IP Library Patent Application 11803857
Patent Application
App. No. 11/803,857

Providing a rating for a software product based on weighted user feedback

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Quick Facts
Patent No.
US None
App. No.
11/803,857
Abstract

A method of (and associated system and computer program product for) providing a rating for a software product ( 205 ). The rating is obtained from a plurality of member users. A member user ( 405 ) submits ( 320 ) feedback data ( 215 ), that may be stored in a database ( 220 ), using an interface ( 415 ) provided on a member user terminal ( 210 ), the feedback data ( 215 ) related to the software product. A member user submitting feedback data ( 215 ) has a member user weighting, a member user weighting is preferably obtained ( 330 ) from one or more other member users, or may be initially allocated as a default weighting. The rating for the software product ( 205 ) is determined ( 340 ) at least partially based on the feedback data ( 215 ) and the member user weighting of the member user who submitted the feedback data ( 215 ). The rating may be determined or adjusted by feedback data and respective member user weightings received from other member users.

Claims (23)

1 . A method of providing a rating for a software product, the rating obtained from one or more member users, the method including:

a member user submitting feedback data using an interface provided on a member user terminal, the feedback data relating to the software product and the member user having a member user weighting; and,

determining the rating for the software product at least partially based on the feedback data and the member user weighting.

2 . The method as claimed in claim 1 , wherein determining the rating for the software product is based on a plurality of feedback data and a plurality of respective member user weightings from a plurality of member users.

3 . The method as claimed in claim 1 , wherein the feedback data can be submitted by the member user while the software product is running or being used on the member user terminal.

4 . The method as claimed in claim 1 , wherein a selection of software products are ranked according to the rating of each of the selected software products.

5 . The method as claimed in claim 1 , wherein the member user weighting is obtained by one or more other member users rating previous feedback data of the member user.

6 . The method as claimed in claim 1 , wherein the member user weighting is altered based on one or more other member users rating the feedback data of the member user.

7 . The method as claimed in claim 1 , wherein the member user weighting is a default weighting.

8 . The method as claimed in claim 1 , wherein a non-member user can access at least part of a database storing the rating via a front end interface.

9 . The method as claimed in claim 8 , wherein the non-member user can access the rating of the software product.

10 . The method as claimed in claim 8 , wherein the non-member user can access a ranked list of a selection of software products.

11 . The method as claimed in claim 8 , wherein the front end interface is part of a search engine.

12 . A system for providing a rating for a software product, the rating obtained from one or more member users, a member user submitting feedback data using an interface provided on a member user terminal, the feedback data relating to the software product, the system including:

a database to store a member user weighting; and,

a processor to determine the rating for the software product at least partially based on the feedback data and the member user weighting.

13 . The system as claimed in claim 12 , wherein the member user weighting is obtained by one or more other member users rating previous feedback data of the member user.

14 . The system as claimed in claim 12 , wherein the database stores the rating for the software product.

15 . A computer program product for use in providing a rating for a software product, the rating obtained from one or more member users, the computer program product providing an interface configured to enable a member user to submit feedback data from a member user terminal, the feedback data relating to the software product, the member user having a member user weighting, and wherein the determination of the rating for the software product is at least partially based on the feedback data and the member user weighting.

16 . The computer program product as claimed in claim 15 , wherein the member user weighting is obtained from one or more other member users.

17 . The computer program product as claimed in claim 15 , wherein the member user weighting is allocated as a default weighting.

18 . The computer program product as claimed in claim 15 , wherein the determination of the rating for the software product is based on a plurality of feedback data and a plurality of respective member user weightings from a plurality of member users.

19 . The computer program product as claimed in claim 15 , wherein the interface on the member user terminal is one or more of the group of: at least one feedback data submission tool provided in a separate program window; at least one feedback data submission tool embedded in the software product's title bar; and at least one feedback data submission tool provided as a pop-up window.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 16, 2009
From: PC TOOLS TECHNOLOGY PTY LTD.
To: SYMANTEC CORPORATION
Reel/Frame 022960/0276 →