Apparatus and method using near field communications
View Patent ↗A near field communications enabled mobile communication is used to provide or receive information.
1. A system for paging an employee of a business, comprising:
a near field communication device located in said business configured to provide a near field communication enabled mobile communication device associated with a customer with contact information for said business; said near field communication device configured to provide location information of said near field communication device; and
a computer server system associated with said contact information for said business and associated with said business for maintaining and processing business location and employee information, said computer server system configured to receive a communication from a customer including said location information, said computer server system configured to cause communication to said business based on said location information;
wherein said computer server system is configured to determine a currently on-duty employee associated with said location information, said computer server system being configured to determine contact information of said on-duty employee, and said computer server system being configured to cause communication with said on-duty employee and provide location information of said customer.
2. A method for paging an employee of a business, comprising the step of:
providing, to a near field communication enabled mobile communication device of a customer located near a near field communication device, contact information for said business and location information of said near field communication device;
receiving, by a computer server system associated with said contact information for said business and associated with said business for maintaining and processing business location and employee information, said contact information from said customer;
causing, by said computer server system, communication to said business based on said business and location information, said act of causing further comprising:
determining by said computer server system a currently on-duty employee associated with said location information;
determining by said computer server system contact information of said on-duty employee; and
causing communications with said on-duty employee to provide location information of said customer.