Order fulfillment and content management systems and methods
View Patent ↗An order fulfillment and content management system and method configured to fulfill a product order for a customized adhesive cover (“skin”). In various embodiments, an order can be placed for a skin in an on-demand nature. In other words, a user can select and customize a skin over a network and the resulting skin is manufactured in accordance with that order. Furthermore, various processes can be integrated and moved in concert with one another to provide an efficient and timely fulfillment of the order. The system can also have several stake holders that can quickly review and identify any problems in an order and arrive at a quick resolution path.
1. An order fulfillment process for fulfilling a customized order for an adhesive cover, comprising:
receiving a customized order for an adhesive cover associated with a particular consumer device;
determining, via a computer, if a CAD file associated with the particular consumer device does not exist and, if it is determined that the CAD file does not exist, generating the CAD file; and
determining if production artwork does not exist for the CAD file and, if it is determined that the production artwork does not exist, generating the production artwork.
2. The order fulfillment process of claim 1 , further comprising determining if a user has requested an image upload and, if it is determined that the user has requested an image upload, then uploading an image provided by the user.
3. The order fulfillment process of claim 2 , further comprising producing a skin layout based on the CAD file and the image upload.
4. The order fulfillment process of claim 1 , further comprising producing a skin layout based on the CAD file and the production artwork.
5. The order fulfillment process of claim 4 , further comprising cutting the substrate in accordance with specifications contained in the CAD file.
6. The order fulfillment process of claim 1 , further comprising printing the skin layout onto a substrate.
7. An order fulfillment system for processing an order for a skin, comprising:
management means for operationally controlling an order for a skin associated with a particular consumer device, the order placed from a remote customer site, the management means comprising:
(i) means for determining if a CAD file associated with the particular consumer device does not exist and, if it is determined that the CAD file does not exist, generating the CAD file, and
(ii) means for determining if production artwork does not exist for the CAD file and, if it is determined that the production artwork does not exist, generating the production artwork;
means for printing a design on a substrate and cutting the substrate in accordance with the order; and
shipping means for packing the skin and preparing shipping materials in accordance with the order.
8. The order fulfillment system of claim 7 , further comprising manufacturing means for manufacturing the substrate.
9. An order fulfillment system for fulfilling a customized order for an adhesive cover, the system comprising:
a computer having one or more processors; and
a non-transitory computer-readable storage medium with executable program stored thereon, wherein the program instructs a microprocessor to perform steps comprising:
receiving a customized order for an adhesive cover associated with a particular consumer device;
determining if a CAD file associated with the particular consumer device does not exist and, if it is determined that the CAD file does not exist, generating the CAD file; and
determining if production artwork does not exist for the CAD file and, if it is determined that the production artwork does not exist, generating the production artwork.
10. The order fulfillment system of claim 9 , wherein the program instructs a microprocessor to perform the further step of determining if a user has requested an image upload and, if it is determined that the user has requested a image upload, then uploading an image provided by the user.
11. The order fulfillment system of claim 10 , wherein the program instructs a microprocessor to perform the further step of producing a skin layout based on the CAD file and the image upload.
12. The order fulfillment system of claim 10 , wherein the program instructs a microprocessor to perform the further step of cutting the substrate in accordance with specifications contained in the CAD file.
13. The order fulfillment system of claim 9 , wherein the program instructs a microprocessor to perform the further step of producing a skin layout based on the CAD file and the production artwork.
14. The order fulfillment system of claim 11 , wherein the program instructs a microprocessor to perform the further step of printing the skin layout onto a substrate.