System and method for controlling free phone calls through an institutional phone system
View Patent ↗A method of controlling free phone calls placed from within a secured premises through an institutional phone system generally includes assigning a unique access identifier to an individual caller upon entry into the secured premises; receiving a destination number from the individual caller within the secured premises, the destination number being associated with a telephone located outside the secured premises; determining if the destination number is a per se free number, and, if the destination number is not determined to be a per se free number: receiving the unique access identifier from the individual caller; validating the unique access identifier; and, if the unique access identifier is valid, processing a telephone call to the destination number.
1. A computer implemented method for limiting a quantity of free phone calls placed by a pre-processed user through a phone system serving a secured premises, comprising:
assigning a temporary unique access identifier to the pre-processed user upon entry into the secured premises by the pre-processed user, wherein the temporary unique access identifier is assigned before the pre-processed user is processed and assigned a permanent unique access identifier;
verifying whether the temporary unique access identifier is valid for the free phone call requested by the pre-processed user, wherein the temporary unique access identifier is verified for the free phone call before the pre-processed user is processed and assigned the permanent unique access identifier;
connecting the free phone call without charging the pre-processed user when the temporary unique access identifier is valid for the free phone call, wherein the free phone call is connected before the pre-processed user is processed and assigned the permanent unique access identifier; and
denying the connection of the free phone call when the temporary unique access identifier is invalid for the free phone call, wherein the connection of the free phone call is denied before the pre-processed user is processed and assigned the permanent unique access identifier.
2. The computer implemented method of claim 1 , further comprising:
tracking the quantity of each free phone call placed by the pre-processed user based on the temporary unique access identifier;
tracking free phone call information of each free phone call placed by the pre-processed user based on the temporary access identifier;
storing free phone call information of each free phone call placed by the pre-processed user based on the temporary access identifier; and
transferring the free phone call information stored for the temporary access identifier to the permanent access identifier when assigned to the pre-processed user.
3. The computer implemented method of claim 1 , further comprising:
terminating the unique access identifier for the pre-processed user when the user is processed and assigned the permanent unique access identifier.
4. The computer implemented method of claim 1 , further comprising:
providing a quantity of allowed free phone calls to be connected for the temporary unique access identifier;
deducting a unit from a quantity of allowed free phone calls each time the free phone call is connected; and
denying the connection of an additional free phone call when the quantity of allowed free phone calls has been deducted to substantially zero.
5. The method of claim 4 , wherein the denying further comprises:
denying the connection of the additional free phone call when a period of allowed free phone calls for the temporary unique access identifier is expired.
6. The method of claim 4 , further comprising:
resetting the quantity of allowed free phone calls to be connected for the temporary unique access identifier after the pre-processed user is processed and assigned the permanent unique access identifier.
7. The computer implemented method of claim 1 , wherein the verifying comprises:
determining whether a destination phone number for the free phone call is an authorized destination phone number, wherein the authorized destination phone number includes a destination that is substantially likely not to be harmed by the connection of the free call.
8. The computer implemented method of claim 7 , further comprising:
determining whether the destination phone number for the free phone call is a per se free phone call, wherein the per se free phone call is substantially always connected; and
automatically connecting the per se free phone call without verifying whether the temporary unique access identifier is valid.
9. The computer implemented method of claim 8 , wherein a quantity of allowed per se free phone calls is substantially unlimited.
10. The computer implemented method of claim 1 , wherein the temporary unique access identifier is assigned to the pre-processed user when the pre-processed user is in an intake area for the secure premises.
11. A system for limiting a quantity of free phone calls placed by a pre-processed user through a phone system serving a secure premises, comprising:
an access identifier database configured to store a plurality of temporary unique access identifiers, wherein the plurality of temporary unique access identifiers is stored before the pre-processed user is processed and assigned a permanent unique access identifier;
an access identifier database controller configured to assign the temporary unique access identifier from the plurality of temporary unique access identifiers that is included in the access identifier database to the pre-processed user, wherein the temporary unique access identifier is assigned to the pre-processed user before the pre-processed user is processed and assigned the permanent unique access identifier; and
a free call control processor configured to:
verify whether the temporary unique access identifier is valid for a free phone call requested by the pre-processed user,
connect the free phone call without charging the pre-processed user when the temporary unique access identifier is valid for the free phone call, and
deny the connection of the free phone call when the temporary unique access identifier is invalid for the free phone call,
wherein the temporary unique access identifier is verified and the free phone call is connected or denied before the pre-processed user is processed and assigned the permanent unique access identifier.
12. The system of claim 11 , wherein the free call control processor is further configured to:
provide a quantity of allowed free phone calls to be connected for the temporary unique access identifier;
deduct a unit from a quantity of allowed free phone calls each time the free phone call is connected; and
deny the connection of an additional free phone call when the quantity of allowed free phone calls has been deducted to substantially zero.
13. The system of claim 11 , wherein the free call control processor is further configured to deny the connection of the additional free phone call when a period of allowed free phone calls for the temporary unique access identifier is expired.
14. The system of claim 11 , wherein the free call processor is further configured to:
track the quantity of each free phone call placed by the pre-processed user based on the temporary unique access identifier;
track free phone call information of each free phone call placed by the pre-processed user based on the temporary unique access identifier; and
transfer the free phone call information stored for the temporary access identifier to the permanent access identifier when assigned to the pre-processed user.
15. The system of claim 14 , further comprising:
a configuration database is configured to:
store the quantity of each free phone call placed by the pre-processed user based on the temporary unique access identifier; and
store free phone call information of each phone call placed by the pre-processed user based on the temporary access identifier.
16. The system of claim 11 , wherein the access identifier database controller is further configured to remove the temporary unique access identifier for the pre-processed user from the access identifier database when the pre-processed user is processed and assigned the permanent unique access identifier.
17. The system of claim 11 , wherein the free call control processor is further configured to determine whether a destination phone number for the free phone call is an authorized destination phone number, wherein the authorized destination phone number includes a destination that is substantially likely not to be harmed by the connection of the free phone call.
18. The system of claim 17 , wherein the free call processor is further configured to:
compare the destination phone number to a plurality of per se free phone call phone numbers included in a free call database;
determine whether the free phone call is a per se free phone call based on whether the destination phone number is included in the free call database, wherein the per se free phone call is substantially always connected; and
automatically connect the per se free phone call without verifying whether the temporary unique access identifier is valid.
19. The system of claim 18 , wherein a quantity of allowed per se phone calls is substantially unlimited.
20. The system of claim 11 , wherein the temporary unique access identifier is assigned to the pre-processed user when the pre-processed user is in an intake area for the secure premises.