Maintaining communication continuity
View Patent ↗A plurality of communication channels are monitored to detect a failed communication channel. In response to detecting the failed communication channel, failover instructions are generated concerning an alternative communication channel. The failover instructions are provided to one or more client electronic devices.
1. A method comprising:
monitoring a plurality of communication channels to detect a failed communication channel;
in response to detecting the failed communication channel, generating, by a continuity process executing on a computing device, failover instructions concerning an alternative communication channel; and
providing the failover instructions to one or more client electronic devices, wherein the failover instructions include instructions for:
modifying a first format message that was configured to be communicated over the failed communication channel into a second format message that is configured to be communicated over the alternative communication channel, wherein the second format message is based, at least in part, upon the first format message;
transmitting the second format message over the alternative communication channel; and
passing the transmitted first format message to a first messaging application configured to transmit/receive messages over the failed communication channel.
2. The method of claim 1 , wherein the failover instructions further include instructions for modifying the second format message to form a transmitted first format message, the transmitted first format message based upon, at least in part, the second format message.
3. The method of claim 1 , wherein the failover instructions for transmitting the second format message include instructions for transmitting the second format message by a second messaging application configured to transmit/receive messages over the alternative communication channel.
4. The method of claim 1 , wherein the failover instructions for transmitting the second format message include instructions for determining a recipient network identification for second format messages, and transmitting the second format message to the recipient network identification.
5. The method of claim 1 , wherein the first format message includes an instant message.
6. The method of claim 1 , wherein the first format message includes an email message.
7. The method of claim 1 , wherein the second format message includes an instant message.
8. The method of claim 1 , wherein the second format message includes an email.
9. A computer program product comprising:
a computer storage medium having computer usable program code embodied therewith, which, when executed by a processor, cause the processor to perform operations comprising:
monitoring a plurality of communication channels to detect a failed communication channel;
in response to detecting the failed communication channel, generating failover instructions concerning an alternative communication channel; and
providing the failover instructions to one or more client electronic devices, wherein the failover instructions include instructions for:
modifying a first format message that was configured to be communicated over the failed communication channel into a second format message that is configured to be communicated over the alternative communication channel, wherein the second format message is based, at least in part, upon the first format message;
transmitting the second format message over the alternative communication channel; and
passing the transmitted first format message to a first messaging application configured to transmit/receive messages over the failed communication channel.
10. The computer program product of claim 9 , wherein the failover instructions further include instructions for modifying the second format message to form a transmitted first format message, the transmitted first format message based upon, at least in part, the second format message.
11. The computer program product of claim 9 , wherein the failover instructions for transmitting the second format message include instructions for transmitting the second format message by a second messaging application configured to transmit/receive messages over the alternative communication channel.
12. The computer program product of claim 9 , wherein the failover instructions for transmitting the second format message include instructions for determining a recipient network identification for second format messages, and transmitting the second format message to the recipient network identification.
13. The computer program product of claim 9 , wherein the first format message includes an instant message.
14. The computer program product of claim 9 , wherein the first format message includes an email message.
15. The computer program product of claim 9 , wherein the second format message includes an instant message.
16. The computer program product of claim 9 , wherein the second format message includes an email.