Selection of a particular communication carrier from a plurality of communication carriers in a secure environment
View Patent ↗Systems and methods which facilitate selection of communication carriers for communications made in association with a controlled environment facility by a party to the communications are shown. Embodiments allow for a calling party and/or a called party to select a preferred communication carrier from a plurality of communication carriers for a current communication and/or one or more future communications. A party's carrier selection may be stored by a communication processing system for use with respect to a plurality of communication sessions. Embodiments provide a conflict resolution algorithm to arbitrate conflicting carrier selections where both a calling party and a called party to select a carrier for a communication session. Embodiments provide a premise based communication processing system, a centralized communication processing system, or a distributed configuration comprising a hybrid of the foregoing premise based and centralized configurations.
1. A method, comprising:
performing, by a communication processing system serving an inmate facility,
receiving, from a calling party, a selection of a first carrier among a plurality of telecommunication carriers;
receiving, from a called party, a selection of a second carrier among the plurality of telecommunication carriers, wherein the second carrier is different from the first carrier, and wherein the calling party or the called party is an inmate within the inmate facility;
designating the first carrier as the selected carrier in response to the calling party having financial responsibility for the telephone call, or designating the second carrier as the selected carrier in response to the called party haying financial responsibility for the telephone call;
identifying the selected carrier as one that provides services compatible with control and monitoring operations performed by the communication processing system in connection with telephone calls made to or from the inmate facility; and
establishing a telephone call between the calling party and the called party, at least in part, through the selected carrier.
2. The method of claim 1 , wherein receiving the selection from at least one of the calling party or the called party comprises retrieving the selection from stored preferences associated with at least one of the calling party or the called party, respectively.
3. The method of claim 1 , further comprising:
performing, by the communication processing system serving the inmate facility,
identifying the selected carrier as the one between the first and second carriers with lowest cost.
4. The method of claim 1 , further comprising:
performing, by the communication processing system serving the inmate facility,
identifying the selected carrier as the one between the first and second carriers with highest quality of service.
5. A communication processing system, comprising:
a processor; and
a memory coupled to the processor, the memory configured to store program instructions executable by the processor to cause the communication processing system to:
receive, from a calling party, a choice of a first carrier among a plurality of telecommunications carriers that provide services compatible with control and monitoring operations performed by the communication processing system in connection with an inmate facility;
receive, from a called party, a choice of a second carrier among the plurality of telecommunication carriers, wherein at least one of the calling or called parties is an inmate within the inmate facility, and wherein the second carrier is different from the first carrier;
select the first carrier in response to the calling party having financial responsibility for the telephone call or select the second carrier in response to the called party having financial responsibility for the telephone call; and
establish a telephone call between the calling party and the called party, at least in part, through the selected carrier.
6. The communication processing system of claim 5 , wherein to receive the choice of the first carrier from the calling party, the program instructions are further executable by the processor to cause the communication processing system to:
retrieve the choice of the first carrier from stored preferences.
7. The communication processing system of claim 5 , wherein to receive the choice of the first carrier from the called party, the program instructions are further executable by the processor to cause the communication processing system to:
retrieve the choice of the second carrier from stored preferences.
8. The communication processing system of claim 5 , wherein the program instructions are further executable by the processor to cause the communication processing system to:
select the first or second carrier as the carrier with lowest cost.
9. The communication processing system of claim 5 , wherein the program instructions are further executable by the processor to cause the communication processing system to:
select the first or second carrier as the carrier with highest quality of service.
10. A tangible computer-readable storage medium having program instructions stored thereon that, upon execution by a processor within a communication processing system, cause the communication processing system to:
receive, from a calling party, a choice of a first carrier among a plurality of telecommunication carriers compatible with control and monitoring operations performed by the communication processing system in connection with an inmate facility;
receive, from a called party, a choice of a second carrier among the plurality of telecommunication carriers, wherein at least one of the calling or called parties is an inmate within the inmate facility, and wherein the second carrier is different from the first carrier;
select the first carrier in response to the calling party having financial responsibility for the telephone call or select the second carrier in response to the called party haying financial responsibility for the telephone call; and
establish a telephone call between the calling party and the called party, at least in part, through the selected carrier.
11. The method of claim 10 , wherein to receive the choice of the first carrier, the program instructions, upon execution by a processor within a communication processing system, cause the communication processing system to: retrieve the choice of the first carrier from stored preferences associated with the calling party.
12. The method of claim 10 , wherein to receive the choice of the second carrier, the program instructions, upon execution by a processor within a communication processing system, cause the communication processing system to:
retrieve the choice of the second carrier from stored preferences associated with the called party.