Systems and methods for clickstream analysis to modify an off-line business process involving matching a sales medium
View Patent ↗Methods and systems are provided herein for the analysis of clickstream data of online users. The analysis methods and systems allow for the creation of new offline business methods based on online consumer behavior. In embodiments, the output file enables a third party to match a sales medium to a variety of financial service offerings.
1. A method of processing data at a host computer, comprising:
receiving a data file containing records of a plurality of HTTP (HyperText Transfer Protocol) transactions of a plurality of users, each of the HTTP transactions including at least one URL (Uniform Resource Locator);
converting the data file into a common file format;
cleansing the data file in the common file format by applying a plurality of URL rules to remove session identifiers while accounting for the use of proxies, thereby producing a cleansed data file containing at least one modified URL;
performing a panel selection process, comprising:
conducting a periodic survey of a subset of Internet users to determine characteristics of an Internet community that includes the subset of Internet users, the characteristics including demographic characteristics;
selecting a panel of users from the subset of Internet users, the panel of users having a targeted combination of the demographic characteristics;
retaining the data file only when it contains a user identifier of a user in the panel of users;
using a computer, performing a transformation process, comprising:
removing from the data file those URLs that do not contain the user identifier;
determining which URLs in the data file belong to a session of the user in the panel of users;
assigning a session identifier to the session;
creating a plurality of session data files, each of which contain the user identifier, a time stamp, the URLs in the data file that belong to the session, and the session identifier;
decomposing the URLs in each of the plurality of session data files so that the URLs in each of the plurality of session data files are decomposed URLs; and
hashing the decomposed URLs so that the decomposed URLs are hashed, decomposed URLs;
calculating a metric of user behavior based upon the hashed, decomposed URLs;
merging the metric of user behavior into a file containing a plurality of metrics of user behavior; and
transmitting to a remote machine the file containing the plurality of metrics of user behavior, wherein the file containing the plurality of metrics of user behavior enables a third party to match a distribution channel to a variety of financial products and services.
2. The method of claim 1 , wherein the distribution channel is an on-line interface.
3. The method of claim 1 , wherein the distribution channel is an ATM.
4. The method of claim 1 , wherein the distribution channel is a call center.
5. The method of claim 1 , wherein the distribution channel is a branch office.
6. The method of claim 1 , wherein the distribution channel is a mailing.
7. The method of claim 1 , wherein at least one of the URL rules is generated by the host computer.
8. The method of claim 1 , wherein the host computer comprises software modules and a cluster of machines that run parallel calculations on each of the plurality of session data files.
9. The method of claim 8 , wherein the parallel calculations include the calculating of the metric of user behavior based upon the hashed, decomposed URLs.
10. A host computer, comprising:
a data collection facility comprising a computer that receives a data file containing records of a plurality of HTTP (HyperText Transfer Protocol) transactions of a plurality of users, each of the HTTP transactions including at least one URL (Uniform Resource Locator); checks for integrity of the data file and the records; and converts the data file into a common file format;
a pre-calculation facility that performs a cleansing process, a panel selection process, and a transformation process, wherein
the cleansing process comprises:
cleansing the data file in the common file format by applying a plurality of URL rules to remove session identifiers while accounting for the use of proxies, thereby producing a cleansed data file containing at least one modified URL;
the panel selection process comprises:
conducting a periodic survey of a subset of Internet users to determine characteristics of an Internet community that includes the subset of Internet users, the characteristics including demographic characteristics;
selecting a panel of users from the subset of Internet users, the panel of users having a targeted combination of the demographic characteristics;
retaining the data file only when it contains a user identifier of a user in the panel of users;
the transformation process comprises:
removing from the data file those URLs that do not contain the user identifier;
determining which URLs in the data file belong to a session of the user in the panel of users;
assigning a session identifier to the session;
creating a plurality of session data files, each of which contain the user identifier, a time stamp, the URLs in the data file that belong to the session, and the session identifier;
decomposing the URLs in each of the plurality of session data files so that the URLs in each of the plurality of session data files are decomposed URLs; and
hashing the decomposed URLs so that the decomposed URLs are hashed, decomposed URLs; and
a calculation facility that calculates a metric of user behavior based upon the hashed, decomposed URLs, performs a post-calculation process, and transmits to a remote machine a file containing a plurality of metrics of user behavior, wherein the file containing the plurality of metrics of user behavior enables a third party to match a distribution channel to a variety of financial products and services, and wherein
the post-calculation process comprises:
merging the metric of user behavior into a file containing a plurality of metrics of user behavior.
11. The host computer of claim 10 , wherein the distribution channel is an on-line interface.
12. The host computer of claim 10 , wherein the distribution channel is an ATM.
13. The host computer of claim 10 , wherein the distribution channel is a call center.
14. The host computer of claim 10 , wherein the distribution channel is a branch office.
15. The host computer of claim 10 , wherein the distribution channel is a mailing.
16. The host computer of claim 10 , wherein at least one of the URL rules is generated by the host computer.
17. The host computer of claim 10 , wherein the host computer system comprises software modules and a cluster of machines that run parallel calculations on each of the plurality of session data files.
18. The host computer of claim 17 , wherein parallel calculations include the calculating of the metric of user behavior based upon the hashed, decomposed URLs.