IP Library Granted Patent US 8,498,398
Granted Patent B2
US 8,498,398 · App. 11/791,817 · Granted Jul 30, 2013

Method and system for managing a caller's telephone call to a called party

View Patent ↗
Loading inventors, assignments & file history…
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this patent's details
Quick Facts
Patent No.
US 8,498,398
App. No.
11/791,817
Granted
Jul 30, 2013
Kind
B2
Abstract

The invention concerns a method of managing a telephone call from a caller (B) to a person being called, in which the non-reply of the person being called (A) to the telephone call during a predetermined length of time is detected, a communication is established between the caller and a non-reply server ( 130 ) for transferring at least one message intended for the caller while maintaining the telephone call from the caller to the person being called, the response of the person being called (A) to the telephone call from the caller is detected and, if the response of the person being called to the telephone call is detected, the communication between the caller and the non-reply server is interrupted and communication is established between the caller and the person being called. The invention also concerns the associated system.

Claims (31)

1. A method of managing a telephone call from a caller to a person being called by means of a telecommunication network, wherein the method comprises the steps of:

detecting a non-reply of the person being called to the telephone call for a predetermined length of time,

establishing a communication between the caller and a non-reply server for transferring a first message inviting the caller to continue to present the call to the person being called, while maintaining the telephone call from the caller to the person being called,

detecting, by the non-reply server, a response by the caller to said first message, and if the response of the caller to said first message represents an acceptance to continue to resent the call to the person being called, and if a non-reply of the person being called to the telephone call is still detected:

transferring, from the non-reply server to the caller, at least one second message inviting the caller to make a new choice, wherein said at least one second message is a new message different from said first message previously transferred to the caller,

detecting a reply of the person being called to the telephone call from the caller, and if the reply of the person being called to the telephone call is detected;

interrupting the communication between the caller and the non-reply server, and

establishing communication between the caller and the person being called.

2. The method of claim 1 , wherein said first message is adapted to at least one predetermined condition belonging to the group comprising: the identity of the caller, the date at which the call is made, the time at which the call is made, a service to which the person being called has subscribed.

3. The method of claim 1 , wherein, if the reply of the person being called represents an acceptance to continue to present the call to the caller, the method also comprises the step of interrupting the communication between the caller and the non-reply server.

4. An non-transitory storage medium, readable by a computer, storing program instructions that can be executed by said computer to implement the method of claim 1 .

5. A system for managing a telephone call from a caller to a person being called, wherein the system comprises:

means of detecting a non-reply of the person being called to the telephone call for a predetermined length of time,

means of establishing communication between the caller and a non-reply server for transferring a first message inviting the caller to continue to present the call to the person being called, while maintaining the telephone call from the caller to the person being called,

means of detecting a response by the caller to said first message,

means of continuing to present the call to the person being called if the response of the caller to said first message represents an acceptance to continue to present the call to the person being called,

means of transferring, from the non-reply server to the caller, at least one second message inviting the caller to make a new choice if a non-reply of the person being called to the telephone call is still detected, wherein said at least one second message is a new message different from said first message previously transferred to the caller,

means of detecting a reply of the person being called to the telephone call from the caller,

means of interrupting the communication between the caller and the non-reply server if the reply by the person being called to the telephone call is detected, and

means of establishing communication between the caller and the person being called.

6. A system of claim 5 , wherein the system comprises means of interrupting the communication between the caller and the non-reply server if the response of the caller represents an acceptance to continue to present the call to the person being called.

7. A system of claim 6 , wherein the system comprises means of establishing a communication between the caller and another non-reply server, referred to as the messaging server, with which the person being called is associated.

8. A system for managing a telephone call from a caller to a person being called, wherein the system comprises:

a component configured to detect a non-reply of the person being called to the telephone call for a predetermined length of time,

a component configured to establish communication between the caller and a non-reply server for transferring a first message inviting the caller to continue to present the call to the person being called, while maintaining the telephone call from the caller to the person being called,

a component configured to detect a response by the caller to said first message,

a component configured to continue to present the call to the person being called if the response of the caller to said first message represents an acceptance to continue to present the call to the person being called,

a component configured to transfer, from the non-reply server to the caller, at least one second message inviting the caller to make a new choice if a non-reply of the person being called to the telephone call is still detected, wherein said at least one second message is a new message different from said first message previously transferred to the caller,

a component configured to detect a reply of the person being called to the telephone call from the caller,

a component configured to interrupt the communication between the caller and the non-reply server if the reply by the person being called to the telephone call is detected, and

a component configured to establish communication between the caller and the person being called.

Assignments (2)
CHANGE OF NAME Recorded Apr 16, 2014
From: FRANCE TELECOM
To: ORANGE
Reel/Frame 032698/0396 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 17, 2008
From: LOTTIN, PHILLIPPE; CARLIER, LAURA; TOUTAIN, FRANCOIS
To: FRANCE TELECOM SA
Reel/Frame 020658/0264 →