Wireless communication failure monitoring system and monitoring device
A wireless communication failure monitoring system, having: a terminal device capable of transmitting and receiving data wirelessly; a wireless transmitting and receiving device that has a sensor for measuring an element that changes a communication environment in a wireless transmission channel between the terminal device and the wireless transmitting and receiving device; and a wireless communication failure monitoring device that receives a log, which is generated on the basis of a communication execution report indicating an execution result of wireless communication performed between the wireless transmitting and receiving device and the terminal device, and data indicating a result of measurement of the element outputted from the sensor, and determines the occurrence of a communication failure on the basis of this log.
1 . A wireless communication failure monitoring system, comprising:
a terminal device capable of transmitting and receiving data;
a wireless transmitting and receiving device that exchanges data with the terminal device and has a sensor for measuring a communication environment variation element that changes a communication environment in a wireless transmission channel between the terminal device and the wireless transmitting and receiving device; and
a monitoring device that receives, from the wireless transmitting and receiving device, a log that is generated on a basis of a communication execution report, which is data indicating an execution result of wireless communication performed between the terminal device and the wireless transmitting and receiving device, and on a basis of measurement result data indicating a result of measurement of the communication environment variation element outputted from the sensor, and determines an occurrence of a communication failure on the basis of the log.
2 . The wireless communication failure monitoring system according to claim 1 , wherein
the wireless transmitting and receiving device comprises: a wireless communication section that exchanges data with the terminal device;
an environment measuring section that receives the measurement result data from the sensor and stores the measurement result data every time; and a log generating section that receives a communication execution report from the wireless communication section, receives the measurement result data from the environment measuring section, generates a log on the basis of the received communication execution report and measurement result data, and transmits the generated log to the monitoring device.
3 . The wireless communication failure monitoring system according to claim 1 , wherein the terminal device is selected from at least one of a RFID (wireless IC tag), a wireless LAN personal computer, a wireless IP telephone terminal, and the like.
4 . The wireless communication failure monitoring system according to claim 1 , wherein the wireless transmitting and receiving device comprises at least one of a reader and writer, an access point, and the like.
5 . The wireless communication failure monitoring system according to claim 1 , wherein the sensor is at least one of a noise measuring device, temperature sensor, humidity sensor and dew condensation sensor.
6 . The wireless communication failure monitoring system according to claim 1 , wherein a plurality of wireless transmitting and receiving devices are connected to the monitoring device.
7 . The wireless communication failure monitoring system according to claim 1 , wherein the monitoring device comprises a monitoring section that receives, from the wireless transmitting and receiving device, a log that is generated on the basis of the communication execution report, which is data indicating an execution result of wireless communication performed between the terminal device and the wireless transmitting and receiving device, and the measurement result data indicating a result of measurement of the communication environment variation element outputted from the sensor, determines the occurrence of a communication failure on the basis of the log, and executes predetermined processing for dealing with the communication failure on the basis of a result of the determination.
8 . The wireless communication failure monitoring system according to claim 7 , wherein the predetermined processing is a remote operation processing for causing the wireless transmitting and receiving device to perform adjustment to fix the communication failure.
9 . The wireless communication failure monitoring system according to claim 7 , further comprising a report output device that reports the occurrence of a communication failure, wherein the predetermined processing is processing for transmitting, to the report output device corresponding to the wireless transmitting and receiving device, a report for fixing the communication failure.
10 . The wireless communication failure monitoring system according to claim 7 , further comprising a maintenance terminal device that displays a maintenance request message for sending a maintenance person to a location in which the wireless transmitting and receiving device having a communication failure is installed, wherein
the predetermined processing is processing for generating a maintenance request message for sending a maintenance person to a location in which the wireless transmitting and receiving device is installed, in order to fix the communication failure, and then transmitting the maintenance request message to the maintenance terminal device.
11 . The wireless communication failure monitoring system according to claim 7 , wherein the wireless transmitting and receiving device comprises: a wireless communication section that exchanges data with the terminal device; an environment measuring section that receives the measurement result data from the sensor and stores the measurement result data every time; and a log generating section that receives a communication execution report from the wireless communication section, receives the measurement result data from the environment measuring section, generates a log on the basis of the received communication execution report and measurement result data, and transmits the generated log to the monitoring device.
12 . The wireless communication failure monitoring system according to claim 7 , wherein the terminal device is selected from at least one of a RFID (wireless IC tag), a wireless LAN personal computer, a wireless LAN electrical apparatus, a wireless IP telephone terminal, and the like.
13 . The wireless communication failure monitoring system according to claim 7 , wherein the wireless transmitting and receiving device comprises at least one of a reader and writer, an access point, and the like.
14 . The wireless communication failure monitoring system according to claim 7 , wherein the sensor is at least one of a noise measuring device, temperature sensor, humidity sensor and dew condensation sensor.
15 . The wireless communication failure monitoring system according to claim 7 , wherein, in the monitoring device, when the measurement result causing a communication failure and a report situation of the communication execution report are shown as normal, maintenance responding processing is not performed but log analyzing processing based on the measurement result is performed; when the measurement result, which is an element causing a communication failure, and the report situation of the communication execution report are shown as abnormal, the log analyzing processing based on the measurement result and the maintenance responding processing are performed; and when the measurement result causing a communication failure is shown as abnormal but the report situation of the communication execution report is normal, the maintenance responding processing is not performed but the log analyzing processing based on the measurement result is performed.
16 . A monitoring device, comprising:
a log storage section that receives and stores, from a wireless transmitting and receiving device, a log that is generated on the basis of a communication execution report indicating an execution result of wireless communication performed between a terminal device and the wireless transmitting and receiving device, and measurement result data indicating a measurement result of a communication environment variation element outputted from a sensor;
a log analyzing section that determines occurrence of a communication failure on the basis of the log stored in the log storage section; and
a reporting section that receives a command from the log analyzing section and executes predetermined processing in response to the command.
17 . The monitoring device according to claim 16 , wherein the log analyzing section determines the occurrence of a communication failure between the wireless transmitting and receiving device and the terminal device on the basis of the log stored in the log storage section, and the monitoring device further comprises a responding processing section that executes predetermined processing for dealing with the communication failure on the basis of the determination made by the log analyzing section.
18 . The monitoring device according to claim 17 , wherein the predetermined processing is remote operation processing for causing the wireless transmitting and receiving device to perform adjustment to fix the communication failure.
19 . The monitoring device according to claim 17 , wherein the predetermined processing is processing for transmitting a report for fixing the communication failure.
20 . The monitoring device according to claim 17 , wherein the predetermined processing is processing for generating a maintenance request message for sending a maintenance person to a location in which the wireless transmitting and receiving device is installed, and then transmitting the maintenance request message.
21 . The monitoring device according to claim 17 , wherein, when the measurement result causing a communication failure, and a report situation of the communication execution report are shown as normal, maintenance responding processing is not performed but log analyzing processing based on the measurement result is performed; when the measurement result causing a communication failure, and the report situation of the communication execution report are shown as abnormal, the log analyzing processing based on the measurement result and the maintenance responding processing are performed; and when the measurement result causing a communication failure is shown as abnormal but the report situation of the communication execution report is shown as normal, the maintenance responding processing is not performed but the log analyzing processing based on the measurement result is performed.