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App. No. 11/824,657 · Confirmation No. 3606

Method for making optimal decisions in automated customer care

Abandoned -- Failure to Respond to an Office Action View Publication ↗
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2014-11-28 ABN Abandonment 2 View
2014-06-30 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2014-05-05 CTFR Final Rejection 32 View
2014-05-05 SRFW Search information including classification, databases and other search related notes 1 View
2014-05-05 SRNT Examiner's search strategy and results 1 View
2014-04-17 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2014-04-17 CLM Claims 4 View
2014-04-17 REM Applicant Arguments/Remarks Made in an Amendment 9 View
2014-04-17 N417 Electronic Filing System Acknowledgment Receipt 2 View
2014-04-17 WFEE Fee Worksheet (SB06) 1 View
2014-01-27 CTNF Non-Final Rejection 31 View
2014-01-27 892 List of references cited by examiner 2 View
2014-01-27 SRNT Examiner's search strategy and results 2 View
2014-01-27 SRNT Examiner's search strategy and results 2 View
2014-01-27 SRNT Examiner's search strategy and results 1 View
2014-01-27 SRFW Search information including classification, databases and other search related notes 1 View
2012-05-03 RCEX Request for Continued Examination (RCE) 1 View
2012-05-03 WFEE Fee Worksheet (SB06) 2 View
2012-05-03 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-04-16 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2012-04-13 CTAV Advisory Action (PTOL-303) 2 View
2012-04-13 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 11 View
2012-04-11 AMSB Amendment Submitted/Entered with Filing of Continued Prosecution Application (CPA)/Request for Continued Examination(RCE) 1 View
2012-04-11 CLM Claims 4 View
2012-04-11 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2012-04-11 N417 Electronic Filing System Acknowledgment Receipt 2 View
2012-04-11 WFEE Fee Worksheet (SB06) 1 View
2012-02-03 CTFR Final Rejection 23 View
2012-02-03 892 List of references cited by examiner 1 View
2012-02-03 SRNT Examiner's search strategy and results 3 View
2012-02-03 SRNT Examiner's search strategy and results 2 View
2012-02-03 SRFW Search information including classification, databases and other search related notes 1 View
2011-12-13 INTV.SUM.APP Applicant Initiated Interview Summary (PTOL-413) 3 View
2011-12-08 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2011-12-08 CLM Claims 4 View
2011-12-08 REM Applicant Arguments/Remarks Made in an Amendment 6 View
2011-12-08 N417 Electronic Filing System Acknowledgment Receipt 2 View
2011-12-08 WFEE Fee Worksheet (SB06) 1 View
2011-09-08 CTNF Non-Final Rejection 13 View
2011-09-08 892 List of references cited by examiner 1 View
2011-09-08 FWCLM Index of Claims 1 View
2011-09-08 SRFW Search information including classification, databases and other search related notes 1 View
2011-09-08 BIB Bibliographic Data Sheet 1 View
2011-09-08 SRNT Examiner's search strategy and results 3 View
2010-03-02 STATUS.LET Request for status of Application 1 View
2010-03-02 N417 Electronic Filing System Acknowledgment Receipt 2 View
2008-02-21 NTC.PUB Notice of Publication 1 View
2007-12-13 NTC.PUB.DATE Notice of New or Revised Publication Date 1 View
2007-07-25 APP.FILE.REC Filing Receipt 3 View
2007-07-02 WFEE Fee Worksheet (SB06) 1 View
2007-07-02 WFEE Fee Worksheet (SB06) 1 View
2007-07-02 TRNA Transmittal of New Application 3 View
2007-07-02 SPEC Specification 11 View
2007-07-02 CLM Claims 3 View
2007-07-02 ABST Abstract 1 View
2007-07-02 DRW Drawings-only black and white line drawings 2 View
2007-07-02 OATH Oath or Declaration filed 2 View
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Quick Facts
App. No.
11/824,657
Filed
2007-07-02
Pub. No.
US20080046386A1
Art Unit
3623