocol call for bridging onto a public switched telephone network;
a second virtual softphone of the telecommunication carrier terminates the second voice over Internet protocol call for bridging onto a public switched telephone network; and
connecting the first and second voice over Internet protocol calls comprises causing the first and second softphones to establish a direct media connection with each other.
7. The method of claim 1 , wherein the real time communication contact comprises a telephonic reference.
8. The method of claim 1 , further comprising:
obtaining the web page using the universal resource locator of the web page; and
indexing the web page in association with the communication reference.
9. The method of claim 1 , further comprising:
collecting statistic data related to the real time communication request made via a communication reference embedded in the web page.
10. The method of claim 1 , wherein the statistical data includes at least one of an average communication time duration for one or more communications established via the communication reference, an average fee charged by the callee for one or more communications established via the communication reference, a rate of repeated communication requests, and a rate of successful connections to the callee pursuant to the request.
11. The method of claim 1 , wherein
determining statistical data includes determining a number of downloads of the web page containing the communication reference.
12. The method of claim 11 , wherein
determining statistical data includes determining a rate of communication requests generated from the downloads of the web page.
13. The method of claim 1 , wherein
determining statistical data includes determining a real time availability of the callee in response to the request for the communication.
14. The method of claim 1 , further comprising:
receiving a search request by the computing device; and
providing, based at least partially on the statistical data, a response to the search request that includes a list of one or more search results, wherein at least one search result includes the communication reference.
15. The method of claim 14 ,
wherein at least one search result further includes the universal resource locator of the web page together with the communication reference.
16. The method of claim 14 , further comprising:
in response to the search request, ranking, based at least partially on the statistical data, a plurality of web pages; and providing a ranked list of the plurality of web pages in the response to the search request.
17. The method of claim 16 , wherein the statistical data includes a number of communication requests generated from each of the plurality of web pages, and wherein the ranked list of web pages is ordered based on the number of communication requests for each respective web page.
18. The method of claim 14 , wherein at least one search result further includes at least a portion of the web page.
19. The method of claim 1 , wherein the directory data further includes at least a portion of the web page.
20. A tangible, non-transitory machine readable media storing instructions that, when executed by a computing device, cause the computing device to:
receive a request for a communication between a caller and a callee, wherein the request for the communication includes:
a communication reference associated with contact information for the callee, wherein the contact information includes a telephone number; and
a universal resource locator for a web page containing the communication reference;
in response to the request for the communication and using the contact information for the callee, establish a real time communication between the caller and the callee;
determine statistical data related to a real time communication between the caller with the callee; and
store directory data, wherein the directory data includes the communication reference, the determined statistical data, and the uniform resource locator for the web page.
21. A data processing system, comprising:
a processor; and
memory storing instructions, that, when executed by the processor, cause the data processing system to:
receive a request for a communication between a caller and a callee, wherein the request for the communication includes:
a communication reference associated with contact information for the callee, wherein the contact information includes a telephone number; and
a universal resource locator for a web page containing the communication reference;
in response to the request for the communication and using the contact information for the callee, establish a real time communication between the caller and the callee;
determine statistical data related to the real time communication between the caller and the callee; and
store directory data, wherein the directory data includes the communication reference, the determined statistical data, and the uniform resource locator for the web page.