Method of providing data-related services to a telematics-equipped vehicle
View Patent ↗A communications method that gathers status information on a telematics-equipped vehicle before establishing a mobile-terminated data connection with that vehicle. In general, the communications method sends a status request message to a wireless carrier system that asks for certain status information on a particular telematics-equipped vehicle. After the wireless carrier system gathers the status information, it sends back a status response message. If the status response message indicates that the telematics-equipped vehicle is able to receive certain data-related services, then a mobile-terminated data connection is established and the services are provided. If the telematics-equipped vehicle is unable to receive the data-related services, then attempts are made to identify and resolve the problem. In cases where the telematics-equipped vehicle is not registered with a wireless network, a monitor request message is sent to the wireless carrier system which puts it on the lookout for registration of the vehicle in question.
1. A method of providing data-related services to a telematics-equipped vehicle, the method comprising the steps of:
(a) sending a status request message to a wireless carrier system, the status request message includes a vehicle identifier and a status information type;
(b) receiving a status response message from the wireless carrier system, the status response message includes status information corresponding to the vehicle identifier and the status information type;
(c) utilizing the status information to determine if the telematics-equipped vehicle is able to receive the data-related services; and
(d) if the telematics-equipped vehicle is able to receive the data-related services, then providing the data-related services to the telematics-equipped vehicle by establishing a mobile-terminated data connection with the telematics-equipped vehicle.
2. The method of claim 1 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending an individual status request message that pertains to a single telematics-equipped vehicle.
3. The method of claim 1 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending a batch of status request messages that pertain to a plurality of telematics-equipped vehicles.
4. The method of claim 1 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending a single status request message that includes a plurality of vehicle identifiers, and wherein steps (b)-(d) are carried out for each of the plurality of vehicle identifiers and their associated vehicles.
5. The method of claim 1 , wherein step (a) is performed in response to a user making a request through a resource selected from the group consisting of: an affiliated website, an onboard user interface, or a telephone.
6. The method of claim 1 , wherein step (a) is performed in response to the telematics-equipped vehicle experiencing a change in ownership or account status.
7. The method of claim 1 , wherein the vehicle identifier is selected from the group consisting of: an electronic serial number (ESN), a mobile equipment identifier (MEID), a media access control address (MAC address), a mobile identification number (MIN), a mobile directory number (MDN), an Internet protocol address (IP address), a vehicle identification number (VIN), a subscriber account number and/or name.
8. The method of claim 1 , wherein the status information type is selected from the group consisting of: registration status, authentication status, network identification status, device identification status, and device mode status.
9. The method of claim 1 , wherein the data-related service is selected from the group consisting of: software-related services, message-related services, configuration-related services, and diagnostic-related services.
10. The method of claim 1 , wherein step (c) further comprises utilizing the status information by determining if the telematics-equipped vehicle is registered with a wireless network, and if the telematics-equipped vehicle is not registered then sending a monitor request message to the wireless carrier system.
11. The method of claim 1 , wherein step (c) further comprises utilizing the status information by determining if there are any failures between the telematics-equipped vehicle and a wireless network, and if there are failures therebetween then reviewing the status information contained within the status response message to determine the cause of failure.
12. A method of providing data-related services to a telematics-equipped vehicle, the method comprising the steps of:
(a) sending a status request message from a call center to a wireless carrier system, the status request message includes a vehicle identifier;
(b) receiving a status response message from the wireless carrier system at the call center, the status response message includes status information corresponding to the vehicle identifier; and
(c) utilizing the status information to determine if the telematics-equipped vehicle is registered with a wireless network so that:
(i) if the telematics-equipped vehicle is registered with a wireless network and is able to receive the data-related services, then providing the data-related services to the telematics-equipped vehicle;
(ii) if the telematics-equipped vehicle is registered with a wireless network but is unable to receive the data-related services, then reviewing the status information to determine the cause of the problem; and
(iii) if the telematics-equipped vehicle is not registered with a wireless network, then sending a monitor request message from the call center to the wireless carrier network.
13. The method of claim 12 , wherein step (c)(i) further comprises providing the data-related services to the telematics-equipped vehicle by establishing a mobile-terminated data connection from the call center to the telematics-equipped vehicle.
14. The method of claim 12 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending an individual status request message that pertains to a single telematics-equipped vehicle.
15. The method of claim 12 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending a batch of status request messages that pertain to a plurality of telematics-equipped vehicles.
16. The method of claim 12 , wherein step (a) further comprises sending the status request message to the wireless carrier system by sending a single status request message that includes a plurality of vehicle identifiers, and wherein steps (b) and (c)(i)-(c)(iii) are carried out for each of the plurality of vehicle identifiers and their associated vehicles.
17. The method of claim 12 , wherein the vehicle identifier is selected from the group consisting of: an electronic serial number (ESN), a mobile equipment identifier (MEID), a media access control address (MAC address), a mobile identification number (MIN), a mobile directory number (MDN), an Internet protocol address (IP address), a vehicle identification number (VIN), a subscriber account number and/or name.
18. The method of claim 12 , wherein the status request message further includes at least one status information type selected from the group consisting of: registration status, authentication status, network identification status, device identification status, and device mode status.
19. The method of claim 12 , wherein the data-related service is selected from the group consisting of: software-related services, message-related services, configuration-related services, and diagnostic-related services.