System and method of routing telephone calls
View Patent ↗A method of routing telephone calls is disclosed that includes receiving Voice over Internet Protocol (VoIP) packets at an integrated access device (IAD) from a VoIP remote worker feature server. The IAD communicates with a first private branch exchange (PBX) located at a first location. The VoIP packets are related to a VoIP call intended for a telephone number assigned by a second PBX at a second location.
1. A method of routing telephone calls, the method comprising:
receiving Voice over Internet Protocol (VoIP) packets at an integrated access device (IAD) from a VoIP remote worker feature server, wherein the IAD communicates with a first private branch exchange (PBX) located at a first location; and
wherein the VoIP packets are related to a VoIP call intended for a telephone number assigned by a second PBX at a second location.
2. The method, as recited in claim 1 , wherein the IAD converts the VoIP packets to analog time-division multiplexed voice data.
3. The method, as recited in claim 2 , wherein the IAD sends the analog time-division multiplexed voice data to an end station associated with the telephone number via the first PBX.
4. The method, as recited in claim 1 , wherein the IAD communicates with a dedicated Internet access (DIA) facility via a local area network (LAN) at the first location.
5. The method, as recited in claim 4 , wherein the IAD communicates with an Internet Protocol (IP) network via the DIA facility.
6. The method, as recited in claim 1 , wherein the IAD communicates with the first PBX via a primary rate interface (PRI).
7. A system to route telephone calls, the system comprising:
a Voice over Internet Protocol (VoIP) remote worker feature server configured to:
receive an instruction from an administrator to route VoIP calls intended for a telephone number to a first public branch exchange (PBX), wherein the telephone number is assigned by a second PBX;
receive a VoIP call intended for the telephone number from a second integrated access device (IAD) communicating with the second PBX; and
route the VoIP call to a first IAD communicating with the first PBX.
8. The system, as recited in claim 7 , wherein the VoIP remote worker feature server stores telephone numbers assigned by the first PBX, telephone numbers assigned by the second PBX, telephone numbers assigned by a hosted Internet Protocol communication service (HIPCS) local area network (LAN), or any combination thereof.
9. The system, as recited in claim 8 , wherein the VoIP remote worker feature server communicates with the first PBX, the second PBX, the HIPCS LAN, or any combination thereof via an Internet Protocol (IP) network.
10. The system, as recited in claim 9 , wherein the VoIP remote worker feature server includes a firewall that interfaces the VoIP remote worker feature server with the IP network.
11. The system, as recited in claim 7 , wherein the VoIP remote worker feature server receives a second VoIP call associated with the telephone number from the first IAD.
12. The system, as recited in claim 11 , wherein the VoIP remote worker feature server includes a media gateway.
13. The system, as recited in claim 12 , wherein the VoIP remote worker feature server routes the second VoIP call to a public switched telephone network (PSTN) via the media gateway, wherein the second VoIP call is intended for a destination accessible via the PSTN.
14. The method, as recited in claim 1 , further comprising:
building a telephone number at the first PBX, wherein the telephone number is assigned by the second PBX;
receiving a call placed to the telephone number at the first PBX from said server.
15. The method, as recited in claim 14 , wherein the telephone number is assigned to a particular individual.
16. The method, as recited in claim 15 , wherein the particular individual travels from a location associated with the second PBX to a location associated with the first PBX.
17. The method, as recited in claim 14 , wherein the first PBX stores a plurality of telephone numbers assigned by the second PBX.
18. The method, as recited in claim 17 , wherein the first PBX routes telephone calls intended for the plurality of telephone numbers assigned by the second PBX to an integrated access device (IAD) communicating with the first PBX.
19. The method, as recited in claim 14 , wherein the first PBX receives an emergency call from an end station associated with the telephone number.
20. The method, as recited in claim 19 , wherein the first PBX routes the emergency call to a public switched telephone network (PSTN) via a switch, wherein an automatic number identification (ANI) number associated with the emergency call is a billing number of the first PBX.
21. The system, as recited in claim 7 further comprising a table coupled to at least one of the first PBX and the second PBX, said table comprising a number range associated with a foreign PBX.
22. The system, as recited in claim 7 further comprising a table coupled to at least one of the first PBX and the second PBX, said table comprising a number range associated with a VoIP provider-served location.